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kleshki
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hap ax3 random wireless disconnects

Thu Jun 06, 2024 12:12 am

Hi everyone.
I've recently changed my tp-link archer ax50 for hap ax3. Now I have some problems with 5GHz wireless. The firmware version is 7.15 Here's my config
 1 M BR default-name="wifi1" name="wifi-5ghz" l2mtu=1560 mac-address=D4:01:C3:9D:86:32 arp-timeout=auto radio-mac=D4:01:C3:9D:86:32 configuration=home-private-cfg 
        configuration.mode=ap .ssid="MikroTik-Home" .country=United States .antenna-gain=0 
        security=home-private 
        security.authentication-types=wpa2-psk .passphrase="_removed_" .ft=yes .ft-over-ds=yes 
        channel=5ghz 
        channel.frequency=5180-5320,5660-5845 .band=5ghz-ax .width=20/40/80mhz 
The problems are:
1. MSI laptop ax-capable states that it connects using 802.11ac (was ax with archer).
2. Random disconnects mostly under load. Windows shows full or 2/3 points signal and around 500Mbps transmit bandwidth.

Here's log with debug enabled:
 06-06 01:39:49 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength -81
 06-06 01:39:49 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength -81
 06-06 01:39:55 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 20
 06-06 01:39:55 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength 20
 06-06 01:39:58 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength -76
 06-06 01:39:58 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength -76
 06-06 01:40:00 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 20
 06-06 01:40:00 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength 20
 06-06 01:40:03 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength -75
 06-06 01:40:03 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength -75
 06-06 01:40:05 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 21
 06-06 01:40:05 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength -73
Here I can clearly see that MikroTik "thinks" there's bad signal, but it was ok with archer and Windows also think so, and the laptop is literally in the next room to the router without significant obstacles (i.e. there's even no door between rooms).
I've started my config without country, antenna gain and "ft" parameters and with wpa3 enabled, going step by step with disabling wpa3, setting country, setting antenna gain, enabling ft - nothing solved the problem. Both Samsung android phones doesn't seem to have this problem, however I didn't pushed any significant network load on them, like YT or something.

Do I miss something?
 
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tangent
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 5:18 am

Here's my config

It would be clearer if you posted the sanitized output of "/interface/wifi/export", not "print" because that includes sub-items like the configuration and security sections.

One thing this can show more clearly is when you have redundant or conflicting items in the "configuration" and "interface" sections, for example. The "configuration" should abstract as much as possible that is the same between the 2.4 and 5GHz radios, leaving the "interface" element to override only the unique parts.

A clean implementation of that will look something like this:

/interface wifi configuration add country="United States" mode=ap name=homecfg security.authentication-types=wpa2-psk,wpa3-psk .ft=yes .ft-over-ds=yes .passphrase="nunyaBinness" ssid="Home WiFi"
/interface wifi set [ find default-name=wifi2 ] channel.band=2ghz-ax .width=20/40mhz configuration=homecfg
/interface wifi set [ find default-name=wifi1 ] channel.band=5ghz-ax .width=20/40/80mhz configuration=homecfg

The point is, there is only one "configuration" for both radios, and they differ only in the frequencies and such.

MSI laptop ax-capable states that it connects using 802.11ac (was ax with archer).

Then there is an incompatibility. It may be enough to explain everything else you're seeing. Your task is to find out what the laptop wants that the MT isn't providing. The fix may be a settings change away, or it may be a hard limit on one end or the other.

 06-06 01:40:00 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength 20
 06-06 01:40:03 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength -75
 06-06 01:40:03 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength -75
 06-06 01:40:05 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 21
 06-06 01:40:05 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength -73

This isn't necessarily a problem. It is possible that all you're getting here is additional visibility into what's going on that your old router didn't tell you.

A common reason for this type of behavior is bouncing between the 2.4 and 5GHz sides of the network.

That said, I don't see a reconnection event immediately afterward on the other network, so… 🤷‍♂️

there's even no door between rooms

WiFi doesn't use airborne transmission. 😛

The wall between the two rooms is likely more relevant to the router's operating conditions than the human-sized door frame and hallway between them.

I've started my config without country

RouterOS has defaulted to "Latvia" for the last few releases, so unless that's where you live, you should always set the country.

antenna gain

Unless you're doing something advanced, you should leave this unset. Being the lowest legal value, "0" is likely wrong even if you do have good cause to be setting it.
 
kleshki
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 11:49 am

Hi @tangent and thanks for your detailed answer!
Here's export of wifi section
int wifi export
# 2024-06-06 13:21:28 by RouterOS 7.15
# software id = **ELIDED**
#
# model = C53UiG+5HPaxD2HPaxD
# serial number = **ELIDED**
/interface wifi channel
add band=5ghz-ax disabled=no frequency=5180,5220 name=5ghz skip-dfs-channels=all width=20/40/80mhz
/interface wifi configuration
add antenna-gain=0 country="United States" disabled=no name=home-private-cfg security.authentication-types="" .ft=no .ft-over-ds=no ssid=MikroTik-Home
/interface wifi security
add authentication-types=wpa2-psk disable-pmkid=yes disabled=no name=home-private
/interface wifi
set [ find default-name=wifi2 ] configuration=home-private-cfg configuration.mode=ap name=wifi-2.4ghz security=home-private security.authentication-types=wpa2-psk,wpa3-psk
set [ find default-name=wifi1 ] channel=5ghz configuration=home-private-cfg configuration.mode=ap disabled=no name=wifi-5ghz security=home-private security.authentication-types=wpa2-psk
I have my 2.4G interface completely disabled for now, since I don't have any IoT yet, and that was the same on previous router. I don't need this band for now, so there's no switching between, old router is powered off. I did exactly as you described - everything in config is separated from the physical interface (except for authentication types - they seem to be ignored from security config, leaving my network "open", and only setting them to the physical interface did the job. This seems like a new bug for me, bcz it worked in ROS6).

And about provided logs - at first, I just did configuration and started using network. However, I noticed frequent disconnects on the laptop, lasting for like 5-20 seconds or so to reconnect automatically. That's why I'd opened logs, and this is the events that are logged when disconnect occurs. Also, when disconnect happens, laptop shows 1/3 SSID signal strength and tries to reconnect, and when reconnect happens it becomes 3/3 again. Laptop is literally used as desktop now, with same positioning for itself and old router/new ax3. With old router I played online games no problems or disconnects.

Also have to notice that wireless quality itself is perfect until it disconnects, i.e. surfing is omega-fast and smooth, no lags for youtube or twitch (or both at once).

Things that I've also read from this forum or reddit before posting:
1. Possible antenna damage - I had my antennas attached before power on
2. Possible ROS7.15 wireless bugs - signal strength sometimes shows above zero, can firmware version be the cause of the problems?

