High ping and RTO after using Radius Manager 4.1 with Mikrotik Router OS

Hi,

I recently deployed DMA Softlabs Radius Manager 4.1.6 with Mikrotik as Radius Client.
My users are facing strange issues like very high ping and eventually packet loss to Mikrotik gateway which is on LAN network as they start download anything.

I can understand that 512 kbps package users when downloads something uses their bandwidth but why a simple LAN system will result in ping loss and RTO?

I would like to know about experiences of other users who currently use radius manager and any probable solution for it. I also tried giving ICMP high priority but it was of no use.

Regards,
Srijit B.

Also using RM - no issues apart from requesting new features but can you give examples of the issues
you are having.

Problem:

  1. Ping to gateway (Mikrotik NAS) is 1 or <1ms when client is connected and idle(no bandwidth utilization).
  2. As soon as client starts browsing latency increases to 200 -500 ms.
  3. As client starts downloading files, latency goes >2000 ms sometimes and eventually results in RTO to gateway.

NAS is directly connected to client via switch.

Here are the screen shots

Mikrotik Config:

In short it’s a simple setup with a hotspot interface and an wan interface.

/interface ethernet
set 0 arp=enabled auto-negotiation=yes cable-settings=default \
    disable-running-check=yes disabled=no full-duplex=yes mac-address=\
    08:00:27:9D:B2:6D mtu=1500 name=WAN speed=100Mbps
set 1 arp=enabled auto-negotiation=yes cable-settings=default \
    disable-running-check=yes disabled=no full-duplex=yes mac-address=\
    08:00:27:4A:C3:68 mtu=1500 name=LAN speed=100Mbps
/interface wireless security-profiles
set [ find default=yes ] authentication-types="" eap-methods=passthrough \
    group-ciphers=aes-ccm group-key-update=5m interim-update=0s \
    management-protection=disabled management-protection-key="" mode=none name=\
    default radius-eap-accounting=no radius-mac-accounting=no \
    radius-mac-authentication=no radius-mac-caching=disabled radius-mac-format=\
    XX:XX:XX:XX:XX:XX radius-mac-mode=as-username static-algo-0=none \
    static-algo-1=none static-algo-2=none static-algo-3=none static-key-0="" \
    static-key-1="" static-key-2="" static-key-3="" static-sta-private-algo=\
    none static-sta-private-key="" static-transmit-key=key-0 \
    supplicant-identity=MikroTik tls-certificate=none tls-mode=no-certificates \
    unicast-ciphers=aes-ccm wpa-pre-shared-key="" wpa2-pre-shared-key=""
/ip hotspot profile
set [ find default=yes ] dns-name="" hotspot-address=0.0.0.0 html-directory=\
    hotspot http-proxy=0.0.0.0:0 login-by=http-chap name=default nas-port-type=\
    wireless-802.11 radius-accounting=yes radius-default-domain="" \
    radius-interim-update=received radius-location-id="" radius-location-name=\
    "" radius-mac-format=XX:XX:XX:XX:XX:XX rate-limit="" smtp-server=0.0.0.0 \
    split-user-domain=no use-radius=yes
/ip hotspot
add disabled=no idle-timeout=none interface=LAN keepalive-timeout=none name=\
    server1 profile=default
/ip hotspot user profile
set [ find default=yes ] idle-timeout=none keepalive-timeout=2m name=default \
    shared-users=1 status-autorefresh=1m transparent-proxy=no
/ip ipsec proposal
set [ find default=yes ] auth-algorithms=sha1 disabled=no enc-algorithms=3des \
    lifetime=30m name=default pfs-group=modp1024
/ip pool
add name=pool1 ranges=10.10.10.100-10.10.10.254
/ip dhcp-server
add address-pool=pool1 authoritative=after-2sec-delay bootp-support=static \
    disabled=no interface=LAN lease-time=3d name=server1
/ppp profile
set 0 change-tcp-mss=yes name=default only-one=default remote-ipv6-prefix-pool=\
    none use-compression=default use-encryption=default use-ipv6=yes use-mpls=\
