Chateau Pro ax - Wi-Fi radio stops completely [failed to set country]

urosss · March 4, 2025, 5:23pm

Hi everyone!
I have a completely new Chateau Pro ax router and now have issues with Wi-Fi radio that stops working randomly.
My main issue began just some time after connecting a USB external drive to it in order to run a few Docker containers on it (Adguard, Cloudflared,…) and to have it as a backup Samba share for my Proxmox server.
Then weird things started… the Wi-Fi randomly started to just turn off (Wi-Fi LED on the router was also off).
When I connect with Winbox over Ethernet, the Wi-Fi radios seem like they are still enabled even though “/interface wifi radio print details” output is different before and after the Wi-Fi crash.
If I try and disable and then reenable the Wi-Fi interfaces (wifi1, wifi2), I get the error “failed to set country” and nothing works to fix this.
It’s impossible to reenable the Wi-Fi radios and the only working option is to REBOOT the whole router and then it’s working for some time before it turns off again…

I was troubleshooting this issue for the last week and have attached screenshots and exported info of the Wi-Fi radios before and after the issue below.
The reported info (/interface wifi radio print details) is different before the wifi crash as it is after the crash.

Screenshots: https://imgur.com/a/u1M1iBs

Radios after error:

Flags: L - local
0 L radio-mac= tx-chains=4,5,6,7 rx-chains=4,5,6,7
bands=5ghz-a:20mhz,5ghz-n:20mhz,20/40mhz,5ghz-ac:20mhz,20/40mhz,20/40/80mhz,5ghz-ax:20mhz,20/40mhz,20/40/80mhz
ciphers=tkip,ccmp,gcmp,ccmp-256,gcmp-256,cmac,gmac,cmac-256,gmac-256 countries=all
5g-channels=5180,5200,5220,5240,5260,5280,5300,5320,5500,5520,5540,5560,5580,5600,5620,5640,5660,5680,5700,5720,5745,5765,5785,5805,
5825,5845,5865,5885
max-vlans=128 max-interfaces=16 max-station-interfaces=3 max-peers=512 hw-type=“QCA8074V2”
hw-caps=sniffer,qos-classifier-dscp,spectral,channel-switch interface=wifi1

1 L radio-mac= tx-chains=0,1,2,3 rx-chains=0,1,2,3 bands=2ghz-g:20mhz,2ghz-n:20mhz,20/40mhz,2ghz-ax:20mhz,20/40mhz
ciphers=tkip,ccmp,gcmp,ccmp-256,gcmp-256,cmac,gmac,cmac-256,gmac-256 countries=all
2g-channels=2412,2417,2422,2427,2432,2437,2442,2447,2452,2457,2462,2467,2472 max-vlans=128 max-interfaces=16
max-station-interfaces=3 max-peers=512 hw-type=“QCA8074V2” hw-caps=sniffer,qos-classifier-dscp,spectral,channel-switch
interface=wifi2

>

____________________________ ____________________________ ____________________________
____________________________ ____________________________ ____________________________
**Radios before error:**

