Community discussions

MikroTik App
 
DeWebDude
just joined
Topic Author
Posts: 7
Joined: Wed Jan 16, 2013 3:47 pm

RB4011iGS+ no communications after reboot

Fri Jun 24, 2022 1:58 am

Hello All,

Running 7.3.1 and whenever we reboot the router there are no communications or activity on our 2 local and wan interfaces.
We have to connect directly to the device via ethernet and disable and enable each key interface, and then communications magically works.

Any ideas on how to solve this?

Thanks
 
User avatar
mkx
Forum Guru
Forum Guru
Posts: 11433
Joined: Thu Mar 03, 2016 10:23 pm

Re: RB4011iGS+ no communications after reboot

Fri Jun 24, 2022 12:02 pm

Anything in log after reboot until interfaces are toggled?
 
pe1chl
Forum Guru
Forum Guru
Posts: 10195
Joined: Mon Jun 08, 2015 12:09 pm

Re: RB4011iGS+ no communications after reboot

Fri Jun 24, 2022 2:51 pm

How did it end up running 7.3.1? Did you upgrade it many times via many v7 versions? or has it recently been upgraded to 7.3.1 directly from some 6.x version?
Advice: do a netinstall of 7.3.1 with reset to defaults and configure it again.
Preferably do not use a backup/restore. At most make a backup and export before you netinstall it and keep the export open in a notepad window while you configure it so you do not forget something.
Do not restore the backup unless you absolutely do not know how to reconfigure it in a sensible way.
 
DeWebDude
just joined
Topic Author
Posts: 7
Joined: Wed Jan 16, 2013 3:47 pm

Re: RB4011iGS+ no communications after reboot

Fri Jun 24, 2022 6:06 pm

We had the problem with 7.2.3 as well.
We then on Jun 14th put 7.3.1 which had the same issue.
 
pe1chl
Forum Guru
Forum Guru
Posts: 10195
Joined: Mon Jun 08, 2015 12:09 pm

Re: RB4011iGS+ no communications after reboot

Fri Jun 24, 2022 6:56 pm

Ok then do as I wrote above.
 
DeWebDude
just joined
Topic Author
Posts: 7
Joined: Wed Jan 16, 2013 3:47 pm

Re: RB4011iGS+ no communications after reboot

Tue Jun 28, 2022 12:20 am

It was converted to a lower 7 version from 6.
When you say reconfigure it, are we saying trash the interfaces only, or a whole long start from scratch process?
 
pe1chl
Forum Guru
Forum Guru
Posts: 10195
Joined: Mon Jun 08, 2015 12:09 pm

Re: RB4011iGS+ no communications after reboot

Tue Jun 28, 2022 11:28 am

You need to reset it to defaults and configure it from scratch. Do not load a backup.
Make an export file to use as a GUIDELINE to configure it again (so you do not forget important settings).
 
erlinden
Forum Guru
Forum Guru
Posts: 1920
Joined: Wed Jun 12, 2013 1:59 pm
Location: Netherlands

Re: RB4011iGS+ no communications after reboot

Tue Jun 28, 2022 11:41 am

Be aware.../export does not show everything, please use /export show-sensitive instead.
 
DeWebDude
just joined
Topic Author
Posts: 7
Joined: Wed Jan 16, 2013 3:47 pm

Re: RB4011iGS+ no communications after reboot

Tue Jun 28, 2022 7:44 pm

Thanks everyone, will have to try that... a little ugly, but makes sense.
 
pe1chl
Forum Guru
Forum Guru
Posts: 10195
Joined: Mon Jun 08, 2015 12:09 pm

Re: RB4011iGS+ no communications after reboot

Tue Jun 28, 2022 7:52 pm

Ok, and while you are at it, make sure you do a "netinstall" (without keeping config). A little more work but it is better to that now than to later doubt if it would have been better to do it.
I have done the same thing on my RB4011 after upgrade from v6 to v7 and seeing some strange phenomena. A clean start seems to help.

Who is online

Users browsing this forum: 4l4R1, bashay8, dervomsee, Google [Bot], kub1x, tdw and 91 guests