    default use-vj-compression=default
set 1 change-tcp-mss=yes name=default-encryption only-one=default \
    remote-ipv6-prefix-pool=none use-compression=default use-encryption=yes \
    use-ipv6=yes use-mpls=default use-vj-compression=default
/queue type
set 0 kind=pfifo name=default pfifo-limit=50
set 1 kind=pfifo name=ethernet-default pfifo-limit=50
set 2 kind=sfq name=wireless-default sfq-allot=1514 sfq-perturb=5
set 3 kind=red name=synchronous-default red-avg-packet=1000 red-burst=20 \
    red-limit=60 red-max-threshold=50 red-min-threshold=10
set 4 kind=sfq name=hotspot-default sfq-allot=1514 sfq-perturb=5
add kind=sfq name=queue1 sfq-allot=1514 sfq-perturb=5
set 6 kind=none name=only-hardware-queue
set 7 kind=mq-pfifo mq-pfifo-limit=50 name=multi-queue-ethernet-default
set 8 kind=pfifo name=default-small pfifo-limit=10
/queue tree
add burst-limit=0 burst-threshold=0 burst-time=0s disabled=no limit-at=2048 \
    max-limit=4096 name=queue1 packet-mark=icmp-pkt parent=global-in priority=1 \
    queue=queue1
/routing bgp instance
set default as=65530 client-to-client-reflection=yes disabled=no \
    ignore-as-path-len=no name=default out-filter="" redistribute-connected=no \
    redistribute-ospf=no redistribute-other-bgp=no redistribute-rip=no \
    redistribute-static=no router-id=0.0.0.0 routing-table=""
/routing ospf instance
set [ find default=yes ] disabled=no distribute-default=never in-filter=ospf-in \
    metric-bgp=auto metric-connected=20 metric-default=1 metric-other-ospf=auto \
    metric-rip=20 metric-static=20 name=default out-filter=ospf-out \
    redistribute-bgp=no redistribute-connected=no redistribute-other-ospf=no \
    redistribute-rip=no redistribute-static=no router-id=0.0.0.0
/routing ospf area
set [ find default=yes ] area-id=0.0.0.0 disabled=no instance=default name=\
    backbone type=default
/routing ospf-v3 instance
set [ find default=yes ] disabled=no distribute-default=never metric-bgp=auto \
    metric-connected=20 metric-default=1 metric-other-ospf=auto metric-rip=20 \
    metric-static=20 name=default redistribute-bgp=no redistribute-connected=no \
    redistribute-other-ospf=no redistribute-rip=no redistribute-static=no \
    router-id=0.0.0.0
/routing ospf-v3 area
set [ find default=yes ] area-id=0.0.0.0 disabled=no instance=default name=\
    backbone type=default
/snmp community
set [ find default=yes ] addresses="" authentication-password="" \
    authentication-protocol=MD5 encryption-password="" encryption-protocol=DES \
    name=public read-access=yes security=none write-access=no
/system logging action
set 0 memory-lines=100 memory-stop-on-full=no name=memory target=memory
set 1 disk-file-count=2 disk-file-name=log disk-lines-per-file=100 \
    disk-stop-on-full=no name=disk target=disk
set 2 name=echo remember=yes target=echo
set 3 bsd-syslog=no name=remote remote=:: remote-port=514 src-address=0.0.0.0 \
    syslog-facility=daemon syslog-severity=auto target=remote
add bsd-syslog=no name=action1 remote=192.168.0.220 remote-port=4950 \
    src-address=0.0.0.0 syslog-facility=daemon syslog-severity=auto target=\
    remote
/tool user-manager customer
add backup-allowed=yes disabled=no login=admin password="" \
    paypal-accept-pending=no paypal-allowed=no paypal-secure-response=no \
    permissions=owner signup-allowed=no time-zone=-00:00
/user group
set read name=read policy="local,telnet,ssh,reboot,read,test,winbox,password,web\
    ,sniff,sensitive,api,!ftp,!write,!policy" skin=default
set write name=write policy="local,telnet,ssh,reboot,read,write,test,winbox,pass\
    word,web,sniff,sensitive,api,!ftp,!policy" skin=default
set full name=full policy="local,telnet,ssh,ftp,reboot,read,write,policy,test,wi\
