I have executed the factory default testing against an L009 and E50UG. Here is the setup:
300/300 Mbps symmetric internet service, provided by Verizon FiOS, FTTH.
Testing client is 2020 MacBook Air M1 laptop.
L009UiGS-2HaxD-IN was upgraded to 7.19.1 (package/routerboard) and reset to complete factory defaults.
E50UG was upgraded to 7.19.1 (package/routerboard) and reset to complete factory defaults.
Not a SINGLE setting was modified on either router, not even the default password.
The same ethernet cables and even the same power brick source were used for testing L009/E50UG.
Test #1 - MacBook Air M1, hooked directly into provider ONT via dongle/ethernet cable.
Speedtest by Ookla
Server: PhoenixNAP Global IT Services
ISP: Verizon Fios
Idle Latency: 13.32 ms (jitter: 0.58ms, low: 12.70ms, high: 13.87ms)
Download: 306.56 Mbps (data used: 325.6 MB)
114.65 ms (jitter: 31.78ms, low: 12.78ms, high: 168.55ms)
Upload: 341.12 Mbps (data used: 397.9 MB)
21.55 ms (jitter: 1.16ms, low: 9.51ms, high: 50.92ms)
Packet Loss: 0.0%
Test #2 - MacBook Air M1, plugged into L009UiGS port 2, L009UiGS port 1 is plugged directly into provider ONT.
Speedtest by Ookla
Server: Verizon
ISP: Verizon Fios
Idle Latency: 4.36 ms (jitter: 0.34ms, low: 4.13ms, high: 4.56ms)
Download: 309.38 Mbps (data used: 312.2 MB)
112.79 ms (jitter: 31.42ms, low: 3.69ms, high: 157.20ms)
Upload: 344.00 Mbps (data used: 401.9 MB)
7.66 ms (jitter: 0.74ms, low: 5.90ms, high: 20.38ms)
Packet Loss: 0.0%
Test #3 - MacBook Air M1, plugged into E50UG port 2, E50UG port 1 is plugged directly into provider ONT.
NOTE: I ran this test three times, because the results are pretty crazy…
Speedtest by Ookla
Server: Verizon
ISP: Verizon Fios
Idle Latency: 9.03 ms (jitter: 0.20ms, low: 8.81ms, high: 9.44ms)
Download: 309.34 Mbps (data used: 292.8 MB)
110.19 ms (jitter: 30.95ms, low: 8.31ms, high: 163.19ms)
Upload: 9.82 Mbps (data used: 6.4 MB)
46.99 ms (jitter: 44.30ms, low: 5.72ms, high: 570.53ms)
Packet Loss: 0.0%
Speedtest by Ookla
Server: Verizon
ISP: Verizon Fios
Idle Latency: 8.81 ms (jitter: 0.64ms, low: 8.44ms, high: 9.20ms)
Download: 309.55 Mbps (data used: 273.9 MB)
106.45 ms (jitter: 28.09ms, low: 8.37ms, high: 161.82ms)
Upload: 12.36 Mbps (data used: 8.1 MB)
8.30 ms (jitter: 4.43ms, low: 6.35ms, high: 180.93ms)
Packet Loss: 0.0%
Speedtest by Ookla
Server: Cox - Nova
ISP: Verizon Fios
Idle Latency: 8.82 ms (jitter: 2.18ms, low: 8.68ms, high: 13.05ms)
Download: 306.94 Mbps (data used: 329.8 MB)
113.20 ms (jitter: 35.49ms, low: 8.99ms, high: 496.65ms)
Upload: 11.31 Mbps (data used: 17.4 MB)
11.90 ms (jitter: 23.08ms, low: 9.58ms, high: 624.44ms)
Packet Loss: 3.1%
Uhh… yeah… I can only get 12Mbps upload speed on my E50UG… queue setting? Please….
I took supout.rif files from each router directly after testing and will open a ticket with both if @Normis thinks it can help.
EDIT: I went ahead and created a support ticket with both supout.rif attached…SUP-189386
@Normis - can you please have this straightened out, and restore our faith in both your products and your support team? Thanks in advance…