> ```text
Flags: L - local 
 0 L radio-mac=<my-mac> tx-chains=4,5,6,7 rx-chains=4,5,6,7 
     bands=5ghz-a:20mhz,5ghz-n:20mhz,20/40mhz,5ghz-ac:20mhz,20/40mhz,20/40/80mhz,5ghz-ax:20mhz,20/40mhz,20/40/80mhz 
     ciphers=tkip,ccmp,gcmp,ccmp-256,gcmp-256,cmac,gmac,cmac-256,gmac-256 countries=all 
     5g-channels=5180,5200,5220,5240,5260,5280,5300,5320,5500,5520,5540,5560,5580,5600,5620,5640,5660,5680,5700,5720,5745,5765,5785,5805,
            5825,5845,5865,5885 
     max-vlans=128 max-interfaces=16 max-station-interfaces=3 max-peers=512 hw-type="QCA8074V2" 
     hw-caps=sniffer,qos-classifier-dscp,spectral,channel-switch interface=wifi1 current-country=Slovenia 
     current-channels=5180/a/I,5180/n/I,5180/n/Ce/I,5180/ac/I,5180/ac/Ce/I,5180/ac/Ceee/I,5180/ax/I,5180/ax/Ce/I,5180/ax/Ceee/I,5200/a/I,
                 5200/n/I,5200/n/eC/I,5200/ac/I,5200/ac/eC/I,5200/ac/eCee/I,5200/ax/I,5200/ax/eC/I,5200/ax/eCee/I,5220/a/I,5220/n/I,
                 5220/n/Ce/I,5220/ac/I,5220/ac/Ce/I,5220/ac/eeCe/I,5220/ax/I,5220/ax/Ce/I,5220/ax/eeCe/I,5240/a/I,5240/n/I,5240/n/eC/I,
                 5240/ac/I,5240/ac/eC/I,5240/ac/eeeC/I,5240/ax/I,5240/ax/eC/I,5240/ax/eeeC/I,5260/a/DI,5260/n/DI,5260/n/Ce/DI,5260/ac/DI,
                 5260/ac/Ce/DI,5260/ac/Ceee/DI,5260/ax/DI,5260/ax/Ce/DI,5260/ax/Ceee/DI,5280/a/DI,5280/n/DI,5280/n/eC/DI,5280/ac/DI,
                 5280/ac/eC/DI,5280/ac/eCee/DI,5280/ax/DI,5280/ax/eC/DI,5280/ax/eCee/DI,5300/a/DI,5300/n/DI,5300/n/Ce/DI,5300/ac/DI,
                 5300/ac/Ce/DI,5300/ac/eeCe/DI,5300/ax/DI,5300/ax/Ce/DI,5300/ax/eeCe/DI,5320/a/DI,5320/n/DI,5320/n/eC/DI,5320/ac/DI,
                 5320/ac/eC/DI,5320/ac/eeeC/DI,5320/ax/DI,5320/ax/eC/DI,5320/ax/eeeC/DI,5500/a/D,5500/n/D,5500/n/Ce/D,5500/ac/D,
                 5500/ac/Ce/D,5500/ac/Ceee/D,5500/ax/D,5500/ax/Ce/D,5500/ax/Ceee/D,5520/a/D,5520/n/D,5520/n/eC/D,5520/ac/D,5520/ac/eC/D,
                 5520/ac/eCee/D,5520/ax/D,5520/ax/eC/D,5520/ax/eCee/D,5540/a/D,5540/n/D,5540/n/Ce/D,5540/ac/D,5540/ac/Ce/D,5540/ac/eeCe/D,
                 5540/ax/D,5540/ax/Ce/D,5540/ax/eeCe/D,5560/a/D,5560/n/D,5560/n/eC/D,5560/ac/D,5560/ac/eC/D,5560/ac/eeeC/D,5560/ax/D,
                 5560/ax/eC/D,5560/ax/eeeC/D,5580/a/D,5580/n/D,5580/n/Ce/D,5580/ac/D,5580/ac/Ce/D,5580/ac/Ceee/D,5580/ax/D,5580/ax/Ce/D,
                 5580/ax/Ceee/D,5600/a/D,5600/n/D,5600/n/eC/D,5600/ac/D,5600/ac/eC/D,5600/ac/eCee/D,5600/ax/D,5600/ax/eC/D,5600/ax/eCee/D,
                 5620/a/D,5620/n/D,5620/n/Ce/D,5620/ac/D,5620/ac/Ce/D,5620/ac/eeCe/D,5620/ax/D,5620/ax/Ce/D,5620/ax/eeCe/D,5640/a/D,
                 5640/n/D,5640/n/eC/D,5640/ac/D,5640/ac/eC/D,5640/ac/eeeC/D,5640/ax/D,5640/ax/eC/D,5640/ax/eeeC/D,5660/a/D,5660/n/D,
                 5660/n/Ce/D,5660/ac/D,5660/ac/Ce/D,5660/ac/Ceee/D,5660/ax/D,5660/ax/Ce/D,5660/ax/Ceee/D,5680/a/D,5680/n/D,5680/n/eC/D,
                 5680/ac/D,5680/ac/eC/D,5680/ac/eCee/D,5680/ax/D,5680/ax/eC/D,5680/ax/eCee/D,5700/a/D,5700/n/D,5700/n/Ce/D,5700/ac/D,
                 5700/ac/Ce/D,5700/ac/eeCe/D,5700/ax/D,5700/ax/Ce/D,5700/ax/eeCe/D,5720/a/D,5720/n/D,5720/n/eC/D,5720/ac/D,5720/ac/eC/D,
                 5720/ac/eeeC/D,5720/ax/D,5720/ax/eC/D,5720/ax/eeeC/D,5745/a,5745/n,5745/n/Ce,5745/ac,5745/ac/Ce,5745/ac/Ceee,5745/ax,
                 5745/ax/Ce,5745/ax/Ceee,5765/a,5765/n,5765/n/eC,5765/ac,5765/ac/eC,5765/ac/eCee,5765/ax,5765/ax/eC,5765/ax/eCee,5785/a,
                 5785/n,5785/n/Ce,5785/ac,5785/ac/Ce,5785/ac/eeCe,5785/ax,5785/ax/Ce,5785/ax/eeCe,5805/a,5805/n,5805/n/eC,5805/ac,
                 5805/ac/eC,5805/ac/eeeC,5805/ax,5805/ax/eC,5805/ax/eeeC,5825/a,5825/n,5825/n/Ce,5825/ac,5825/ac/Ce,5825/ax,5825/ax/Ce,
                 5845/a,5845/n,5845/n/eC,5845/ac,5845/ac/eC,5845/ax,5845/ax/eC,5865/a,5865/n,5865/ac,5865/ax 
     current-gopclasses=115,116,117,118,119,120,121,122,123,125,126,127,128,131,132,133 current-max-reg-power=30 