    nbox,password,web,sniff,sensitive,api" skin=default
/interface bridge settings
set use-ip-firewall=no use-ip-firewall-for-pppoe=no use-ip-firewall-for-vlan=no
/interface l2tp-server server
set authentication=pap,chap,mschap1,mschap2 default-profile=default-encryption \
    enabled=no max-mru=1460 max-mtu=1460 mrru=disabled
/interface ovpn-server server
set auth=sha1,md5 certificate=none cipher=blowfish128,aes128 default-profile=\
    default enabled=no keepalive-timeout=60 mac-address=FE:B1:AA:03:D9:9B \
    max-mtu=1500 mode=ip netmask=24 port=1194 require-client-certificate=no
/interface pptp-server server
set authentication=mschap1,mschap2 default-profile=default-encryption enabled=\
    no keepalive-timeout=30 max-mru=1460 max-mtu=1460 mrru=disabled
/interface sstp-server server
set authentication=pap,chap,mschap1,mschap2 certificate=none default-profile=\
    default enabled=no keepalive-timeout=60 max-mru=1500 max-mtu=1500 mrru=\
    disabled port=443 verify-client-certificate=no
/interface wireless align
set active-mode=yes audio-max=-20 audio-min=-100 audio-monitor=\
    00:00:00:00:00:00 filter-mac=00:00:00:00:00:00 frame-size=300 \
    frames-per-second=25 receive-all=no ssid-all=no
/interface wireless sniffer
set channel-time=200ms file-limit=10 file-name="" memory-limit=10 \
    multiple-channels=no only-headers=no receive-errors=no streaming-enabled=no \
    streaming-max-rate=0 streaming-server=0.0.0.0
/interface wireless snooper
set channel-time=200ms multiple-channels=yes receive-errors=no
/ip accounting
set account-local-traffic=no enabled=no threshold=256
/ip accounting web-access
set accessible-via-web=no address=0.0.0.0/0
/ip address
add address=10.10.10.1/24 disabled=no interface=LAN network=10.10.10.0
/ip dhcp-client
add add-default-route=yes default-route-distance=0 disabled=no interface=WAN \
    use-peer-dns=yes use-peer-ntp=yes
/ip dhcp-server config
set store-leases-disk=5m
/ip dhcp-server network
add address=10.10.10.0/24 dhcp-option="" dns-server=10.10.10.1,8.8.8.8 gateway=\
    10.10.10.1 netmask=24 ntp-server="" wins-server=""
/ip dns
set allow-remote-requests=no cache-max-ttl=1w cache-size=2048KiB \
    max-udp-packet-size=4096 servers=""
/ip firewall connection tracking
set enabled=yes generic-timeout=10m icmp-timeout=10s tcp-close-timeout=10s \
    tcp-close-wait-timeout=10s tcp-established-timeout=1d tcp-fin-wait-timeout=\
    10s tcp-last-ack-timeout=10s tcp-syn-received-timeout=5s \
    tcp-syn-sent-timeout=5s tcp-syncookie=no tcp-time-wait-timeout=10s \
    udp-stream-timeout=3m udp-timeout=10s
/ip firewall filter
add action=log chain=forward connection-state=new disabled=no log-prefix="" \
    protocol=tcp src-address=10.10.10.0/24
add action=log chain=forward connection-state=new disabled=no log-prefix="" \
    protocol=udp src-address=10.10.10.0/24
add action=passthrough chain=unused-hs-chain comment="place hotspot rules here" \
    disabled=yes
/ip firewall mangle
add action=mark-connection chain=prerouting disabled=no new-connection-mark=\
    icmp-con passthrough=yes protocol=icmp
add action=mark-packet chain=prerouting connection-mark=icmp-con disabled=no \
    new-packet-mark=icmp-pkt passthrough=no protocol=icmp
add action=accept chain=prerouting disabled=no
/ip firewall nat
add action=passthrough chain=unused-hs-chain comment="place hotspot rules here" \
    disabled=yes
add action=masquerade chain=srcnat disabled=no out-interface=WAN
/ip firewall service-port
set ftp disabled=no ports=21
set tftp disabled=no ports=69
set irc disabled=no ports=6667
set h323 disabled=no
set sip disabled=no ports=5060,5061 sip-direct-media=yes
set pptp disabled=no
/ip hotspot service-port
set ftp disabled=no ports=21
/ip hotspot walled-garden ip