This is the log of one of disconnect events, showing this
 13:39:32 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength -75
 13:39:32 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength -75
 13:39:34 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 21
 13:39:35 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength 21
 13:46:40 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength -76
 13:46:40 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength -76
 13:46:43 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 17
 13:46:43 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength 17
 13:46:49 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength -71
 13:46:49 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength -71
 13:46:51 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 21
 13:46:51 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength 21
 13:46:53 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength 21
 13:46:53 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength 21
 13:46:55 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 17
 13:46:56 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength 17
 13:46:58 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength -74
 13:46:58 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength -74
 13:46:59 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 20
 13:46:59 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength 20
 13:47:01 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength -74
 13:47:01 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength -74
 13:47:03 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 20
 13:47:03 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength 20
3. Wireless interfaces are bridged but should not be - they are, but doubt it affects wireless connectivity, since I did same config in ROS6.
4. Tried to play with frequencies - leaving it blank sets channel to 5500, and SSID becomes invisible to Samsung S21
Last edited by tangent on Thu Jun 06, 2024 1:54 pm, edited 1 time in total.
Reason: elided PII
 
erlinden
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 12:09 pm

The antenna gain is incorrect, it should be 5 or 6 (in the manual it shows 5.5). Don't know what the default is, at least it is not 0.
 
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 12:24 pm

The antenna gain is incorrect, it should be 5 or 6 (in the manual it shows 5.5). Don't know what the default is, at least it is not 0.
Can't set it to decimal value, gonna try with 5 and respond back with results.
Any ideas on why laptop is not recognizing ax protocol tho? Because Samsung shows "6" on the wireless icon, not sure if it's using ax but I think it is, while laptop is always at .11ac no matter what configs I did before
 
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 12:41 pm

What exact wireless card is in the laptop?
 
kleshki
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 12:48 pm

What exact wireless card is in the laptop?
Intel(R) Wi-Fi 6 AX201 160MHz
 
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 1:27 pm

Strange, as the MikroTik is supplying and the laptop is capable. Have you checked with an app like Wifi Analyzer?
I also notice you use "disable-pmkid=yes", can you start again from the basic configuration (disable current /interface wifi configuration and add a new one)?
 
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 2:01 pm

authentication types - they seem to be ignored from security config, leaving my network "open"

This is the kind of thing I meant in my first reply: you're setting it from two different places, creating a conflict:

/interface wifi configuration
add antenna-gain=0 country="United States" disabled=no name=home-private-cfg security.authentication-types="" .ft=no .ft-over-ds=no ssid=MikroTik-Home
/interface wifi security
add authentication-types=wpa2-psk disable-pmkid=yes disabled=no name=home-private

Note that "security.authentication" is set as blank on the first line and to "wpa2-psk" on the second. This is the same setting!

Which one takes precedence? I dunno, but there's no reason to press your luck. If you're going to have an "/interface wifi security" entry, you shouldn't be including "security.ANYTHING" in your "/interface/wifi/configuration" entry. You can do it either way, however it makes sense to you, but don't try to do it from both directions.

(There's a third potential method, doing it from the top "/interface/wifi" level, too.)
 
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 2:38 pm

Which one takes precedence? I dunno, but there's no reason to press your luck. ...

(There's a third potential method, doing it from the top "/interface/wifi" level, too.)
When looking at Winbox, left to right on the tabs, that should be descending preference (so leftmost option where you can set it, has highest priority).

Directly on interface is highest.
Then configuration
Then Security

I (try to) make it a habit to never set anything on interface. Only apply configuration.
And in configuration I only apply earlier made channels, security, ...

But obviously when doing something QnD for testing, it can happen I set it all directly on interface :lol:
 
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 2:59 pm

WiFi Analyzer tells this:
Channel 136 5680 GHz (I've added some channels after another connection drop)
Channel width 20 MHz
Protocol 802.11ax (metro UI still shows 802.11ac, was also ax with tp-link) Dunno what to trust there now, reverting to old router shows ax proto in metro UI again

After setting antenna gain to 5, I had another disconnect with laptop. Tried to forget the SSID and reconnect, gonna see what happens.

On auth-types - since I did configuration with Winbox, the problem was that in /wifi/configuration I left auth types open, which produced the auth-types="" config and left the network open. Closing the auth types tab fixed this, so now it's set directly in security profile and working. A bit inconvenient but can move on with this. So the only thing that worry me now is constant disconnects.

The config is now only different from stock with disabled pmkid and static 5ghz channels (auto sets channel 5500 which is invisible to my phones). Can try re-enable pmkid, or should I anyway create a new config?

Can I also somehow see in winbox or terminal which 802.11 protocol clients are using?
 
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 4:04 pm

Winbox (and terminal) will show with what rates devices are connected. That will indicate the protocol used (866 for ac, 1200 for ax).
Adding a new config is not much of work (you can disable current if you want). Then you can be sure all settings are correct. But setting it to default manually will give the same result.
 
kleshki
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 5:32 pm

Here's my current configuration, now looks pretty simple.
/interface wifi channel
add band=5ghz-ax disabled=no frequency=5180,5220,5640-5730 name=5ghz skip-dfs-channels=all width=20/40/80mhz
/interface wifi configuration
add antenna-gain=5 country="United States" disabled=no name=home-private-cfg ssid=MikroTik-Home
/interface wifi security
add authentication-types=wpa2-psk disabled=no name=home-private
/interface wifi
set [ find default-name=wifi2 ] configuration=home-private-cfg configuration.mode=ap name=wifi-2.4ghz security=home-private
set [ find default-name=wifi1 ] channel=5ghz configuration=home-private-cfg configuration.mode=ap disabled=no name=wifi-5ghz security=home-private
Winbox shows variable rates from 300 to 700 Mbps (sometimes dropping to 6 Mbps tho) at ~5m range. Signal is around -67..-77 for all devices. Can this be damaged hardware somehow? Since I got a decent discount from the shop for the device and now scared about it
 
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 6:04 pm

And got another disconnect with above config.
 20:01:47 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz disconnected, connection lost, signal strength -75
 20:01:47 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz disassociated, connection lost, signal strength -75
 20:02:15 wireless,debug 0C:7A:15:F5:D2:AF@wifi-5ghz associated, signal strength 24
 20:02:15 wireless,info 0C:7A:15:F5:D2:AF@wifi-5ghz connected, signal strength 24
 
kleshki
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Re: hap ax3 random wireless disconnects

Thu Jun 06, 2024 10:42 pm

An optimistic update on the topic: I decided to rollback from 7.15 to factory firmware which is 7.14.1 and it seems to be no disconnects for some hours already. The bandwidth is still bad so there is a place for tweaks still. But at least it's stable now.
 
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Re: hap ax3 random wireless disconnects

Fri Jun 07, 2024 1:37 pm

I also had many disconnects after upgrading my ax2 from 7.14.3 to 7.15.0
For example, the music stream from the Google home-speakers was full of interruptions.
After downgrading to 7.14.3 the disconnects are gone.
 
kleshki
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Re: hap ax3 random wireless disconnects

Tue Jun 25, 2024 2:28 pm

After contacting MikroTik support, they told me there's a bunch of feedback about 7.15 fw having disconnects, but they also told me there's some kind of problems reproducing this bug in their lab. So current solution for home devices is to revert back to latest 7.14.x, since in 7.15 there's qcom-driver update, and 7.15.1 doesn't fix that either. I also don't see anything related in beta branch, so it seems that this bug will stay for a while. It would be a good move from MT to make a separate branch with latest firmware and old stable driver until the problem is resolved.
 
