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broderick
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Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 1:35 pm

Hi,
I first resetted a RB911G-5HPnD then I uploaded the new routerOS file (routeros-mipsbe-6.49.npk) via Winbox to upgrade the system.
It seemed that everything had gone well, but when I launched the firmware upgrade in winbox something happened.
I now can't login into the system and the little green led lights are constantly on.
What happened, and how can i fix it?
Thanks
 
Zacharias
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 1:47 pm

Netinstall the device to an earlier version 6.48.x, don't keep the old configuration and then return the firmware to that earlier version.
 
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broderick
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 2:17 pm

Netinstall the device to an earlier version 6.48.x, don't keep the old configuration and then return the firmware to that earlier version.
I tried it, but I think it is useless as long as it can't see the device. Furthermore, the routerboard makes a strange sound regularly.
Thanks
 
Zacharias
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 2:20 pm

Netinstall the device to an earlier version 6.48.x, don't keep the old configuration and then return the firmware to that earlier version.
I tried it, but I think it is useless as long as it can't see the device. Furthermore, the routerboard makes a strange sound regularly.
Thanks
The same as when rebooting ?
The fact you can not see the device through Netinstall can easily be due to wrong steps of the Netinstall procedure.
I 've recently net install a couple of devices after firmware upgrade to 6.49
 
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broderick
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 2:30 pm



I tried it, but I think it is useless as long as it can't see the device. Furthermore, the routerboard makes a strange sound regularly.
Thanks
The same as when rebooting ?
The fact you can not see the device through Netinstall can easily be due to wrong steps of the Netinstall procedure.
I 've recently net install a couple of devices after firmware upgrade to 6.49
I even can't reboot. The led lights being constantly on is a bad sign that I probably bricked it.
 
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krafg
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 2:59 pm

If you can upload a video that shows how you try to do the netinstall would very helpful.

Regards.
 
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broderick
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 3:04 pm

If you can upload a video that shows how you try to do the netinstall would very helpful.

Regards.
I followed these steps:

viewtopic.php?t=77999#p392660
 
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 3:07 pm

 
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broderick
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 3:24 pm

What concerns me the most is the fact that my network card, in Windows network properties, says that there is no network cable plugged :-|
So, I think that there is no way for Netinstall to do its job if it can't see the device.
 
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 3:28 pm

What concerns me the most is the fact that my network card, in Windows network properties, says that there is no network cable plugged :-|
So, I think that there is no way for Netinstall to do its job if it can't see the device.
Keep the windows Network Connection Window open during the Netinstall process and check if the connection state of your network card changes...
 
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krafg
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 4:29 pm

Keep reset button pressed until flash appears on Netinstall.
Remember disable ALL your virtual interfaces on Windows (Virtual wireless, VMware, VirtualBox, etc.).

Regards.
 
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broderick
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 4:55 pm

Keep reset button pressed until flash appears on Netinstall.
Remember disable ALL your virtual interfaces on Windows (Virtual wireless, VMware, VirtualBox, etc.).

Regards.
actually there is not a reset button. The first time, I had to reset it as this guy does in this video:

https://www.youtube.com/watch?v=rv3vVamcSbk

Thanks
 
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krafg
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 5:21 pm

So, instead of press the button since you don't have it, maintain the short circuit until flash appears on Netinstall. With 2 minutes is left over.

Regards.
 
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broderick
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 5:31 pm

So, instead of press the button since you don't have it, maintain the short circuit until flash appears on Netinstall. With 2 minutes is left over.

Regards.
I'll give it another go tomorrow. I'll let you know. Thanks

by the way,
in the guide here:
https://help.mikrotik.com/docs/display/ROS/Netinstall

they set 192.168.88.2 as the pc ip address (gateway 192.168.88.1)

so, what 192.168.88.3 in network booting setting of netinstall is for?
 
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krafg
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 6:38 pm

The gateway is not needed really. The important is that the IP's of your computer and the network booting on Netinstall stays on the same subnet.

Regards.
 
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mkx
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Re: Problem with upgrading RB911G-5HPnD

Tue Nov 16, 2021 10:39 pm

so, what 192.168.88.3 in network booting setting of netinstall is for?

It's IP address offered to device being netinstalled.
 
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broderick
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Re: Problem with upgrading RB911G-5HPnD

Wed Nov 17, 2021 11:34 am

I tried it several times. Same; nothing happens. Just a crackly sound every 7 seconds or so.
I'm afraid that it has gone to hell for good :?
 
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Re: Problem with upgrading RB911G-5HPnD  [SOLVED]

Wed Nov 17, 2021 4:32 pm

Are you sure there is no reset button ?
 
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broderick
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Re: Problem with upgrading RB911G-5HPnD

Wed Nov 17, 2021 5:47 pm

Are you sure there is no reset button ?
No reset button. I already did a reset and it worked perfectly the first time. The issue popped up with the firmware upgrading.
 
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broderick
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Re: Problem with upgrading RB911G-5HPnD

Wed Nov 17, 2021 6:31 pm

Are you sure there is no reset button ?
I did it finally!

Well, yes there is a reset button too...I think it is at least.
I can access the routerboard with winbox now! Thanks
 
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Re: Problem with upgrading RB911G-5HPnD

Wed Nov 17, 2021 10:26 pm

Great ...
 
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krafg
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Re: Problem with upgrading RB911G-5HPnD

Thu Nov 18, 2021 5:18 am

Image

I'm think that there is. Can you confirm?

Regards.
 
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broderick
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Re: Problem with upgrading RB911G-5HPnD

Thu Nov 18, 2021 12:38 pm

Image

I'm think that there is. Can you confirm?

Regards.
Yes, it is. Anyway, There is also a little hole they say you can use to reset (by using a little screwdriver) the RB.
Thanks
 
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Re: Problem with upgrading RB911G-5HPnD

Thu Nov 18, 2021 3:25 pm


I'm think that there is. Can you confirm?

Regards.
Yes, it is. Anyway, There is also a little hole they say you can use to reset (by using a little screwdriver) the RB.
Thanks
As far as i know no unless they have the reset word next to them..

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