hAP ax2 documented reset procedure not working
Posted: Fri Mar 29, 2024 6:32 pm
hi,
my new device does not do the factory reset.
i setup my new hap ax2:
through default wifi network with my android phone at http://192.168.88.1
i changed the default password (as it asked on first login)
disabled DHCP server because i dont want wifi on separate subnet
i change the wifi name and password (maybe that was stupid in hindsight)
pressed save/apply
i lost connection to device (duh, of course when changing wifi that i am connected to)
status:
the wifi does not show up (not old nor new name)
winbox (via LAN1) does not accept old or new password (wrong password message). can see and connect to all my other mikrotik devices just fine.
winfig in browser (DHCP assigned via LAN1) shows up, but also does not accept neither the old nor the new password.
okay, but now the reset procedure is not working:
https://help.mikrotik.com/docs/pages/vi ... =141197388
wait ~10sec and the blue light goes off, green comes on blinking. wait a couple blinks. release reset.
the green USR light stays on for 0.5-4 seconds (random) and then turns off and blue light on.
if i hold reset 5 seconds longer, the green goes solid. then blue.
pressing the reset button for 30+ seconds after power up, nothing at all happens.
none however resets the device. i would expect the default password to work again. and the default wifi to shup up again.
i waited a couple minutes after each try. no blinking code or anything. how long should the reset take?
so i also tried unplugging and regular start. but the device is still not reset.
any ideas how to force a full reset? am i missreading the instructions?
my new device does not do the factory reset.
i setup my new hap ax2:
through default wifi network with my android phone at http://192.168.88.1
i changed the default password (as it asked on first login)
disabled DHCP server because i dont want wifi on separate subnet
i change the wifi name and password (maybe that was stupid in hindsight)
pressed save/apply
i lost connection to device (duh, of course when changing wifi that i am connected to)
status:
the wifi does not show up (not old nor new name)
winbox (via LAN1) does not accept old or new password (wrong password message). can see and connect to all my other mikrotik devices just fine.
winfig in browser (DHCP assigned via LAN1) shows up, but also does not accept neither the old nor the new password.
okay, but now the reset procedure is not working:
https://help.mikrotik.com/docs/pages/vi ... =141197388
unplug 1 minute. holding the reset and then plugin in power.Buttons and jumpers
RouterBOOT reset button has the following functions:
Hold the button before powering on the device, and at power-up, the button will force load the backup boot loader. Continue holding the button for the other two functions of this button.
Release the button when the green LED starts flashing, to reset the RouterOS configuration. To not load the backup boot loader, you can start holding the button after power is already applied.
Release the button after LED is no longer flashing (~20 seconds) to cause the device to look for Netinstall servers (required for reinstalling RouterOS over the network).
Regardless of the above option used, the system will load the backup RouterBOOT loader if the button is pressed before power is applied to the device. Useful for RouterBOOT debugging and recovery.
wait ~10sec and the blue light goes off, green comes on blinking. wait a couple blinks. release reset.
the green USR light stays on for 0.5-4 seconds (random) and then turns off and blue light on.
if i hold reset 5 seconds longer, the green goes solid. then blue.
pressing the reset button for 30+ seconds after power up, nothing at all happens.
none however resets the device. i would expect the default password to work again. and the default wifi to shup up again.
i waited a couple minutes after each try. no blinking code or anything. how long should the reset take?
so i also tried unplugging and regular start. but the device is still not reset.
any ideas how to force a full reset? am i missreading the instructions?