 1 L radio-mac=<my-mac> tx-chains=0,1,2,3 rx-chains=0,1,2,3 bands=2ghz-g:20mhz,2ghz-n:20mhz,20/40mhz,2ghz-ax:20mhz,20/40mhz 
     ciphers=tkip,ccmp,gcmp,ccmp-256,gcmp-256,cmac,gmac,cmac-256,gmac-256 countries=all 
     2g-channels=2412,2417,2422,2427,2432,2437,2442,2447,2452,2457,2462,2467,2472 max-vlans=128 max-interfaces=16 
     max-station-interfaces=3 max-peers=512 hw-type="QCA8074V2" hw-caps=sniffer,qos-classifier-dscp,spectral,channel-switch 
     interface=wifi2 current-country=Slovenia 
     current-channels=2412/g,2412/n,2412/n/Ce,2412/ax,2412/ax/Ce,2417/g,2417/n,2417/n/Ce,2417/ax,2417/ax/Ce,2422/g,2422/n,2422/n/Ce,
                 2422/ax,2422/ax/Ce,2427/g,2427/n,2427/n/Ce,2427/ax,2427/ax/Ce,2432/g,2432/n,2432/n/Ce,2432/n/eC,2432/ax,2432/ax/Ce,
                 2432/ax/eC,2437/g,2437/n,2437/n/Ce,2437/n/eC,2437/ax,2437/ax/Ce,2437/ax/eC,2442/g,2442/n,2442/n/Ce,2442/n/eC,2442/ax,
                 2442/ax/Ce,2442/ax/eC,2447/g,2447/n,2447/n/Ce,2447/n/eC,2447/ax,2447/ax/Ce,2447/ax/eC,2452/g,2452/n,2452/n/Ce,2452/n/eC,
                 2452/ax,2452/ax/Ce,2452/ax/eC,2457/g,2457/n,2457/n/eC,2457/ax,2457/ax/eC,2462/g,2462/n,2462/n/eC,2462/ax,2462/ax/eC,
                 2467/g,2467/n,2467/n/eC,2467/ax,2467/ax/eC,2472/g,2472/n,2472/n/eC,2472/ax,2472/ax/eC 
     current-gopclasses=81,83,84 current-max-reg-power=20

Router model: H53UiG-5HaxQ2HaxQ (Chateau PRO ax)

urosss · March 12, 2025, 7:33pm

Today I hoped the latest update could help fix this WIFI issue so I updated to RouterOS 7.18.2 and upgraded the routerboard firmware.
The problem with WIFI still persists.
There is still not a single answer from Mikrotik support, I hope to get some help soon.

