Hello everyone, I hope you are well! I have the following problem, I purchased the CCR1036-12G-4S used and it has an administrator password, when I want to reset it to the factory, I find that the reset button is not on the motherboard, how can I reset it? Is there any contact on the motherboard that can reset it or any way? It’s urgent because I need it to configure a network and a return is not possible.
I attach images of the mother, where the reset button should be, there is only the contact, I tried to make contact with a clamp, cable, but it does not react
So, you bought it used,
coincidentally the person who sold it to you doesn’t have the password,
coincidentally you can’t return it and
coincidentally you are in a hurry…
To me it only smells like a stolen routerboard (not directly from you)…
Photo on the back of reset button hole??? Coincidentally, each time is never photographed…
Stolen? I think you are drawing conclusions that are not true.
The person who sold me a lot with old Dell servers, Cisco routers, switches, clarified that they were going to throw this away (companies in Argentina throw away the components whether they work or not) and he sold it, I bought it, the person who sold it does not accept returns.
Believing that I steal something or that it is stolen seems in bad taste to me, I don’t want to generate a discussion about something that is not what you think.
I added a photo of where the reset button should be.
I came to look for help, not to be treated as a thief or to think this, I have photos of the huge lot I bought.
I’m going to try to repair it (I have to see if I can get a replacement button) thanks for the information and sorry if at any point I answered incorrectly.
I think that an exact replacement Is not easy to find, usually smd push buttons are horizontal, the vertical ones tend to be with pins/through the hole (as they are more robust). And finding one with the right pins/pitch may be even worse.
See also here: http://forum.mikrotik.com/t/hex-router-reset-button-broke-off/167523/1
The pins on one side seem nearer than on the other side, the more common ones are square/rectangle, example: https://aliexpress.com/item/1005003241918214.html?
Probably the better source would be a donour board from another failed Mikrotik.
Tagging on to the thread - the device is what I call a v1 CCR1036 device - it may have a more technical name as to revision, but specifically I refer to the CCR1036 devices with the 4 SFP ports in a straight line like you have. The newer revision CCR1036 devices have the 4 ports in a stack: https://mikrotik.com/product/CCR1036-12G-4S-149 .
Now - with these early versions, it’s also known for a few critical failures that will cause inoperability. I was going to chase this with a few that my company had failed (and I just had a pair of them fail on me in critical places, I believe the last 2 “v1” devices in my inventory) but I deemed it not worthy to do.
That document above is what I would hang on to if I kept around an early rev CCR1036. The CCR1036 devices I just deployed as replacements (same model number - CCR1036-12G-4S) show up as “r3” devices in system/routerboard.