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Re: hap ax3 random wireless disconnects

Sun Jul 07, 2024 10:15 pm

I have the same problem. With support, I have already reset the router to factory settings 4 times and tried to select the configuration, but all to no avail. The only option is to roll back to 7.14.3.
 
kleshki
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Re: hap ax3 random wireless disconnects

Mon Jul 08, 2024 8:02 pm

7.15.2 out, seems still no fix. As I understand from reading through the pinned topic of 7.15 update, the issue is mostly related to ax devices. Has anyone tried beta branch, are there any changes?
 
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Re: hap ax3 random wireless disconnects

Mon Jul 08, 2024 8:53 pm

Yes, this problem applies to AX devices. As far as I understand, there are several problems there. For some users, the problem was resolved when updating to 7.16beta
 
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Re: hap ax3 random wireless disconnects

Mon Jul 08, 2024 9:47 pm

After many weeks of testing with different wireless devices and reading (+ testing) all the 7.15.X changelog, v7.14.3 was promoted as very stable for me, despite some "nice to have" features and no relevant fixes (for my use case) of latest release, I suggest to skip.
v7.16beta seems nice to try. Good luck!
 
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Re: hap ax3 random wireless disconnects

Sun Jul 14, 2024 10:05 pm

Yes, this problem applies to AX devices. As far as I understand, there are several problems there. For some users, the problem was resolved when updating to 7.16beta
Latest 7.16beta4 does not solve the problem.
 
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Re: hap ax3 random wireless disconnects

Tue Jul 16, 2024 12:02 am

I'm also having wifi issues on my mikrotik ax3. Unfortunately 7.15.2 doesn't solve this problem... I'm still waiting for a solution from Mikrotik developers.

Before the update to 7.15, everything worked fine and there were no such problems. I have already tried different settings, they do not solve the problem in any way.

I would also like to point out that the programs (winbox, webfig, mobile application for iOS) for configuration have a different interface for the "Reselect Interval" parameter, which also complicates the configuration of the router and can even create random errors in the configuration.

Знімок екрана 2024-07-15 о 23.47.33.png
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2024-07-16 08.13.31.jpg
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Re: hap ax3 random wireless disconnects

Tue Jul 16, 2024 1:46 pm

Hi, same behavior about reselect interval
 
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Re: hap ax3 random wireless disconnects

Tue Jul 16, 2024 2:05 pm

Hi,

Did you try changing security to WPA2-PSK only and Management Protection to disabled?

I have had similar issues/inconsistencies and this seems to have helped (although it is certainly not an ideal solution). I am currently at 7.15.2, so I have yet to do more testing with newer ROS versions.
 
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Re: hap ax3 random wireless disconnects

Fri Jul 19, 2024 6:26 pm

No, I didn't try. I have devices that do not support wpa3 and there are devices that support it, I want those devices that support wpa3 to work through wpa3, and those that do not also have the ability to connect to Wi-Fi. That's why I have wpa2 and 3 enabled. Control protection cannot be turned off if wpa 2 and 3 are used.
 
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Re: hap ax3 random wireless disconnects

Sat Jul 20, 2024 2:06 am

i have same problems with all of my cap ac xl with capsman, i have 4 ssids and see, that capsman made new wifi slave interfaces with same mac as the main wifi interface, other wifi slaves have not the same mac, i think there is a problem with mac adresses for the slaves. i hope mirkotik will fix this
 
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Re: hap ax3 random wireless disconnects

Sat Jul 20, 2024 11:59 am

Same here on my hAP ax2 (7.15.2)

Image
 
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Re: hap ax3 random wireless disconnects

Sat Jul 20, 2024 12:22 pm

Can you enable logging on your device 9D:08? maybe you see a reason there why it disconnects.
 
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Re: hap ax3 random wireless disconnects

Sat Jul 20, 2024 4:08 pm

Can you enable logging on your device 9D:08? maybe you see a reason there why it disconnects.
How I can enable logging for a device?
 
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Re: hap ax3 random wireless disconnects

Sat Jul 20, 2024 5:41 pm

How I can enable logging for a device?
Although "Can you do xxxx?" is frequently used as a polite form of "Do xxxx!", the same wording may surprisingly mean an actual question :) Some devices support logging and some don't, and since the MAC address of your device in question is private, it is not possible to find out the vendor, so it is not possible for anyone but you to know whether it is a computer, a mobile phone, or an IoT device, and hence whether logging is supported.

Other than that, is only that single MAC address affected in your case?
 
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Re: hap ax3 random wireless disconnects

Sat Jul 20, 2024 6:14 pm

authentication types - they seem to be ignored from security config, leaving my network "open"
This is the kind of thing I meant in my first reply: you're setting it from two different places, creating a conflict:
NO he is not doing anything wrong
WHY, because there is no PROPER process, nor guidance.
Setting up wifi on AX is shit show of inconsistency.
So please do not blame the poor user, thrown into the meat grinder of completely useless MMI performance.
 
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Re: hap ax3 random wireless disconnects

Sat Jul 20, 2024 8:34 pm

Can you enable logging on your device 9D:08? maybe you see a reason there why it disconnects.
How I can enable logging for a device?
Depends on the device. If it is a PC or alike it may be easier to access log files than on an iphone (still possible IIRC). But to avoid confusion: I mean logging on the affected device itself. You see a regular disconnect in your AP logs. But you don't know why the client disconnected. That information is not available - except on the client itself.
 
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Re: hap ax3 random wireless disconnects

Sun Jul 21, 2024 12:52 am

Hi,

Did you try changing security to WPA2-PSK only and Management Protection to disabled?

I have had similar issues/inconsistencies and this seems to have helped (although it is certainly not an ideal solution). I am currently at 7.15.2, so I have yet to do more testing with newer ROS versions.
This was one of suggestions of MikroTik support guy. I can tell that this didn't solve disconnect problem neither on 7.15 nor on 7.15.1 on hap ax3 device (haven't tried 7.15.2 yet, but since there are no changes to wifi-qcom driver, I don't see a reason to give it a shot). I did try a bunch of configurations starting from the one after reset button, ending with a bunch of tweaks and sending around 10-15 supout files - no luck. It now became inconvenient for me to reboot the router here and there to upgrade to 7.15 and rollback again to working firmware after another tweak didn't do the trick, so I gave up on this and now use 7.14.1 until some information on disconnects show up. The only consistent thing I've noticed is that the more load on the network was done, the more chances to disconnect occur. So the connection could be "stable" for hours if I just leave device working, and could drop each 15 minutes while e.g. watching YouTube.
 
