explanation idle timeout keepalive timeout

hello

in the hotspot profile configuration theres a session timeout, idle timeout and keepalive timeout, whats the difference between keepalive and idle timeout?

Thanks

‘idle-timeout’ is used to detect, if client is not using Router networks, reaching timeout user will be logged out, etc.

‘keep-alive-timeout’ used to detect, if is available and reachable, if check fails client will be dropped out, etc.

:question: :question: :question:
in other words, idle timeout checks traffic, keepalive timeout checks availability. if user is online but is just not sending./receiving anything, he may reach its idle timeout. keepalive timeout may only be reached if client is physicaky disconnected or turned off.

As far as I know keepalive timeout monitors the client’s workstation by pinging the client. So if the client has a ICMP block on their firewall keepalive timeout should not be used.

thanks very much

Many of our users are always complaining that they are getting logged out always and when I checked microtik logs, it says keep alive timeout.

So is there a way to switch off keep alive feature and use idle timeout ?
If yes, then where ?

hello all,

so how to disable both of and , i mean i so not want the router to use them… so the hotspot user is not disconnected.
at least to disable ; so if the user is not using the network he is not disabled from the network and not being required to insert the username and password again…