add action=accept disabled=no dst-address=10.10.10.1 protocol=icmp server=\
    server1
/ip neighbor discovery
set WAN disabled=no
set LAN disabled=no
/ip proxy
set always-from-cache=no cache-administrator=webmaster cache-hit-dscp=4 \
    cache-on-disk=no enabled=no max-cache-size=none max-client-connections=600 \
    max-fresh-time=3d max-server-connections=600 parent-proxy=0.0.0.0 \
    parent-proxy-port=0 port=8080 serialize-connections=no src-address=0.0.0.0
/ip service
set telnet address="" disabled=no port=23
set ftp address="" disabled=no port=21
set www address="" disabled=no port=80
set ssh address="" disabled=no port=22
set www-ssl address="" certificate=none disabled=yes port=443
set api address="" disabled=yes port=8728
set winbox address="" disabled=no port=8291
/ip smb
set allow-guests=yes comment=MikrotikSMB domain=MSHOME enabled=no interfaces=\
    all
/ip smb shares
set [ find default=yes ] comment="default share" directory=/pub disabled=no \
    max-sessions=10 name=pub
/ip smb users
set [ find default=yes ] disabled=no name=guest password="" read-only=yes
/ip socks
set connection-idle-timeout=2m enabled=no max-connections=200 port=1080
/ip traffic-flow
set active-flow-timeout=30m cache-entries=4k enabled=no inactive-flow-timeout=\
    15s interfaces=all
/ip upnp
set allow-disable-external-interface=yes enabled=no show-dummy-rule=yes
/ipv6 nd
set [ find default=yes ] advertise-dns=no advertise-mac-address=yes disabled=no \
    hop-limit=unspecified interface=all managed-address-configuration=no mtu=\
    unspecified other-configuration=no ra-delay=3s ra-interval=3m20s-10m \
    ra-lifetime=30m reachable-time=unspecified retransmit-interval=unspecified
/ipv6 nd prefix default
set autonomous=yes preferred-lifetime=1w valid-lifetime=4w2d
/mpls
set dynamic-label-range=16-1048575 propagate-ttl=yes
/mpls interface
set [ find default=yes ] disabled=no interface=all mpls-mtu=1508
/mpls ldp
set distribute-for-default-route=no enabled=no hop-limit=255 loop-detect=no \
    lsr-id=0.0.0.0 path-vector-limit=255 transport-address=0.0.0.0 \
    use-explicit-null=no
/port firmware
set directory=firmware ignore-directip-modem=no
/ppp aaa
set accounting=yes interim-update=0s use-radius=no
/queue interface
set WAN queue=ethernet-default
set LAN queue=ethernet-default
/radius
add accounting-backup=no accounting-port=1813 address=192.168.0.220 \
    authentication-port=1812 called-id="" disabled=no domain="" realm="" \
    secret=jojo1234 service=hotspot timeout=300ms
/radius incoming
set accept=yes port=3799
/routing bfd interface
set [ find default=yes ] disabled=no interface=all interval=0.2s min-rx=0.2s \
    multiplier=5
/routing igmp-proxy
set query-interval=2m5s query-response-interval=10s quick-leave=no
/routing mme
set bidirectional-timeout=2 gateway-class=none gateway-keepalive=1m \
    gateway-selection=no-gateway origination-interval=5s preferred-gateway=\
    0.0.0.0 timeout=1m ttl=50
/routing pim
set switch-to-spt=yes switch-to-spt-bytes=0 switch-to-spt-interval=1m40s
/routing rip
set distribute-default=never garbage-timer=2m metric-bgp=1 metric-connected=1 \
    metric-default=1 metric-ospf=1 metric-static=1 redistribute-bgp=no \
    redistribute-connected=no redistribute-ospf=no redistribute-static=no \
    routing-table=main timeout-timer=3m update-timer=30s
/routing ripng
set distribute-default=never garbage-timer=2m metric-bgp=1 metric-connected=1 \
    metric-default=1 metric-ospf=1 metric-static=1 redistribute-bgp=no \
    redistribute-connected=no redistribute-ospf=no redistribute-static=no \
    timeout-timer=3m update-timer=30s
/snmp
set contact="" enabled=no engine-id="" location="" trap-generators="" \
    trap-target="" trap-version=1
/system clock
set time-zone-name=manual
/system clock manual