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Re: hap ax3 random wireless disconnects

Fri Jul 26, 2024 10:34 am

Update 7.15.3 does not solve the problem
 
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Re: hap ax3 random wireless disconnects

Fri Jul 26, 2024 10:54 am

Update 7.15.3 does not solve the problem
This seems to not happen until "wifi-qcom" note appears in a patch-note (which is not the case for 7.15.3 nor beta branch)
 
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Re: hap ax3 random wireless disconnects

Tue Aug 06, 2024 12:52 pm

Greetings!
Here is my configuration. I haven't noticed any problems with it on either 7.15.x or 7.16.x versions of ROS. I use the same configuration with CAPsMAN.
Laptop - Acer with Intel(R) Wi-Fi 6 AX201 160MHz network card.
Drivers for the network card are the latest from Intel's site.
# 2024-08-05 16:52:47 by RouterOS 7.16beta7
# software id =
#
# model = C53UiG+5HPaxD2HPaxD
# serial number =

/interface wifi channel add band=2ghz-ax disabled=no name=Home-2.4GHz-auto-AX reselect-interval=1h..1h30m width=20/40mhz
/interface wifi channel add band=5ghz-ax disabled=no name=Home-5GHz-auto-AX reselect-interval=1h..2h skip-dfs-channels=10min-cac width=20/40/80mhz
/interface wifi datapath add bridge=bridge-LAN disabled=no name=datapath-loc
/interface wifi security add authentication-types=wpa2-psk,wpa3-psk connect-priority=0/1 disable-pmkid=yes disabled=no encryption=ccmp ft=yes ft-over-ds=yes group-key-update=1h management-protection=allowed name=secur-Home passphrase=xxxXXXxxx wps=disable
/interface wifi steering add disabled=no name=steering-Home neighbor-group=NG-Home rrm=yes wnm=yes
/interface wifi configuration add chains=0,1 channel=Home-2.4GHz-auto-AX country=Ukraine datapath=datapath-loc disabled=no mode=ap multicast-enhance=enabled name=Home-2ghz-AX qos-classifier=dscp-high-3-bits security=secur-Home ssid=MikroAP-Loc steering=steering-Home tx-chains=0,1
/interface wifi configuration add chains=0,1 channel=Home-5GHz-auto-AX country="United States" datapath=datapath-loc disabled=no dtim-period=3 mode=ap multicast-enhance=enabled name=Home-5ghz-AX qos-classifier=dscp-high-3-bits security=secur-Home ssid=MikroAP-Loc steering=steering-Home tx-chains=0,1
/interface wifi set [ find default-name=wifi1 ] configuration=Home-5ghz-AX configuration.manager=capsman-or-local .mode=ap disabled=no
/interface wifi set [ find default-name=wifi2 ] configuration=Home-2ghz-AX configuration.manager=capsman-or-local .mode=ap disabled=no

By the way.
For other WiFi points at home I use this configuration (for cAP ac)
# 2024-08-05 16:52:46 by RouterOS 7.16beta7
# software id =
#
# model = RBcAPGi-5acD2nD
# serial number =

/interface wifi channel add band=2ghz-n disabled=no frequency=2412,2437,2462 name=Home-2.4GHz-1-6-11 width=20mhz
/interface wifi channel add band=5ghz-ac disabled=no frequency=5180,5260,5500,5580,5745 name=Home-5GHz-MAX reselect-interval=30m..1h skip-dfs-channels=10min-cac width=20/40/80mhz
/interface wifi datapath add bridge=bridge1 disabled=no name=datapath-loc
/interface wifi security add authentication-types=wpa2-psk,wpa3-psk disable-pmkid=yes disabled=no ft=yes ft-over-ds=yes management-protection=allowed name=sec-home passphrase=xxxXXXxxx wps=disable
/interface wifi steering add disabled=no name=steering-LAN neighbor-group=NBG-Group-LAN rrm=yes wnm=yes
/interface wifi configuration add chains=0,1 channel=Home-2.4GHz-1-6-11 country=Ukraine datapath=datapath-loc disabled=no mode=ap name=cfg-Home-2 qos-classifier=priority security=sec-home ssid=MikroAP-Loc steering=steering-LAN tx-chains=0,1
/interface wifi configuration add chains=0,1 channel=Home-5GHz-MAX country="United States" datapath=datapath-loc disabled=no mode=ap name=cfg-Home-5 qos-classifier=priority security=sec-home ssid=MikroAP-Loc steering=steering-LAN tx-chains=0,1
/interface wifi set [ find default-name=wifi1 ] configuration=cfg-Home-2 configuration.manager=capsman .mode=ap disabled=no
/interface wifi set [ find default-name=wifi2 ] configuration=cfg-Home-5 configuration.manager=capsman .mode=ap disabled=no
 
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Re: hap ax3 random wireless disconnects

Wed Aug 07, 2024 1:34 am

There is a linux kernel driver issue with intel ax201/ax210 cards..
https://bugzilla.kernel.org/show_bug.cgi?id=203709
 
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Re: hap ax3 random wireless disconnects

Wed Aug 07, 2024 2:03 pm

What I did to “fix” disconnections on my hAP AX3 was increasing the DHCP lease time from 30 minutes to 1 day on all the interfaces. My iPhone was disconnecting all the time before doing this change.
 
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Re: hap ax3 random wireless disconnects

Wed Aug 07, 2024 9:17 pm

Hi,

I only use my HAPax3 device as AP, not router.
Since 2/3 weeks, i've removed wpa3 (before wap2 and wp3 were allowed) from security profiles, no more problems.
 
kleshki
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Re: hap ax3 random wireless disconnects

Wed Aug 07, 2024 10:23 pm

What I did to “fix” disconnections on my hAP AX3 was increasing the DHCP lease time from 30 minutes to 1 day on all the interfaces. My iPhone was disconnecting all the time before doing this change.
I've also tried this, (un)fortunately I'm not an Apple user, so all my devices work regardless of DHCP lease time being 30 minutes or more/less
Hi,

I only use my HAPax3 device as AP, not router.
Since 2/3 weeks, I've removed wpa3 (before wap2 and wp3 were allowed) from security profiles, no more problems.
There's no WPA3 in my configuration, so sadly this also doesn't solve problems for me. However, WPA3 works good for my devices, so maybe I'll bring it back when the main issue is resolved.
 
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Re: hap ax3 random wireless disconnects

Thu Aug 15, 2024 11:49 am

I have exactly the same problem after upgrading to 7.15 (7.15.2 at the moment). At first I thought someone was doing a deauthentication attack to speed up the handshake capture, but then I came across this thread.
disassoc.PNG
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Last edited by intweed on Thu Aug 15, 2024 11:57 am, edited 1 time in total.
 
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Re: hap ax3 random wireless disconnects

Mon Aug 19, 2024 1:51 pm

I have exactly the same problem on my hAP ax2 at 7.15.3 and 7.16rc2. Laptop with Intel Wireless-AC 9461. Driver version 23.60.0 (i try the many oldest driver too). Random disconnects mostly under load.
Changing security to WPA2-PSK only and Management Protection to disabled not resolve the issue.
m.JPG
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Re: hap ax3 random wireless disconnects

Mon Aug 19, 2024 4:26 pm

Same issues here on 7.15->7.15.3. Downgrade to 7.14.3 fixes the issue.

It's maybe also worth noting that I've noticed some specific patterns. Namely, streaming video seems to be a big one: whenever I start a video call on Teams, or watch a movie on Plex on my Google Chromecast, the issue presents itself much more frequently.

The worst case I have observed is the Chromecast being barely able to stream just a few seconds of video in between reconnects.

It would be nice to have an official acknowledgement from MikroTik, documenting the temporary workaround of downgrading to 7.14.3 and the next steps the company is taking to fix this. (Maybe I have missed it -- in that case, could I kindly be pointed to it?)
 
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Re: hap ax3 random wireless disconnects

Mon Aug 19, 2024 7:38 pm

Downgrade to 7.14.3 fixes the issue.
Confirm this. Downgrade to 7.14.3 is the only one work solution for me. At 7.14.3 all works perfect! Mikrotik when you fix this?
 
