Hi,

I have an "SXT LTE Kit" RBSXTR&R11e-LTE. I don't get any results when I run the scan function, either from the GUI or the CLI " interface lte scan lte1". Is this function just not supported on this particular modem (R11e-LTE) or is there some setting somewhere to enable it?

Thanks, TS

You have a SIM card inserted?

Regards.

You have a SIM card inserted?

Yes. It's in service, connected to the mast and carrying traffic. Does the SIM have to come out for the scan to work? Or SIM installed but not connected (not actually sure how to do that).
Thanks,

Connected to a tower it works. I'm using the latest version of FW and ROS.

Regards.

Thanks. I still see nothing even after updating RoS and FW to 6.47.7. LTE modem firmware was already at the latest. Maybe a silly question, but does the scan show only signals other than the one it's connected to? That still doesn't quite explain it as "cell-monitor" picks up some other signals, and my mobile which is on a different carrier gets a reasonable signal.

aesmith

does the scan show only signals other than the one it's connected to?

At r11e-lte6 I activate band who not exist, band2 and scan not detect any ISP.
When I use proper Band then Scan works and detect others ISP.

That still doesn't quite explain it as "cell-monitor" picks up some other signals

CellMonitor show other cells from band you are currect connected. Even when you have enabled all bands the CM show you results from one band from differ towers. CM not show the current one who is connected now.
At r11e-lte6 you can see 2 bands = 2 earfcn max.

Thanks. Your answer about cell-monitor makes sense, I'm connected to Band 20 and it does indeed only show other Band 20 sources.
I still can't get anything from Scan. I've tried just explicitly enabling the bands that should be available around here, Band 3 and Band 20 but still nothing. But I notice you refer to the "r11e-lte6", whereas my modem is "R11e-LTE"

It may also be your ISP. Here in Australia, Scan has never worked. You can only see your ISP and that is all. At least for Telstra.

I think I'm now pretty certain it's just not supported on the older modem. A colleague has the Cat 6 version, using the same ISP (although a different mast and cell) and scan works for him.

Which SIM card works in this device?

Which SIM card works in this device?

Micro SIM as detailed on the product page:
https://mikrotik.com/product/sxt_lte_kit

Connected to a tower it works. I'm using the latest version of FW and ROS.

Regards.

Do those mobile operators share masts?

Hi,

I have an "SXT LTE Kit" RBSXTR&R11e-LTE. I don't get any results when I run the scan function, either from the GUI or the CLI " interface lte scan lte1". Is this function just not supported on this particular modem (R11e-LTE) or is there some setting somewhere to enable it?

Thanks, TS

Are you in a rural area or one that does not have a lot of cell coverage? Do you have the device facing the direction of the cell tower? Does the SXT's modem support the frequencies that are offered by the tower?