I updated to RouterOS 7.18.2 to try if there is a fix but I still have the same problem.

urosss · March 12, 2025, 7:38pm

INTERFACE WIFI
Flags: M - master; D - dynamic; B - bound; X - disabled, I - inactive, R - running
0 M BI ;;; failed to set country
default-name=“wifi1” name=“wifi1” l2mtu=1560 mac-address=[macaddress] arp-timeout=auto radio-mac=[macaddress] configuration=conf
configuration.mode=ap .ssid=“[SSID]” .country=Slovenia .installation=indoor
security.authentication-types=wpa2-psk,wpa3-psk .passphrase=“*****”
channel.skip-dfs-channels=10min-cac

1 M BI ;;; failed to set country
default-name=“wifi2” name=“wifi2” l2mtu=1560 mac-address=[macaddress] arp-timeout=auto radio-mac=[macaddress] configuration=conf
configuration.mode=ap .ssid=“[SSID]” .country=Slovenia .installation=indoor
security.authentication-types=wpa2-psk,wpa3-psk .passphrase=“*****”
channel.skip-dfs-channels=10min-cac

INTERFACE WIFI MONITOR
= = = wifi1 = = =
;;; failed to set country
state: disabled

= = = wifi2 = = =
;;; failed to set country
state: disabled

INTERFACE WIFI REGISTRATION-TABLE
Flags: A - authorized

WIFI CAP
enabled: no

WIFI CAPSMAN
enabled: no

WIFI REMOTE-CAP

WIFI RADIO
Flags: L - local
0 L radio-mac=F4:1E:57:7B:C5:03 tx-chains=4,5,6,7 rx-chains=4,5,6,7 bands=5ghz-a:20mhz,5ghz-n:20mhz,20/40mhz,5ghz-ac:20mhz,20/40mhz,20/40/80mhz,5ghz-ax:20mhz,20/40mhz,20/40/80mhz
ciphers=tkip,ccmp,gcmp,ccmp-256,gcmp-256,cmac,gmac,cmac-256,gmac-256 countries=all
5g-channels=5180,5200,5220,5240,5260,5280,5300,5320,5500,5520,5540,5560,5580,5600,5620,5640,5660,5680,5700,5720,5745,5765,5785,5805,5825,5845,5865,5885 max-vlans=128
max-interfaces=16 max-station-interfaces=3 max-peers=512 hw-type=“QCA8074V2” hw-caps=sniffer,qos-classifier-dscp,spectral,channel-switch interface=wifi1

1 L radio-mac=F4:1E:57:7B:C5:04 tx-chains=0,1,2,3 rx-chains=0,1,2,3 bands=2ghz-g:20mhz,2ghz-n:20mhz,20/40mhz,2ghz-ax:20mhz,20/40mhz
ciphers=tkip,ccmp,gcmp,ccmp-256,gcmp-256,cmac,gmac,cmac-256,gmac-256 countries=all 2g-channels=2412,2417,2422,2427,2432,2437,2442,2447,2452,2457,2462,2467,2472
max-vlans=128 max-interfaces=16 max-station-interfaces=3 max-peers=512 hw-type=“QCA8074V2” hw-caps=sniffer,qos-classifier-dscp,spectral,channel-switch interface=wifi2

itimo01 · March 12, 2025, 7:41pm

Can you do an /export instead of print?

urosss · March 12, 2025, 7:50pm

Did you mean export like:
/interface/wifi export file=wifi-export-error.txt

For /interface/wifi/radio export file=radios-export-error.txt I get no real content, just serial number and model.

2025-03-12 20:44:47 by RouterOS 7.18.2

model = H53UiG-5HaxQ2HaxQ

/interface wifi configuration
add channel.skip-dfs-channels=10min-cac country=Slovenia disabled=no name=
[wifiname] security.authentication-types=wpa2-psk,wpa3-psk ssid=
[SSID]
/interface wifi
set [ find default-name=wifi1 ] configuration=conf
configuration.installation=indoor .mode=ap disabled=no
set [ find default-name=wifi2 ] configuration=conf
configuration.installation=indoor .mode=ap disabled=no

>

**After error:**

> ```text
/interface wifi
# failed to set country
set [ find default-name=wifi1 ] configuration=conf configuration.installation=indoor .mode=ap disabled=no
# failed to set country
set [ find default-name=wifi2 ] configuration=conf configuration.installation=indoor .mode=ap disabled=no

erlinden · March 12, 2025, 8:07pm

Did you also upgrade firmware, besides RouterOS?
Last resort would be using Netinstall:
https://help.mikrotik.com/docs/spaces/ROS/pages/24805390/Netinstall

To be honest, I would RMA this device.

urosss · March 12, 2025, 8:11pm

I did the firmware upgrade, yes.
I also used the Netinstall to start completely fresh but it didn’t work.