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Re: hap ax3 random wireless disconnects

Sat Aug 24, 2024 9:58 am

Tired of waiting for a solution to the problem from the manufacturer, I also reverted to 7.14.3 and everything works fine.
 
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Re: hap ax3 random wireless disconnects

Sat Aug 31, 2024 2:04 pm

Just to add additional feedback, I have a hEX S updated to 7.15.3 which works perfectly and a hAP ax3 stuck on 7.14.3 because it's the last version with which WiFi works well.
 
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Re: hap ax3 random wireless disconnects

Sat Aug 31, 2024 3:45 pm

TL:DR; 7.16rc4 fixes all wifi related issues.
I recently was trying to stream a remux to LG C2 via Plex and found out i was also running into the same problem. The Plex log was showing as device(WebOS tv) was constantly getting disconnected and reconnected which then continued the stream on tv. After upgrading to testing channel or beta 7.16rc4 it seems to have fixed the issues.
 
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Re: hap ax3 random wireless disconnects

Sat Aug 31, 2024 4:57 pm

TL:DR; 7.16rc4 fixes all wifi related issues.
I recently was trying to stream a remux to LG C2 via Plex and found out i was also running into the same problem. The Plex log was showing as device(WebOS tv) was constantly getting disconnected and reconnected which then continued the stream on tv. After upgrading to testing channel or beta 7.16rc4 it seems to have fixed the issues.
I have exactly the same TV and HAP AX3 is 1m away from it, and also getting random dcs while watching plex, or router makes TV + multiple other devices roam from 5ghz to 2ghz exactly the same time for no reason which also interrupts my plex stream.

All was on fine 7.14.3.
 
kleshki
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Re: hap ax3 random wireless disconnects

Sat Aug 31, 2024 5:12 pm

TL:DR; 7.16rc4 fixes all wifi related issues.
I recently was trying to stream a remux to LG C2 via Plex and found out i was also running into the same problem. The Plex log was showing as device(WebOS tv) was constantly getting disconnected and reconnected which then continued the stream on tv. After upgrading to testing channel or beta 7.16rc4 it seems to have fixed the issues.
I recently gave a shot for rc3 too. At first, it seemed to be that it fixes a problem, it was stable for like 2 days or so, so I decided to give a try for WPA2/3 also. And within an hour I got a bunch of problems with every single device on wireless network, related to SA Query timeouts and reauthenticating. Reverting WPA2/3 back to WPA2 only, however, brought wireless network to a more stable state, while Intel AX201 device returned to its "disconnect each 5 minutes" state. So, I decided to give up at this point and revert back to 7.14.3, reporting each stage of testing to my opened support ticket.

Since they've pinged me with a bunch of questions in this ticket after a month of silence and me gave up at this point, I think they're doing a great job to investigate this issue, so I really hope for a real fix in 7.17beta (or at least, a temporary revert to a wifi driver).
 
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Re: hap ax3 random wireless disconnects

Mon Sep 02, 2024 10:01 am

TL:DR; 7.16rc4 fixes all wifi related issues.
Can anyone else confirm that 7.16rc4 resolve issue with wi-fi 5Ghz random disconnects ?
 
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Re: hap ax3 random wireless disconnects

Mon Sep 02, 2024 8:12 pm

TL:DR; 7.16rc4 fixes all wifi related issues.
Can anyone else confirm that 7.16rc4 resolve issue with wi-fi 5Ghz random disconnects ?
7.16rc4 does not solve the problem! 2 hours of work without failures, then the same problems appeared. Rolling back to 7.14.3 is the only solution so far.
 
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Re: hap ax3 random wireless disconnects

Mon Sep 02, 2024 10:01 pm

Would be beneficial if all people with problems share their config (at least the /interface/wifi part) to validate settings.
Additional tip: when going up and down in versions you might run into some strange problems. Actually, I did...hence some steps that might be of use.

I would advise (in case you want to give it another try) to:
Create a config (using export)
Reset the device, no default settings
Restore the config (using import)

Be aware that some settings aren't part of the export (i.e. users).

My ax's and ac's are all working perfectly fine with 7.16 rc4

At least, send supout.rif file to support.
 
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Re: hap ax3 random wireless disconnects

Mon Sep 02, 2024 10:05 pm

7.15+ wifi-qcom drivers are instable with Intel clients. That is already known and confirmed even by Mikrotik
 
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Re: hap ax3 random wireless disconnects

Mon Sep 02, 2024 10:13 pm

Yes, I know. And I'll tell my corporate laptop it should disconnect more often :D
 
kleshki
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Re: hap ax3 random wireless disconnects

Mon Sep 02, 2024 10:48 pm

I've sent a bunch of supouts already, the last advice is to set channel width to 20 Mhz which is kinda weird for a 5Ghz network. They also stated that the issue only reproduces with windows version of Intel drivers (Linux clients are stable) dunno if it is the case.
It's also worth noting that windows begins producing eventID 6062 - Lso was triggered, if it means something. There's not much information I've found about this event on the Internet.
 
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 1:17 am

https://answers.microsoft.com/en-us/win ... c9c40f7491

No help at all. Classic Microsoft Forum topic.

Even if not related to wifi-qcom:

On wifi-qcom-ac my Linux Notebook with AX200 very often refused to connect to 2.4ghz when channel was 40mhz or was not even able to connect. Can't remember exactly. It basically connected to 5ghz most of the time and I did not notice this issue for a long time. I may changed device orientation or something and the signal dropped a little, and notebook tried to roam to 2.4. But it resulted in no wifi connection, because of iwlwifi flooding the log with DEAUTH CLIENT LEAVING messages (don't remember exact wording). After switching to 20mhz channel on 2.4ghz the notebook now can connect to 2.4ghz as well. Really astonishing. But maybe some Bluetooth interference or something.
 
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 10:05 am

I've sent a bunch of supouts already, the last advice is to set channel width to 20 Mhz which is kinda weird for a 5Ghz network. They also stated that the issue only reproduces with windows version of Intel drivers (Linux clients are stable) dunno if it is the case.
It's also worth noting that windows begins producing eventID 6062 - Lso was triggered, if it means something. There's not much information I've found about this event on the Internet.
Everything happens exactly as you described. Laptop with Intel Wireless-AC 9461, Windows 11. Warning in the event log ID 6062 - Lso was triggered after which the disconnection occurs. This situation usually occurs under network load,such as streaming video, downloading large files.
 
kleshki
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 11:27 am

I'm not sure, does it make sense to share my ticket here? Can other people see my supouts and so on?
 
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 12:36 pm

Have you both installed the latest drivers from Intel?
https://www.intel.com/content/www/us/en ... =[Wireless]
WiFi Date: 08/20/2024 Version: 23.70.2
Bluetooth Date: 08/20/2024Version: 23.70.3
Advice is to use the .exe Don't just install the driver using device manager, if you did just run the .exe files from above.

Search CMD right click Run as adminitrator using the following command.....
netsh wlan show wlanreport
It will build a report @ C:\ProgramData\Microsoft\Windows\WlanReport\wlan-report-latest.html
Got 3 Machines that will stay connected all day here on the qcom driver!
p.s Don't forget to run the command to build a report each time!
 
kleshki
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 1:36 pm

I've updated the driver with MT support from Intel site, at the moment of ticket opening it was v. 23.30.something release date 01.24 latest driver and there was no success.

