Hi, I have problem with hAP ac2. None of ethernet port working, Windows don’t see cable is connected. I checked board and there is nothing burned on it. Where should I search for a problem? I will try to connect board with UART, but maybe there is some part on board that I can check first?
PWR led is on, USR too.
Is there any LED activity (blinking) when you attempt to go in Netinstall mode (press and hold reset button and then apply power)?
No there is no led activity on ports with netinstall.
Wysłane z mojego FRD-L19 przy użyciu Tapatalka
In our provisioning process some hap ac lites and recently a few hap ac 2s were “bricked” after installing them via Flashfig. They showed the same behavior (LEDs not showing up, sometimes the ethernet link flaps sometimes you do not see anything from the device when connected to either a switch or directly to a computer)
The trick is to setup netinstall correctly (see wiki) - sometimes you need to try an older netinstall version (for example 6.42.9 netinstall works flawlessy for us for all devices, but newer versions sometimes mess things up) and press reset while powering on the device. I would suggest to hold the reset button for at least 30 seconds, then release it and wait (!). Sometimes the devices take up to 3 or 4 minutes until they finally show up in netinstall.
Tried 6.42.9 version, set IP 192.168.88.2, mask 255.255.255.0, gate 192.168.88.1, DNS 192.168.88.1, netbooting 192.168.88.3, I was holding the button for 30 sec. and after release waited over 5 minutes. Nothing showed up.
User led turning on and off every 5 seconds.
Edit:
I connected UART. This is what I’ve got. Looped every 5 seconds:
Format: Log Type - Time(microsec) - Message - Optional Info
Log Type: B - Since Boot(Power On Reset), D - Delta, S - Statistic
S - QC_IMAGE_VERSION_STRING=BOOT.BF.3.1.1-00096
S - IMAGE_VARIANT_STRING=DAABANAZA
S - OEM_IMAGE_VERSION_STRING=CRM
S - Boot Config, 0x00000021
S - Core 0 Frequency, 0 MHz
B - 261 - PBL, Start
B - 1339 - bootable_media_detect_entry, Start
B - 1679 - bootable_media_detect_success, Start
B - 1693 - elf_loader_entry, Start
B - 5069 - auth_hash_seg_entry, Start
B - 7212 - auth_hash_seg_exit, Start
B - 572129 - elf_segs_hash_verify_entry, Start
B - 687342 - PBL, End
B - 687366 - SBL1, Start
B - 775703 - pm_device_init, Start
D - 6 - pm_device_init, Delta
B - 777215 - boot_flash_init, Start
D - 45698 - boot_flash_init, Delta
B - 827105 - boot_config_data_table_init, Start
D - 3837 - boot_config_data_table_init, Delta - (419 Bytes)
B - 834319 - clock_init, Start
D - 7554 - clock_init, Delta
B - 846395 - CDT version:2,Platform ID:8,Major ID:1,Minor ID:0,Subtype:0
B - 849884 - sbl1_ddr_set_params, Start
B - 854871 - cpr_init, Start
D - 2 - cpr_init, Delta
B - 859363 - Pre_DDR_clock_init, Start
D - 4 - Pre_DDR_clock_init, Delta
D - 13147 - sbl1_ddr_set_params, Delta
B - 873064 - pm_driver_init, Start
D - 2 - pm_driver_init, Delta
B - 944096 - sbl1_wait_for_ddr_training, Start
D - 30 - sbl1_wait_for_ddr_training, Delta
B - 959928 - Image Load, Start
D - 143600 - QSEE Image Loaded, Delta - (267732 Bytes)
B - 1104028 - Image Load, Start
D - 1447 - SEC Image Loaded, Delta - (2048 Bytes)
B - 1114441 - Image Load, Start
D - 15850 - APPSBL Image Loaded, Delta - (27608 Bytes)
B - 1130710 - QSEE Execution, Start
D - 58 - QSEE Execution, Delta
B - 1136836 - SBL1, End
D - 451582 - SBL1, Delta
S - Flash Throughput, 1852 KB/s (297807 Bytes, 160719 us)
S - DDR Frequency, 537 MHz
Format: Log Type - Time(microsec) - Message - Optional Info
Log Type: B - Since Boot(Power On Reset), D - Delta, S - Statistic
S - QC_IMAGE_VERSION_STRING=BOOT.BF.3.1.1-00096
S - IMAGE_VARIANT_STRING=DAABANAZA
S - OEM_IMAGE_VERSION_STRING=CRM
S - Boot Config, 0x00000021
S - Core 0 Frequency, 0 MHz
B - 261 - PBL, Start
B - 1339 - bootable_media_detect_entry, Start
B - 1679 - bootable_media_detect_success, Start
