CHR LICENSING SERVER IS DOWN

MT,

Please take a look into this we can’t activate CHR license, there was a bad http response when you try to login your account in the renewal license dialog, thanks!!!

The forum is most likely the wrong place to report such an issue. This is an user forum.

Write support@mikrotik.com or even better user their support ticket system.

I already contact them via Support Ticket and no one is responding and even in discord this was reported as well on #CHR channel and I’m not alone

I’ve submitted a support ticket as well (actually 2, since one was for tech support, so I figured - why not submit a licensing ticket too?) and I noticed I had an unresponded-to ticket from November. Mildly frustrating.

You’re probably not alone, but 2 lost individuals posting here about their issues with the licensing server. According to this post (https://forum.mikrotik.com/viewtopic.php?t=203383#p1049653) just the minority of users is active here in the forum. So either this licensing issue does not exist, but from the logarithmic function: forum-user^posts√time there must be a greater number already reporting the issue to MT support already. But maybe still not a significant number - so maybe there are More important issues to fix first

I don’t disagree that there are more important things for sure. The only way someone would trip over this is by attempting to get a license, which with the Mikrotik platform itself is a rare occurrence. Certainly not lost though.

We have the same problem. I hope it will be resolved

I’m having the same problem.

this cause us trouble because we have a scheduled deployment yesterday and send me 2 people in the DC doing nothing in the middle of the night in the end we pull out the server and will try again somewhere next week not really a big deal but a nuisance indeed

Issue will be fixed withing the next hour or so. Sorry for the inconvenience :frowning:

Problem solved.. Thanks to your team

It has been fixed and now it’s working, thank you Normis.

I’m still getting a bad http response on attempting to get a trial license. Generated new system id just in case - same response.

Make sure you reboot the CHR

Success - thank you so much!

Mohamadmf68, How did you solve this problem?

To work with CHR on a Google Cloud VM, I solved it by installing CHR v6.49.13. The activation worked the first time.
With the CHR v7.13.4 continued to cause many problems to activating the lincense.