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wiktor
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Packet loss on RB5009Upr

Sat Dec 31, 2022 6:04 pm

Hi,

I see quite a lot of lost packets when using video conferencing software when I'm connected through RB5009Upr router. BBB (online A/V site) has a connection status screen and when I'm directly connected to my modem the "Lost packets" count is consistently 0 (zero). When I insert RB5009Upr in between the modem and my computer the Lost packets count it slowly increasing and the connection quality is visibly worse (eg. a couple of minutes writing that post and the lost packets reported by BBB is over 9000).

What I tried (but it didn't help):
  • update system and firmware (it's 7.6),
  • reset configuration to defaults (keeping users),
  • used different cables and different eth inputs,
  • ensured the unit is properly cooled.

Does anyone have any idea what to try next? Log has only info messages. If it doesn't work with reset'd configuration it sounds like a faulty hardware? (I'm attaching the configuration dump just in case).

Thanks in advance for help and a happy New Year! :)
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