B - 1693 - elf_loader_entry, Start
B - 5069 - auth_hash_seg_entry, Start
B - 7212 - auth_hash_seg_exit, Start
B - 572129 - elf_segs_hash_verify_entry, Start
B - 687340 - PBL, End
B - 687365 - SBL1, Start
B - 775702 - pm_device_init, Start
D - 6 - pm_device_init, Delta
B - 777214 - boot_flash_init, Start
D - 45700 - boot_flash_init, Delta
B - 827105 - boot_config_data_table_init, Start
D - 3838 - boot_config_data_table_init, Delta - (419 Bytes)
B - 834323 - clock_init, Start
D - 7568 - clock_init, Delta
B - 846411 - CDT version:2,Platform ID:8,Major ID:1,Minor ID:0,Subtype:0
B - 849899 - sbl1_ddr_set_params, Start
B - 854885 - cpr_init, Start
D - 2 - cpr_init, Delta
B - 859376 - Pre_DDR_clock_init, Start
D - 4 - Pre_DDR_clock_init, Delta
D - 13145 - sbl1_ddr_set_params, Delta
B - 873075 - pm_driver_init, Start
D - 2 - pm_driver_init, Delta
B - 944043 - sbl1_wait_for_ddr_training, Start
D - 30 - sbl1_wait_for_ddr_training, Delta
B - 959654 - Image Load, Start
D - 143453 - QSEE Image Loaded, Delta - (267732 Bytes)
B - 1103607 - Image Load, Start
D - 1443 - SEC Image Loaded, Delta - (2048 Bytes)
B - 1114009 - Image Load, Start
D - 15829 - APPSBL Image Loaded, Delta - (27608 Bytes)
B - 1130257 - QSEE Execution, Start
D - 58 - QSEE Execution, Delta
B - 1136385 - SBL1, End
D - 451132 - SBL1, Delta
S - Flash Throughput, 1854 KB/s (297807 Bytes, 160552 us)
S - DDR Frequency, 537 MHz
Format: Log Type - Time(microsec) - Message - Optional Info
Log Type: B - Since Boot(Power On Reset), D - Delta, S - Statistic
S - QC_IMAGE_VERSION_STRING=BOOT.BF.3.1.1-00096
S - IMAGE_VARIANT_STRING=DAABANAZA
S - OEM_IMAGE_VERSION_STRING=CRM
S - Boot Config, 0x00000021
S - Core 0 Frequency, 0 MHz
B - 261 - PBL, Start
B - 1339 - bootable_media_detect_entry, Start
B - 1679 - bootable_media_detect_success, Start
B - 1693 - elf_loader_entry, Start
B - 5069 - auth_hash_seg_entry, Start
B - 7212 - auth_hash_seg_exit, Start
B - 572129 - elf_segs_hash_verify_entry, Start
B - 687293 - PBL, End
B - 687317 - SBL1, Start
B - 775653 - pm_device_init, Start
D - 6 - pm_device_init, Delta
B - 777166 - boot_flash_init, Start
D - 45687 - boot_flash_init, Delta
B - 827044 - boot_config_data_table_init, Start
D - 3837 - boot_config_data_table_init, Delta - (419 Bytes)
B - 834259 - clock_init, Start
D - 7566 - clock_init, Delta
B - 846346 - CDT version:2,Platform ID:8,Major ID:1,Minor ID:0,Subtype:0
B - 849835 - sbl1_ddr_set_params, Start
B - 854821 - cpr_init, Start
D - 2 - cpr_init, Delta
B - 859313 - Pre_DDR_clock_init, Start
D - 4 - Pre_DDR_clock_init, Delta
D - 13146 - sbl1_ddr_set_params, Delta
B - 873013 - pm_driver_init, Start
D - 2 - pm_driver_init, Delta
B - 943990 - sbl1_wait_for_ddr_training, Start
D - 30 - sbl1_wait_for_ddr_training, Delta
B - 959608 - Image Load, Start
D - 143454 - QSEE Image Loaded, Delta - (267732 Bytes)
B - 1103560 - Image Load, Start
D - 1443 - SEC Image Loaded, Delta - (2048 Bytes)
B - 1113967 - Image Load, Start
D - 15830 - APPSBL Image Loaded, Delta - (27608 Bytes)
B - 1130215 - QSEE Execution, Start
D - 58 - QSEE Execution, Delta
B - 1136340 - SBL1, End
D - 451133 - SBL1, Delta
S - Flash Throughput, 1854 KB/s (297807 Bytes, 160550 us)
S - DDR Frequency, 537 MHz
Format: Log Type - Time(microsec) - Message - Optional Info
Log Type: B - Since Boot(Power On Reset), D - Delta, S - Statistic
S - QC_IMAGE_VERSION_STRING=BOOT.BF.3.1.1-00096
S - IMAGE_VARIANT_STRING=DAABANAZA
S - OEM_IMAGE_VERSION_STRING=CRM
S - Boot Config, 0x00000021
S - Core 0 Frequency, 0 MHz
B - 261 - PBL, Start
B - 1339 - bootable_media_detect_entry, Start
B - 1679 - bootable_media_detect_success, Start
B - 1693 - elf_loader_entry, Start
B - 5069 - auth_hash_seg_entry, Start
B - 7212 - auth_hash_seg_exit, Start
B - 572129 - elf_segs_hash_verify_entry, Start
B - 687342 - PBL, End
B - 687366 - SBL1, Start
B - 775703 - pm_device_init, Start
D - 6 - pm_device_init, Delta