I've downloaded the one from your link and it shows v. 23.70.2.3 release date 24.07.2024 (AX201). It seems releases occur less frequently for this series of adapters, according to release date you provided. Will give it a shot once again, probably today
 
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 1:41 pm

 
infabo
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 2:35 pm

I get Intel AX200 driver updates by Windows Update. Why the heck are you downloading drivers manually from Intel's website????
 
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 2:51 pm

I have a problem not only with Intel drivers. I have problems with AMlogic TV-box (BeeLink s912) on Android 9 and Lenovo tab on Android 13 when watching videos from MeGoGo or YouTube
 
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 3:01 pm

I get Intel AX200 driver updates by Windows Update. Why the heck are you downloading drivers manually from Intel's website????
Why would I get the latest updates/security updates, Really!
 
infabo
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 3:08 pm

Driver/Firmware/Bios updates are optionally. You can install these via WU without installing regular updates AFAIK.
 
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 3:42 pm

I get Intel AX200 driver updates by Windows Update. Why the heck are you downloading drivers manually from Intel's website????
On more then one occasion I noticed Intel drivers where NOT updated by Windows Update. So don't count on it.

I also have been chasing wifi issues not too long ago in the past only to find out a new driver was available directly on the supplier website which after installation fixed the issues I was having (not only with MT APs, also Symbol, Netgear, ...).
I currently have AX211 in my laptop BTW. Zero problems.
 
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 3:49 pm

Depends what channel you are in on Windows, IE your drivers will auto downgrade as well on some. Thats why i have Auto udates turned off on my PC's.
 
infabo
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 3:58 pm

Turning of Auto-Updates is not the same as not updating your system at all. All these decades and Windows still hasn't managed to supply device drivers in a proper and easy way for users.
 
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Re: hap ax3 random wireless disconnects

Tue Sep 03, 2024 4:14 pm

And where is the surprise ... ?
After all, it's Microsoft we're referring to here :lol:
 
Ruza
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Re: hap ax3 random wireless disconnects

Thu Sep 05, 2024 10:16 am

7.16rc4 and reducing the 5 GHz channel width to 20 MHz solves the problem, there are no WiFi breaks.
 
infabo
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Re: hap ax3 random wireless disconnects

Thu Sep 05, 2024 10:54 am

Maybe 20mhz channel width also resolves it on 7.15?
 
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Re: hap ax3 random wireless disconnects

Thu Sep 05, 2024 11:00 am

It would be nice to see what Signal ranges we are talking about here ?
-70's/-80's or just any Signal range.
 
kleshki
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Re: hap ax3 random wireless disconnects

Thu Sep 05, 2024 11:58 am

This is not a (permanent) solution since reducing channel width also lowers throughput.
 
Ruza
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Re: hap ax3 random wireless disconnects

Thu Sep 05, 2024 1:28 pm

This is not a (permanent) solution since reducing channel width also lowers throughput.
I agree. It's stupid to buy an expensive router and cut the data transfer speed... But nevertheless, it works.
I checked 20/40 MHz - it doesn't work.
 
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Re: hap ax3 random wireless disconnects

Thu Sep 05, 2024 2:04 pm

Well, Mikrotik AX devices are all but expensive.
 
sajgan
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Re: hap ax3 random wireless disconnects

Tue Sep 24, 2024 2:56 pm

Hi
has anyone tested 7.16?
 
Ruza
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Re: hap ax3 random wireless disconnects

Wed Sep 25, 2024 11:20 pm

Hi
has anyone tested 7.16?
7.16 does not solve the problem
 
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Re: hap ax3 random wireless disconnects

Sun Sep 29, 2024 7:29 pm

Hi
has anyone tested 7.16?
I have updated.
24 hours, everything is ok!
 
loxmaty
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Re: hap ax3 random wireless disconnects

Sun Sep 29, 2024 7:50 pm

Hi
has anyone tested 7.16?
7.16 does not solve the problem
7.17beta2 does not solve the problem to. I am very disappointed, I really wanted to buy a Mikrotik router, because it provides great flexibility of settings, but now I see that Mikrotik engineers can not cope even with basic tasks. Why should I, like an idiot, go through the firmware in the hope that they fixed the banal problem of disconnecting wifi on AX devices, which everyone has known about for a long time. If you can not solve it yourself, roll back the Qualcom driver. I am very disappointed. I use more than 400 Mikrotik devices in my work as a system administrator, and I always recommended them to my clients, but apparently this has come to an end.
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flynno
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Re: hap ax3 random wireless disconnects

Sun Sep 29, 2024 8:49 pm

I have same issues
 
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Re: hap ax3 random wireless disconnects

Sun Sep 29, 2024 9:48 pm

I also notice this behavior, but mostly with only one device. In my case, with Chromecast with Google TV 4K.
 
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Re: hap ax3 random wireless disconnects

Sun Sep 29, 2024 10:58 pm



7.16 does not solve the problem
7.17beta2 does not solve the problem to. I am very disappointed, I really wanted to buy a Mikrotik router, because it provides great flexibility of settings, but now I see that Mikrotik engineers can not cope even with basic tasks. Why should I, like an idiot, go through the firmware in the hope that they fixed the banal problem of disconnecting wifi on AX devices, which everyone has known about for a long time. If you can not solve it yourself, roll back the Qualcom driver. I am very disappointed. I use more than 400 Mikrotik devices in my work as a system administrator, and I always recommended them to my clients, but apparently this has come to an end.
I had the same problem on 7.15.3 and had to go back to 7.14.3 where everything worked fine.
Yesterday I still dared to try 7.16 and everything works fine for me.
 
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Re: hap ax3 random wireless disconnects

Sun Sep 29, 2024 11:57 pm

TLDR; The fix was to limit myself to only channels up to 124.

I got a hap ax3 and ax2 and have literally 0 issues with AX Clients
I'm currently running 7.17beta2, but always been running the latest version since December 2023.

Some of the issues here sound similar to mine when started deploying Intel AX210 and BE200 Cards.
Anything above 5ghz Channel 124 they only wanted to connect to with 20mhz channel width. (the issues sometimes were that it only connected at 802.11n speeds and sometimes it wouldnt connect at all)

Keeping in mind, I'm from Germany.
And that i also had this issue with AC only APs from competitors.

If anyone is interested in my findings with AX210 and BE200 cards regarding this issue, it's mostly on the Intel Forum:
https://community.intel.com/t5/Wireless ... -p/1550533

I don't have any AX210s anymore but I've attached a screenshot of my working FT, WPA3, AX, 80Mhz Setup:
Untitled.png

For reference, I tried these network cards and they all work flawlessly:

Any Channel:
Realtek RTL8852AE
Mediatek MT7922 (aka AMD RZ6XX)

Below Channel 124:
Intel AX210
Intel BE200 (Windows + Linux)
Qualcomm WCN685x (not sure which exact version it is)
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kleshki
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Re: hap ax3 random wireless disconnects

Mon Sep 30, 2024 12:13 am

TLDR; The fix was to limit myself to only channels up to 124.
What's the ROS version you have where it works?
 
