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Klarry79
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Posts: 1
Joined: Wed Nov 24, 2021 11:37 am

CAP Ac Ethernet ports not detected

Wed Nov 24, 2021 11:49 am

Hello,

I have two CAP Ac devices fresh out of the box.
I plugged it the first in and configured without issue.

The second one seems not to detect the two ethernet ports.
i cannot access via winbox or wifi or ip.
it is physically connected via the poe injector.

any assist please
 
holvoetn
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Location: Belgium

Re: CAP Ac Ethernet ports not detected

Wed Nov 24, 2021 8:17 pm

Already tried connecting computer with Winbox on ethernet 2 ?
Does it emit default WiFi SSID ?
 
cradiaz
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Joined: Thu Nov 25, 2021 6:03 am

Re: CAP Ac Ethernet ports not detected

Thu Nov 25, 2021 6:21 am

Same Issue.

Brand new from box, Hap AC lite, does not show up on winbox in neighbors, its not transmitting SSID.

I previously purchased a lot of 10 from a certified seller on amazon, I returned all 10 because of this issue, the seller sent me another 10, I'm still having the same issue.
 
Rugx
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Joined: Thu Jan 02, 2020 1:44 pm

Re: CAP Ac Ethernet ports not detected

Thu Nov 25, 2021 11:37 am

any assist please
Try the good old Netinstall
https://help.mikrotik.com/docs/display/ROS/Netinstall
 
cradiaz
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Joined: Thu Nov 25, 2021 6:03 am

Re: CAP Ac Ethernet ports not detected

Wed Dec 01, 2021 5:52 am

Netinstall worked, thank you @Rugx -a side note, when doing netinstall, you will need to 1. Run as administrator, 2. turn off all anti-virus programs on your machine. (hopefully this will save newbies like me a few moments of head scratching.)
 
gotsprings
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Joined: Mon May 14, 2012 9:30 pm

Re: CAP Ac Ethernet ports not detected

Wed Dec 01, 2021 5:57 pm

Netinstall worked, thank you @Rugx -a side note, when doing netinstall, you will need to 1. Run as administrator, 2. turn off all anti-virus programs on your machine. (hopefully this will save newbies like me a few moments of head scratching.)
When you used Netinstall... Did it show the boards as having anything on them?
 
cradiaz
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Joined: Thu Nov 25, 2021 6:03 am

Re: CAP Ac Ethernet ports not detected

Wed Dec 01, 2021 6:14 pm

It didnt show anything that I noticed.

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