Community discussions

MikroTik App
 
pauljb12
just joined
Topic Author
Posts: 7
Joined: Sun May 15, 2022 11:11 pm

Factory reset

Mon May 16, 2022 4:23 pm

To Whom It May Concern,

I have had issues with my router dropping wifi and accidentally disabled it which prevented my accessing the settings. I tried to reset the settings by holding reset for 5 secs but I still can't access the wifi. The router just sits with a blue power LED and some signal leds. I have tried access via ethernet by connecting to my computer but it does not seem to assign the correct ip thus I can't access 192.168.88.1

Can anyone explain how I can gain access to the router to via ethernet so I can get my wifi working. Or is there a way to factory reset and I will start over.

Thanks in advance
 
Dan44
just joined
Posts: 17
Joined: Mon May 16, 2022 3:26 pm

Re: Factory reset

Mon May 16, 2022 4:27 pm

Have you tried connecting to it via its mac address through Winbox? Also when factory resetting a mikrotik you have to unplug it from the power, hold the reset button, plug the power cable back in while continuing to hold the reset button down. The reset button does more that just reset depending on how many seconds you push it down for. Its also used to enable caps mode, setup for netinstall and to load the backup boot.
 
holvoetn
Forum Guru
Forum Guru
Posts: 5405
Joined: Tue Apr 13, 2021 2:14 am
Location: Belgium

Re: Factory reset

Mon May 16, 2022 4:52 pm

Can you first try if winbox using ethernet works ? Not using ethernet port 1.
It should be visible in Neighbors.
If that works, you can get in that way without having to reset all config.

If going for factory reset:
Depending on device, initial access is to be done using wifi (default SSID Mikrotik-vwxyz ).
I'm guessing we are talking about hAP AC3 or Audience here ?
But first you need to properly use factory reset as described above.
 
pauljb12
just joined
Topic Author
Posts: 7
Joined: Sun May 15, 2022 11:11 pm

Re: Factory reset

Mon May 16, 2022 5:02 pm

Sorry I should have mentioned it is a MikroTik Chataeu 12
 
pauljb12
just joined
Topic Author
Posts: 7
Joined: Sun May 15, 2022 11:11 pm

Re: Factory reset

Mon May 16, 2022 5:47 pm

Hi

I have winbox working on my mac. However how do I connect via mac address? What is my routers mac address how do I find it.

When I connect the ethernet cable it gives it a self assigned ip of 192.254.168.250 not the address I expect of 192.168.88.x

Let me know what the next steps are to gaining access thanks
 
pauljb12
just joined
Topic Author
Posts: 7
Joined: Sun May 15, 2022 11:11 pm

Re: Factory reset

Mon May 16, 2022 5:54 pm

Ok I managed to get access to the router via winbox.

I am trying to restore wifi. I noticed that it states in the interfaces that it is managed byCAPsMAN. How do I reset the wireless or removed this. I tried quick start but it still has not helped.

Best
Paul
 
holvoetn
Forum Guru
Forum Guru
Posts: 5405
Joined: Tue Apr 13, 2021 2:14 am
Location: Belgium

Re: Factory reset

Mon May 16, 2022 6:56 pm

Winbox / capsman
Button Manager / Untick Enabled.
 
holvoetn
Forum Guru
Forum Guru
Posts: 5405
Joined: Tue Apr 13, 2021 2:14 am
Location: Belgium

Re: Factory reset

Mon May 16, 2022 7:02 pm

Oh and... never use quickstart apart from very first setup. It might mess up existing config without any warning.
 
pauljb12
just joined
Topic Author
Posts: 7
Joined: Sun May 15, 2022 11:11 pm

Re: Factory reset

Mon May 16, 2022 10:53 pm

Thanks

I did get to capsman and manager but it was not enabled?

How can I reset the wireless as it is showing on interfaces but light is not on and none of my devices can see the wifi? Is it a setup issue or hardware issue?

Is it possible to reset the router and start again?
 
holvoetn
Forum Guru
Forum Guru
Posts: 5405
Joined: Tue Apr 13, 2021 2:14 am
Location: Belgium

Re: Factory reset

Mon May 16, 2022 10:55 pm

Oh wait...
Wireless, caps, disable ( or something like that)

Do you have another mikrotik device in your network acting as capsman ?
 
pauljb12
just joined
Topic Author
Posts: 7
Joined: Sun May 15, 2022 11:11 pm

Re: Factory reset

Tue May 17, 2022 2:16 pm

Thanks will give that a go.

No other MikroTik device on the network.

What exactly is a CaPsMan? and what does it do?
 
tangent
Forum Guru
Forum Guru
Posts: 1351
Joined: Thu Jul 01, 2021 3:15 pm
Contact:

Re: Factory reset

Tue May 17, 2022 2:52 pm

What exactly is a CaPsMan? and what does it do?

If only we had searchable documentation, where putting that term in would yield answers

Who is online

Users browsing this forum: Bolendox, Google [Bot], LeoNaXe and 35 guests