I’m seriously considering returning it but would first much rather try any other possibilities…

erlinden · March 12, 2025, 8:17pm

Does the problem occur if you disconnect the external USB drive?
Is this drive powered through USB, or does it have it’s own power supply?

itimo01 · March 12, 2025, 8:22pm

Funny question, but did you ever try another country?

urosss · March 12, 2025, 8:25pm

The WIFI was stable for a few days when I disconnected the USB drive, yes.
I tried 3 different external enclosured / drive bays, two with it’s own power supply, one without.
Using any of them resulted in wifi crash… I used regular usb a-usb b 3.0 cables and also one with two ferrite magnets at both ends.
There was some more time before crash with the one with the magnets to reduce interference.

So ultimately I believe the cause is the usb interference but I would still expect this to normally cause only temporary signal loss and not a complete crash of wifi radio with no option to reset just the wifi radio.

urosss · March 12, 2025, 8:26pm

Haha
Ok, I’ll try to choose another country and see what happens and report back here.

urosss · March 12, 2025, 9:02pm

I changed the country to Bolivia and so far there has been no wifi crash even with external usb disk connected.
Uptime: ~30min

I will see if this will continue and will confirm if successful!
Thank you @itimo01 for the funny question / possible final solution

urosss · March 12, 2025, 10:57pm

Uptime: ~2h 30min
Still holding…

urosss · March 13, 2025, 9:47am

Sadly today I woke up to a wifi-less morning…
It looks like even the different country (such as Bolivia) didn’t work completely to insure the wifi doesn’t crash..
I get the same error “failed to set country” as before.

Wifi uptime was ~6,5h before going completely down.
I will now reboot router and look through the logs and exports and report them here.

urosss · March 13, 2025, 11:00am

Export: - nothing new, it seems...

/interface wifi configuration
add channel.skip-dfs-channels=10min-cac country=Bolivia disabled=no name=[wifiname] security.authentication-types=wpa2-psk,wpa3-psk ssid=[SSID]
/interface wifi

failed to set country

set [ find default-name=wifi1 ] configuration=conf configuration.installation=indoor .mode=ap disabled=no

failed to set country

set [ find default-name=wifi2 ] configuration=conf configuration.installation=indoor .mode=ap disabled=no

urosss · March 13, 2025, 11:08am

strange thing is that INTERFACE WIFI MONITOR doesn’t even detect that wifi crashed and the radio is actually off.
Only the wifi LED on the device is turned off and tx-power is at 0 that indicates a problem…

INTERFACE WIFI MONITOR
= = = wifi1 = = =
state: running
channel: 5745/ax/Ceee
registered-peers: 0
authorized-peers: 0
tx-power: 0
= = = wifi2 = = =
state: running
channel: 2432/ax/Ce
registered-peers: 0
authorized-peers: 0
tx-power: 0

urosss · March 13, 2025, 11:09am

and only after I’ve disabled and reenabled wifi interfaces I get to see the error failed to set country.
And only then the INTERFACE WIFI MONITOR shows the radios are off:

INTERFACE WIFI MONITOR
= = = wifi1 = = =
;;; failed to set country
state: disabled

= = = wifi2 = = =
;;; failed to set country
state: disabled

mkx · March 13, 2025, 6:04pm

My advice:

Get your Chateau Pro into working state (reboot or whatever it tskes), take supout file as reference (when it works). Then wait for Chateau Pro to fail again. Create another supout file. Then restart wifi interfaces (to see the dreaded message) and create the third supout file.

When you have those 3 files, open a ticket with support (e-mail, support web page) and upload all 3 files.

That’s the best way of solving the problem.

urosss · March 13, 2025, 6:07pm

Thanks for the tip!
The thing is I did all this already, the support ticket is open but there is no answer, nothing as a reply from the Mikrotik support.

MAI · April 24, 2025, 5:35pm

Have the same issue on same device. It’s because USB3 generates RF noise in Wifi 2.4GHz range.
http://forum.mikrotik.com/t/wifi-connection-deteriorated-with-usb-device-attached/172822/1
I’ve put usb cable and disk itself in aluminum foil to check if it’s related to RF noise and it’s helps. Looking for solution how to shield the disk in more straight way)