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Re: hap ax3 random wireless disconnects

Mon Sep 30, 2024 4:30 am

TLDR; The fix was to limit myself to only channels up to 124.
What's the ROS version you have where it works?
Currently, 7.17beta2.

But the last version I was able to test the AX210 with was 7.14.2 I think.
The BE200 I was able to test with all versions 7.13+ and it's been working perfectly fine (well, since working Linux drivers have been released :D)

Since i only ever had the issue with the Intel AX Cards, and it even occurred with an AC only router (ZTE MF281. Its an ISP LTE Router) i never even checked the mikrotik forums about it.
 
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Re: hap ax3 random wireless disconnects

Mon Sep 30, 2024 12:34 pm

is yours 2.4 or 5g??
as i was having same problems but i dont have hardly any anymore
im on the 7.17 beta but i had it working and roaming before this beta
i found it is the 2.4 that seem to be having all the issues
but i hardly get any now with my config changes
I have same issues
 
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Re: hap ax3 random wireless disconnects

Mon Sep 30, 2024 12:46 pm

is yours 2.4 or 5g??
as i was having same problems but i dont have hardly any anymore
im on the 7.17 beta but i had it working and roaming before this beta
i found it is the 2.4 that seem to be having all the issues
but i hardly get any now with my config changes
I have same issues
Seems to be with both 2.4G and 5G
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Re: hap ax3 random wireless disconnects

Mon Sep 30, 2024 2:41 pm

i have lots of screen shots to show you but i wont do it here on OP
m8 go to wifi config and put DTIM period up to 8 on the 2.4 and 3 on the 5g try it works for me i get hardly any disconects now
if not i will do a new post with my config so you can try my settings
 
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Re: hap ax3 random wireless disconnects

Mon Sep 30, 2024 2:59 pm

i have lots of screen shots to show you but i wont do it here on OP
m8 go to wifi config and put DTIM period up to 8 on the 2.4 and 3 on the 5g try it works for me i get hardly any disconects now
if not i will do a new post with my config so you can try my settings
Ok I will try this tonight, I'm limited on making changes because it's a live network and users will go ape.
 
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Re: hap ax3 random wireless disconnects

Mon Sep 30, 2024 4:56 pm

dtim-period is "1" by default. Some have dedicated SSID for IoT devices - which are mostly battery powered. In such a case a DTIM period of 2 may improve batter life. Maybe it even helps with disconnects - but can't test as I do not have "flapping clients".
 
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Re: hap ax3 random wireless disconnects

Mon Sep 30, 2024 8:54 pm

Note that Apple recommends DTIM interval of 4.
 
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 2:01 am

Apple recommends DTIM interval of 4.

Where? Their current recommendations do not speak of DTIM at all.

For what it's worth, I've gone back and documented my hAP ax³ WiFi configuration in more detail than my post #2 above, which continues to work nicely with several Apple devices, and has done since 7.14rc2 back in February, when I installed it. I've installed many releases between, up to 7.17beta2 now, and I never noticed any serious regressions.

I really don't understand all this moaning. I suppose y'all are doing something quite different than I am, and these differences materially affect the symptom. My article may help here, if only by providing baseline known-working configuration.
 
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 2:28 am

It happens with any kind of configuration, whether it's defconf or not, and support guy told me they replicated the problem with Intel AX in their lab. I haven't noticed any issues with 7.14.3. But any 7.15 onwards the disconnects are just waaaay to often. All stuff that we tried with support worked anyway in 7.14 and did not in 7.15+ and yes I do upgrade routerboard etc etc.

I'm not sure if the problem is the same with other devices, since laptop with Intel AX is my main wireless device and all focus was to fix this. Other devices are rare to no disconnects, or I didn't notice them. It's even worse with WPA3 enabled.

If you don't have a problem, doesn't mean no one also have it nor it means they are just retards.
 
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 2:45 am

…support guy told me they replicated the problem with Intel AX in their lab

I was speaking of Apple devices, which as far as I know, do not include the affected Intel AX chipsets. Regardless, I am not attempting to gainsay the MT engineers on this one; if they say the chipset has a bug that affects RouterOS compatibility, then I believe them.

What I object to is this "everything is terrible" attitude I'm seeing while it's been working here, steadily, since February. There's a mismatch somewhere, and I'd like to try and resolve it, not fall into an endless moan-fest.

If you don't have a problem, doesn't mean no one also have it nor it means they are just retards.

I did not use that derogatory term, and as a moderator here, I caution you against using it again on this forum.

Rather than name-call the others, I prefer to contribute positively, as with this article I've just written, presenting a working configuration for at least one person, me. How much broader does that go? I don't know, but it's objectively the case that everything isn't terrible for everyone.
 
kleshki
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 3:00 am

Rather than name-call the others, I prefer to contribute positively, as with this article I've just written, presenting a working configuration for at least one person, me. How much broader does that go? I don't know, but it's objectively the case that everything isn't terrible for everyone.
I didn't name-call others, I rather meant the opposite - pretty sure people do best effort to fix this, not just throw "everything is bad" messages. Same for me.

I appreciate your effort and took time to inspect your config. This is actually the same as I get right after /sys/reset. The only moment is that device auto-select 5GHz channel 5500 which doesn't work for half of my devices, so I have to specify channels manually. And yes, one step with support was: "reset your device to just wifi+default gateway and check if you have problems" which didn't succeed.

I've bought my device around week or two before 7.15 release, so all stuff was good until update. And as I said, every time support suggested me a config change, I did update to 7.15+, checked if it works or not and downgrade back (because of unusable device) leaving changed config. And whatever changes we did worked well in 7.14. And yes I update adapter drivers directly from Intel site, so they're latest. After all my attempts I gave up as one of latest firmwares introduced another bug for me which I've also reported to them, so it wasn't comfortable for me to upgrade back and forth as ax3 device is my only home router. Supports told me they'll notify on changes, so I'm confident I did what I could, and not just moan.
 
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 3:54 am

Apple recommends DTIM interval of 4.
It used to be 3 quite a few years ago. But they have since updated their documents. Use DTIM that suits best for you.


I really don't understand all this moaning. I suppose y'all are doing something quite different than I am, and these differences materially affect the symptom. My article may help here, if only by providing baseline known-working configuration.
I have to +1 this, since it's working perfectly fine for me with newest (and older) intel Wi-Fi drivers (as documented on the intel forum).

