I can't run LTE E3372-325 (CL5E3372M) dongle on RouterOS 7.9 (not detected). Dongle E3372-320 (CL4E3372HM) works on the same router.
Please help me solve this problem?

Hello!
I have the same problem. It seems this, never, version of E3372 reports different idVendor and idProduct than before. Ii works under Windows without problems, under Linux there were a minor adjustment needed with usb_modeswitch. The exact solution is here https://unix.stackexchange.com/a/734301 - perhaps it might be useful.
I do hope something similar can be done on Router OS.

Hey!
Did you manage to run this modem on the Mikrotik router?
Cause I have the same issue.

I found a workaround. I inserted the dongle into a Windows PC, opened http://192.168.8.1, enabled Bridge mode, and voila! The dongle works in the router. I have an lte1 interface without any settings, but it it detects dhcp updates and pings 8.8.8.8.

I found a workaround. I inserted the dongle into a Windows PC, opened http://192.168.8.1, enabled Bridge mode, and voila! The dongle works in the router. I have an lte1 interface without any settings, but it it detects dhcp updates and pings 8.8.8.8.

How did you do this ?

Any progress on that? I'm not able to find "Bridge mode" in the web interface...

Please check the page at:

https://help.mikrotik.com/docs/display/ROS/Peripherals

Huawei E3372h, E5576h, E8372h v6.8 Config-less LTE interface for modems with vendor-id="0x12d1" device-id="0x14db"
Models with suffixes -320 and -608 will not work with RouterOS v6, please use v7 instead
Models with suffixes -325 does not work with RouterOS v6 nor v7

Hello! I updated the firmware on my E3372-325.
The old firmware was 3.0.2.62 (H057SP5C983).
New firmware 3.0.2.62 (H057SP9C983).
After that, everything worked on HAPac2 v.7.10.2

Thank you, Cirick, for the feedback!
Now I just need to figure out how to update my E3372-325 to H057SP9C983, as it claims that there is no newer software version available

Hello together,

thanks for the information already provides. I have currently the same problem on ROS 7.10.2 (hAP ac) in combination with

Huawei/Brovi E3372-325

Hardware version CL5E3372M
Software version 3.0.2.61(H057SP5C983)
Web UI version WEBUI 3.0.2.61(W13SP3C7201)
Configuration file version E3372-325-CUST 3.0.2.1(C965)

Could anyone provide the update files or instructions for updating to H057SP9C983? Via WebUI it seems like there is no newer version than the installed available. I am also reaching out to Brovi, maybe they can provide further information

I will keep you updated if there is any new information on this issue

Could anyone provide the update files or instructions for updating to H057SP9C983? Via WebUI it seems like there is no newer version than the installed available.

I've searched everywhere for an update file, but it seems that it doesn't exist. All the records I find say that the modems were updated through the integrated update tool.

Unfortunately I haven't recieved any feedback from the OEM Brovi yet. I just sent them a reminder and will keep you updated if there is any news regarding the mentioned firmware or compatibility.

regards!

Unfortunately I haven't recieved any feedback from the OEM Brovi yet. I just sent them a reminder and will keep you updated if there is any news regarding the mentioned firmware or compatibility.

regards!

is there a result?

I also wrote them several e-mails, but they didn't reply to any of them...

Edit:
In one of the documents published on https://brovi-tech.com/ I saw a Huawei e-mail address for support inquiries in Russia. I decided to give it a try and sent them an e-mail in Russian. They responded very fast, asked for the serial numbers and after they got them, said that those modems were manufactured for Poland and I should ask the mobile operator or the Polish customer service of Huawei.
After that I tried to contact my local Bulgarian customer service of Huawei. They also responded immediately, asked for the serial numbers and if I purchased the modems from a mobile operator, but once they saw the serial numbers, they responded that these modems were actually made by or branded by Brovi, and I should contact them.
I didn't contact Huawei Poland, but I guess that the result would be the same...

Any news on this? same problem....

Hurray, in version 7.13 beta 2 the modem is detected!!!

@ureman - On which architecture? I just tried v. 7.13 beta 2 on MIPSBE, but unfortunately - it doesn't work...

It's now documented that the 325 only works on ARM.

Hi, @all.

Just tested 3372-325 on hAP (mipsbe) and it has begun to work under 7.13rc2.
Also you have to upgrade firmware of your 3372-325 from its WEB interface with inserted sim with internet (it didn't work without it in my case).

ps it stopped to work with 3372h-153 in 7.13rc2 on hAP (mipsbe)
ps2 both 3372-325 and 3372h-153 work in the latest 6.x versions on hAP (mipsbe).

Yes, firmware version H057SP9C983 is already reported to work OK. The problem is that some modems do not receive that update and there is no currently known way to manually install it.
Would you please check what is the "Configuration file version" of your modem?
Edit: I think that modems with Configuration file version C778 receive updates and modems with C965 - don't.

Yes, firmware version H057SP9C983 is already reported to work OK. The problem is that some modems do not receive that update and there is no currently known way to manually install it.
Would you please check what is the "Configuration file version" of your modem?
Edit: I think that modems with Configuration file version C778 receive updates and modems with C965 - don't.

Hi, @3dfx Thanks for your note but to be clear - it works only on 7.13rc2 (if we talk about new 7.x versions) and doens't work on stable 7.12.1 for the moment I'm testing it even with new firmware version 3.0.2.62(H057SP9C983) and C778 conf ver.

ps the same for 7.13rc3 - it works.

The conf ver of my modem:

Hi,
my E3372 stopped working since 7.13. actually at bootup it goes up and down twice in same second but after there is no lte device visible.
Can you help me?

Hi,
my E3372 stopped working since 7.13. actually at bootup it goes up and down twice in same second but after there is no lte device visible.
Can you help me?

Hi, actually I also noticed that the classic Huawei E3372h modems stopped working on v. 7.13. This thread, however, is for another type of modem - Brovi E3372-325.
Maybe you can open a ticket with the Mikrotik support...

Hi,
my E3372 stopped working since 7.13. actually at bootup it goes up and down twice in same second but after there is no lte device visible.
Can you help me?

Hi, actually I also noticed that the classic Huawei E3372h modems stopped working on v. 7.13. This thread, however, is for another type of modem - Brovi E3372-325.
Maybe you can open a ticket with the Mikrotik support...

I've the issue also, do you've how to fix the issue?

I've the issue also, do you've how to fix the issue?

It's already a known issue that would probably be corrected in the next firmware release.
If you cannot wait, the only currently available option is to downgrade.

bump

any info on this ?
I've tried 6.x and 7.15rc2 on mipsbe and mmips.

On RouterOS 7.15 it shows LTE interface but with red status I (inactive)

Hi everyone,
I just bought this lte dongle and I successfully tested it on two routerboards in my possession without any problem.
Just plugged in after the initial configuration on my windows workstation. Tested on RB433UAH with 6.48.6 mipsbe and Rb5009 with 7.15.3 arm64.
The software version of the dongle is 3.0.2.61(H057SP7C983).
In this software version there is no "bridge mode" setting available, but it works out of the box.

UPDATE: Tested working on hAP ac2 arm with ROS 7.15.2. At the first attempt it was not working and the routerboard showed Invalid on the lte1 connection.
I noticed that the firmware version of the hAP was stuck on 6.44. So I upgraded the firmware in System > routerboard > Upgrade. After reboot it worked like a charm.