good day ,

my LHGG has no health information no cpu temprature or poe power info

is this normal for this device?

We not have that information at public documentation to be sure.
If you use a stable channel and not have a healt info, then please write directly to MikroTik as support@mikrotik.com or http://help.mikrotik.com

Hello Aokiji,
Please be more specific - which device are you using (SN would be the best), what RouterOS version? If you see some abnormal behaviour after updating the device to latest version (software caused malfunction), for faster solution and debugging, you can write to support@mikrotik.com

Hello Aokiji,
Please be more specific - which device are you using (SN would be the best), what RouterOS version? If you see some abnormal behaviour after updating the device to latest version (software caused malfunction), for faster solution and debugging, you can write to support@mikrotik.com

Hi ,

The serial of my device is as follows

E6960DC8455F
Router OS is 6.48.4

Only if you go to health tab its completely empty

Better if you write to support@mikrotik.com.
This is rare that MikroTik Support answers here at forum.

I not have access to any LHGGR unit and cannot test for confirmation for you.
You have ARM 64bit at CPU 88F3720 but I cannot found any exaples at forum with health status.

Additional from https://mikrotik.com/download/changelogs/
What's new in 6.49 (2021-Oct-06 11:55): *) winbox - show "System/Health/Settings" only on boards that have configurable values;
What's new in 6.48.4 (2021-Aug-18 06:43): *) winbox - show "/system health" only on boards that have health monitoring;

But any of mipsbe outdoor lte device not report the health status.