B - 777215 - boot_flash_init, Start
D - 45687 - boot_flash_init, Delta
B - 827094 - boot_config_data_table_init, Start
D - 3837 - boot_config_data_table_init, Delta - (419 Bytes)
B - 834309 - clock_init, Start
D - 7551 - clock_init, Delta
B - 846382 - CDT version:2,Platform ID:8,Major ID:1,Minor ID:0,Subtype:0
B - 849870 - sbl1_ddr_set_params, Start
B - 854857 - cpr_init, Start
D - 2 - cpr_init, Delta
B - 859350 - Pre_DDR_clock_init, Start
D - 4 - Pre_DDR_clock_init, Delta
D - 13148 - sbl1_ddr_set_params, Delta
B - 873050 - pm_driver_init, Start
D - 2 - pm_driver_init, Delta
B - 944056 - sbl1_wait_for_ddr_training, Start
D - 30 - sbl1_wait_for_ddr_training, Delta
B - 959890 - Image Load, Start
D - 143633 - QSEE Image Loaded, Delta - (267732 Bytes)
B - 1104022 - Image Load, Start
D - 1446 - SEC Image Loaded, Delta - (2048 Bytes)
B - 1114434 - Image Load, Start
D - 15853 - APPSBL Image Loaded, Delta - (27608 Bytes)
B - 1130706 - QSEE Execution, Start
D - 58 - QSEE Execution, Delta
B - 1136830 - SBL1, End
D - 451574 - SBL1, Delta
S - Flash Throughput, 1852 KB/s (297807 Bytes, 160751 us)
S - DDR Frequency, 537 MHz
Hi, I have probably broken gigabit ethernet transformer lcz5q4za 1710. Is there any chance to get it somewhere?
Write to https://www.cdr.pl/k381,czesci-serwisowe.html, This distributor fix me few MikroTik in old days. They can give you a hint.
Thanks, will try.
Edit:
Not available in cdr.pl.
Can someone say what capacity have capacitors selected with cirlces? One under sticker (ethernet capacitor) looks like this one near power socket.
Contact with a hardware repair at: ATS Radom or http://wirelesslan.pl
Hi everyone, Good day, sorry please I'm having thesame issues with my hAP ax² , I really don't know what to do, please if there's anyone that could put me through, mine started after a heavy rain fall and it just wasn't receiving or giving out internet so I had to factory reset it and that was when I figured the none of the ports are working because I couldn't access it with my system because it wiped with no default configuration, please help
It is unusual that a device after reset has not its defautl configuration.
The Ax2 is - technically - the C52iG-5HaxD2HaxD-TC.
A suitable default configuration for the device is anyway available here:
https://tangentsoft.com/mikrotik/dir/defconf
https://tangentsoft.com/mikrotik/finfo?name=defconf/C52iG-5HaxD2HaxD.rsc
You will need to post more details, how you are trying to connect to the device, what you see once connected, etc. in order to receive some advice on how to attempt recovering the device.
Hi, thank you for responding.
The thing is that after the rainfall I noticed that it wasn't giving out internet. I thought it was from my ISP and I didn't really check very well until the following morning. At that time the SSID of the Mikrotik was still active, but it was just not giving out internet.
I connected to the mikrotik using the Mikrotik SSID and did the factory reset with no default configuration, hoping to just start afresh, thinking at the time I could still access it with the Ethernet port connected to my system using the Ethernet cable. After the reset that was when I realised that none of the ports are working. I think when I first got the router, the Ethernet ports only came on when a port is plugged in but now they all come on immediately as power goes in and it gets unusually hot fast
The unusually hot may point to a hardware issue, otherwise It could be a failed reset.
You should try a Netinstall, in the worst case It won't change anything, but if It Is only a configuration issue It Is the right way to make sure that the device is fully reset.
Please any engineers here in Nigeria, Abuja to be precise?
Good day, I tried the netinstall it doesn't appear on it, like you said might a hardware issue and I don't know any router engineers 
at all