Connection refused

RouterOS Beginner Basics
1

I have a router on a public IP but pretty secured.
Once a day or so, when I try to log in using winbox, I get the message “connection refused”. It only happens with winbox.
In order to solve the issue, I have to log in via webbox, disable and enable winbox in IP-Services and it works fine for a day or two and then back to the same issue again.
I have reloaded the software and disabled all L7 and firewall without success.
The router is running 5.20 but this issue started since 5.14.

Any advice would be appreciated

Paul

2

Do you click on the MAC address or IP address when opening the router in Winbox?

Is this when accessing via the WAN or LAN side?

3

It happens on both WAN and LAN.
it happens using both MAC and IP address

4

What CPU usage are you typically seeing?

The problem sounds vaguely similar to this thread:

http://forum.mikrotik.com/t/winbox-connection-refused/38857/1

5

Yep, it sounds pretty familiar. I have a RB1200AH2
CPU usage does not go above 20-30%

6

Can someone from Mikrotik please address this issue.

7

Just to let you know, this is a user forum. You can email support@mikrotik.com and with a supout.rif file taken when winbox is not accessible, and they can help.

8

I have already sent an email on two occasions, once with the support out file but although I received a read notification, I have not yet received a response many weeks later

9

I have the same issue. I sent supout to mikrotik

I tried to:

I tried to winbox to the mikrotik

I saw this problem:

I cant winbox into the mikrotik.

I expected to see:

I want to get in. If I mac-telnet into the router and disable and reenable the winbox it is fixed. Then I wait a few days and it starts back up. I am on ros 5.22. It does it with 5.18 5.20 5.21 and 5.22. I made a supout while it was happening.

Steps to repeat this issue:

10

also additional to the current winbox issue. Also the dude cant connect via routeros. If you goto devices/routeros/devices. It cant connect until a reboot.