set dst-delta=+00:00 dst-end="jan/01/1970 00:00:00" dst-start=\
    "jan/01/1970 00:00:00" time-zone=+00:00
/system console
set [ find vcno=1 ] channel=0 disabled=no term=linux
set [ find vcno=2 ] channel=0 disabled=no term=linux
set [ find vcno=3 ] channel=0 disabled=no term=linux
set [ find vcno=4 ] channel=0 disabled=no term=linux
set [ find vcno=5 ] channel=0 disabled=no term=linux
set [ find vcno=6 ] channel=0 disabled=no term=linux
set [ find vcno=7 ] channel=0 disabled=no term=linux
set [ find vcno=8 ] channel=0 disabled=no term=linux
/system console screen
set blank-interval=10min line-count=25
/system gps
set channel=0 enabled=no set-system-time=no
/system hardware
set multi-cpu=yes
/system health
set state-after-reboot=enabled
/system identity
set name=MikroTik
/system lcd
set contrast=0 enabled=no port=parallel type=24x4
/system lcd page
set time disabled=yes display-time=5s
set resources disabled=yes display-time=5s
set uptime disabled=yes display-time=5s
set packets disabled=yes display-time=5s
set bits disabled=yes display-time=5s
set version disabled=yes display-time=5s
set identity disabled=yes display-time=5s
set LAN disabled=yes display-time=5s
set WAN disabled=yes display-time=5s
/system logging
set 0 action=memory disabled=no prefix="" topics=info
set 1 action=memory disabled=no prefix="" topics=error
set 2 action=memory disabled=no prefix="" topics=warning
set 3 action=echo disabled=no prefix="" topics=critical
add action=remote disabled=no prefix="" topics=firewall
/system note
set note="" show-at-login=yes
/system ntp client
set enabled=no mode=unicast primary-ntp=0.0.0.0 secondary-ntp=0.0.0.0
/system ntp server
set broadcast=no broadcast-addresses="" enabled=no manycast=yes multicast=no
/system resource irq
set 0 cpu=auto
set 1 cpu=auto
set 2 cpu=auto
set 3 cpu=auto
set 4 cpu=auto
set 5 cpu=auto
set 6 cpu=auto
/system upgrade mirror
set check-interval=1d enabled=no primary-server=0.0.0.0 secondary-server=\
    0.0.0.0 user=""
/system watchdog
set auto-send-supout=no automatic-supout=yes no-ping-delay=5m watch-address=\
    none watchdog-timer=yes
/tool bandwidth-server
set allocate-udp-ports-from=2000 authenticate=yes enabled=yes max-sessions=100
/tool e-mail
set address=0.0.0.0 from=<> password="" port=25 starttls=no user=""
/tool graphing
set page-refresh=300 store-every=5min
/tool mac-server
set [ find default=yes ] disabled=no interface=all
/tool mac-server mac-winbox
set [ find default=yes ] disabled=no interface=all
/tool mac-server ping
set enabled=yes
/tool sms
set allowed-number="" channel=0 keep-max-sms=0 receive-enabled=no secret=""
/tool sniffer
set file-limit=1000KiB file-name="" filter-ip-address="" filter-ip-protocol="" \
    filter-mac-address="" filter-mac-protocol="" filter-port="" filter-stream=\
    yes interface=all memory-limit=100KiB memory-scroll=yes only-headers=no \
    streaming-enabled=no streaming-server=0.0.0.0
/tool traffic-generator
set latency-distribution-scale=10 test-id=0
/user aaa
set accounting=yes default-group=read exclude-groups="" interim-update=0s \
    use-radius=no

Is there any solution??

Hello srijit92,

The problem you have described seems very similar to the issue I am experiencing though for us, it occurs on the upload.

Did you have any success? Sorry I do not have the solution myself - if I do, I will be sure to let you know.

I look forward to hearing from you soon.

Best regards,

Paul.

Please find the solution here: http://srijit.com/how-to-give-icmp-high-priority-in-mikrotik-router/

You’re an absolute STAR! Thank you very much indeed.

That solves the ping reporting now I’ll investigate why the odd packet is dropped.

Best wishes,

Paul.

You are most welcome. Do get back incase u find some new updates!