Also on the Intel Forums, there's also a lot of people having issues with Intel AX/BE Chips with non Mikrotik routers ^^


Since my wifi conf is extremely simple i'll just drop it here:
name="conf_5" ssid="SECRET" country=Germany multicast-enhance=enabled security=common-auth 
     security.authentication-types=wpa2-psk,wpa3-psk .encryption="" .passphrase="SECRET" .wps=disable .ft=yes 
     datapath=VLAN0 
     datapath.bridge=bridge .vlan-id=1 
     channel.frequency=5160-5640 
name="conf_2.4" ssid="SECRET" country=Germany multicast-enhance=enabled security=common-auth 
     security.authentication-types=wpa2-psk,wpa3-psk .encryption="" .passphrase="SECRET" .wps=disable .ft=yes 
     datapath=VLAN0 
     datapath.bridge=bridge .vlan-id=1 
     channel.frequency=2412-2472 .width=20mhz 

Edit: as statet before i've been running this config since 7.13.X (dont remember exactly) and its been working perfectly ever since
 
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 4:49 pm

/interface wifi channel
add band=5ghz-ax disabled=no frequency=5220,5180-5320,5660-5845 name=5ghz skip-dfs-channels=10min-cac width=20/40/80mhz
/interface wifi security
add authentication-types=wpa2-psk disabled=no management-protection=disabled name=home-private
/interface wifi
set [ find default-name=wifi1 ] channel=5ghz configuration=home-private-cfg configuration.mode=ap disabled=no name=wifi-5ghz
/interface wifi configuration
add country="United States" datapath=home-private-datapath disabled=no name=home-private-cfg security=home-private ssid=\
    xxx
/interface wifi datapath
add bridge=bridge disabled=no name=home-private-datapath vlan-id=100
This is my current running config for 5GHz. Nothing special. Works on 7.14.3. Doesn't work 7.15+. Driver ver. 23.70.2.3. Works on any other router I've interfered with (d-link, tp-link, mikrotik 6.xx firmwares ap, ubiquity, some public wifi stuff and so on).
 
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 5:21 pm

@tangent
The origin is (probably) a (I believe now lost forever) twitter post, cited here (which explains some of the reasons to increase DTIM interval for Apple devices):
https://www.sniffwifi.com/2016/05/go-to ... sleep.html

The analysis seems to make sense, and this "set DTIM to 3" advice can be found in a lot of places, the DTIM 4 is new (at least to me).
 
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 5:23 pm

/interface wifi channel
add band=5ghz-ax disabled=no frequency=5220,5180-5320,5660-5845 name=5ghz skip-dfs-channels=10min-cac width=20/40/80mhz
/interface wifi security
add authentication-types=wpa2-psk disabled=no management-protection=disabled name=home-private
/interface wifi
set [ find default-name=wifi1 ] channel=5ghz configuration=home-private-cfg configuration.mode=ap disabled=no name=wifi-5ghz
/interface wifi configuration
add country="United States" datapath=home-private-datapath disabled=no name=home-private-cfg security=home-private ssid=\
    xxx
/interface wifi datapath
add bridge=bridge disabled=no name=home-private-datapath vlan-id=100

This is my current running config for 5GHz. Nothing special. Works on 7.14.3. Doesn't work 7.15+. Driver ver. 23.70.2.3. Works on any other router I've interfered with (d-link, tp-link, mikrotik 6.xx firmwares ap, ubiquity, some public wifi stuff and so on).

You getting any issues with that setup?
Does your devices roam without ft=yes ft-over-ds=yes?
 
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 5:30 pm

This is my current running config for 5GHz. Nothing special. Works on 7.14.3. Doesn't work 7.15+. Driver ver. 23.70.2.3. Works on any other router I've interfered with (d-link, tp-link, mikrotik 6.xx firmwares ap, ubiquity, some public wifi stuff and so on).
Mikrotik V6 doesn't support AX.

You sure you were connected with AX for the others?
 
kleshki
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 6:13 pm

You getting any issues with that setup?
Does your devices roam without ft=yes ft-over-ds=yes?
Yes I had disconnects with Intel AX on that. Ax3 is a single stand-alone device, so there's nowhere to roam. Support told me that those options make no sense in my setup (but are enabled by default). In one of testing iterations I've disabled them.
 
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 9:49 pm

Hey all, I had the same issues with disconnects on my hap ax2 and ax3 (capsman with FT), and just wanted to share that enabling tkip cipher helped. I know, weird, but it's working for me. I tested a lot of methods, 20mhz channel width, management protection, ft disabled etc. But only enabling tkip cipher in security works and my chromecast and macbook can connect to wifi now.
 
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 10:14 pm

Ax3 is a single stand-alone device, so there's nowhere to roam.

Sure there is: from 5 GHz to 2.4 and back when both radios have the same SSID. FT does apply in this case!
 
kleshki
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Re: hap ax3 random wireless disconnects

Tue Oct 01, 2024 10:24 pm

Ax3 is a single stand-alone device, so there's nowhere to roam.

Sure there is: from 5 GHz to 2.4 and back when both radios have the same SSID. FT does apply in this case!
I have 5GHz and 2.4GHz SSIDs separate as 5GHz covers area well enough, so I wanna make sure all devices use 5GHz all time
 
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Re: hap ax3 random wireless disconnects

Sat Oct 05, 2024 3:41 pm

Today I got Wi-Fi disconnects on 7.16 with a channel width of 20 MHz.
I see everything is bad with the new drivers
Sent supout.rif to support
 
kleshki
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Re: hap ax3 random wireless disconnects

Sat Oct 05, 2024 6:43 pm

I've recently heard an opinion that connected USB3 device may affect wireless (friends who have ax3 had problems with usb and didn't have without). I had problems before I attached USB disk, and now there isn't much transfers (only error logs by now). Maybe it will be useful if anyone who has problems would also note in their messages if they use USB or not.
 
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Re: hap ax3 random wireless disconnects

Sat Oct 05, 2024 7:00 pm

I've recently heard an opinion that connected USB3 device may affect wireless (friends who have ax3 had problems with usb and didn't have without). I had problems before I attached USB disk, and now there isn't much transfers (only error logs by now). Maybe it will be useful if anyone who has problems would also note in their messages if they use USB or not.
There are know issues with USB 3.x devices, not only Mikrotik related, but they should be limited to the 2.4 GHz, because the frequencies are essentially the same and interferences happen, see:
viewtopic.php?t=203470
and official USB document.
https://www.usb.org/sites/default/files/327216.pdf
 
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Re: hap ax3 random wireless disconnects

Sun Oct 06, 2024 7:59 am

old post i no but get one of these in 32g works perfetly on 7/17beta2 running my containrers and no wofo issues

Model Number: SDCZ430-016G-Z35
SanDisk Ultra Fit USB 3.2 Flash Drive - 16GB
 
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Re: hap ax3 random wireless disconnects

Mon Oct 07, 2024 10:43 am

My dear friends, I am finally back to 7.14.3 again
At first, 7.16 worked fine, but then problems with turning off Wi-Fi started again
I tried the test 7.17 beta 2, the situation is even worse there...
I'm back on 7.14.3
 
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Re: hap ax3 random wireless disconnects

Mon Oct 07, 2024 9:21 pm

Stupid me tried to install 7.16 and I could not work with putty anymore.
Downgrade to 7.15.3 works nicely for me.
SIgnal is slow, I frequently roamin from 5G to 2.4G and back, but no disconnection like with 7.16
 
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Re: hap ax3 random wireless disconnects

Tue Oct 08, 2024 6:06 pm

Follow-up my hap ax3 / google chromecast gen3 / ROS > 7.14.3 problem. viewtopic.php?p=1078328#p1078328
I tried any other ROS version post 7.14.3 and any WiFi workaround posted here.
Unfortunately got the same behavior, in a few seconds after cast all the WiFi devices in the house get insta disconnected. Roll back to 7.14.3 every time.

Today I managed to fix the problem for me. :D
I bought an Ugreen 30985 external network card for Chromecast with micro USB / USB-A connectors, 100Mb/s, and now I use the chromecast wired.
No more disconnects, v 7.16 stable.

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