Hello, until now I had RB962UiGS OS 6.49 where iCloud ddns worked for me at 100%
I changed to a new router RB4011iGS OS 7.12.1
now i can’t update my ip address to xxxxxx.sn.mynetname.net
if I enable Cloud DDNS enable
keeps telling me Updating…
I got the address 1x, but after restarting it doesn’t load the
DNS address anymore, I have set 8.8.8.8 and 8.8.4.4 set
Can someone tell me where the error is?
The config might give some insights:
/export file=anynameyoulike
Remove serial and any other private info, post between code tags by using the </> button.
It seems that Mikrotik has some problem with issuing DNS, since their DNS is not working for me at the moment, but I have another DNS from Duck DNS and everything works there
but in general, when I received the router, it also wrote an eternal update, it seemed to help when I registered the router on the Mikrotik website and secured the license on the same website, so I highly recommend doing this
How do I register the device?
when i disabled DDNS the bottom text “failed to connect”
# model = RB4011iGS+5HacQ2HnD
/interface bridge
add name="bridge1-premostenie LAN"
/interface ethernet
set [ find default-name=ether1 ] name=ether1-WAN
set [ find default-name=ether8 ] advertise=\
10M-baseT-half,10M-baseT-full,100M-baseT-half,100M-baseT-full
set [ find default-name=ether9 ] advertise=10M-baseT-half,10M-baseT-full
set [ find default-name=ether10 ] advertise=10M-baseT-half,10M-baseT-full \
poe-out=off
/interface pppoe-client
add add-default-route=yes disabled=no interface=ether1-WAN name=pppoe-out1 \
/interface lte apn
set [ find default=yes ] ip-type=ipv4 use-network-apn=no
/interface wireless security-profiles
set [ find default=yes ] supplicant-identity=MikroTik
add authentication-types=wpa-psk,wpa2-psk mode=dynamic-keys name=xxxxx \
supplicant-identity=""
add authentication-types=wpa-psk,wpa2-psk mode=dynamic-keys name=xxx\
supplicant-identity=""
/interface wireless
set [ find default-name=wlan2 ] band=2ghz-onlyn country=no_country_set \
disabled=no distance=indoors frequency=2472 frequency-mode=superchannel \
installation=indoor mode=ap-bridge name=2Ghz security-profile=xxxxx ssid=\
xxxxx
set [ find default-name=wlan1 ] band=5ghz-a/n/ac channel-width=20/40/80mhz-XXXX \
country=no_country_set disabled=no distance=indoors frequency-mode=\
superchannel installation=indoor mode=ap-bridge name=5Ghz security-profile=\
xxxxx ssid=xxxxx
add disabled=no keepalive-frames=disabled mac-address=AA:69:BB:D2:D8:11 \
master-interface=2Ghz multicast-buffering=disabled name=it1 \
security-profile=it1 ssid=it1 wds-cost-range=0 wds-default-cost=0 wps-mode=\
disabled
/ip pool
add name=dhcp_pool0 ranges=192.168.20.40-192.168.20.254
/ip dhcp-server
add address-pool=dhcp_pool0 interface="bridge1-premostenie LAN" lease-time=10m \
name=dhcp1
/port
set 0 name=serial0
set 1 name=serial1
/interface bridge port
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=5Ghz
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=2Ghz
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=ether2
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=ether3
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=ether4
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=ether5
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=ether6
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=ether7
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=ether8
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=ether9
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=ether10
add bridge="bridge1-premostenie LAN" ingress-filtering=no interface=it1
/ip settings
set max-neighbor-entries=8192
/ipv6 settings
set disable-ipv6=yes max-neighbor-entries=8192
/interface ovpn-server server
set auth=sha1,md5
/ip address
add address=192.168.20.1/24 interface="bridge1-premostenie LAN" network=\
192.168.20.0
/ip arp
add address=192.168.20.111 interface=\
"bridge1-premostenie LAN" mac-address=
add address=192.168.20.113 " interface=\
"bridge1-premostenie LAN" mac-address=
/ip cloud
set ddns-enabled=yes
/ip dhcp-server lease
/ip dhcp-server network
add address=192.168.20.0/24 dns-server=8.8.8.8 gateway=192.168.20.1
/ip dns
set allow-remote-requests=yes servers=8.8.8.8,8.8.4.4
/ip dns static
add address=192.168.20.1 name=router.lan
/ip firewall filter
add action=accept chain=input comment=\
"defconf: accept established,related,untracked" connection-state=\
established,related,untracked
add action=drop chain=input comment="defconf: drop invalid" connection-state=\
invalid
add action=accept chain=input comment="defconf: accept ICMP" protocol=icmp
add action=accept chain=forward comment="defconf: accept in ipsec policy" \
ipsec-policy=in,ipsec
add action=accept chain=forward comment="defconf: accept out ipsec policy" \
ipsec-policy=out,ipsec
add action=fasttrack-connection chain=forward comment="defconf: fasttrack" \
connection-state=established,related hw-offload=yes
add action=accept chain=forward comment=\
"defconf: accept established,related, untracked" connection-state=\
established,related,untracked
add action=drop chain=forward comment="defconf: drop invalid" connection-state=\
invalid
add action=accept chain=input comment=\
"defconf: accept to local loopback (for CAPsMAN)" dst-address=127.0.0.1
/ip firewall nat
add action=masquerade chain=srcnat
/ip service
set telnet disabled=yes
set ftp disabled=yes
set www disabled=yes
set ssh disabled=yes
set api disabled=yes
set winbox port=xxxxxxx
set api-ssl disabled=yes
/ip upnp
set enabled=yes
/ip upnp interfaces
add interface="bridge1-premostenie LAN" type=internal
add interface=pppoe-out1 type=external
/routing bfd configuration
add disabled=no interfaces=all min-rx=200ms min-tx=200ms multiplier=5
/system clock
set time-zone-name=Europe/Bratislava
/system identity
set name=Hlava
/system leds
add interface=2Ghz leds="2Ghz_signal1-led,2Ghz_signal2-led,2Ghz_signal3-led,2Ghz\
_signal4-led,2Ghz_signal5-led" type=wireless-signal-strength
add interface=2Ghz leds=2Ghz_tx-led type=interface-transmit
add interface=2Ghz leds=2Ghz_rx-led type=interface-receive
/system note
set show-at-login=no
/system resource irq rps
set sfp-sfpplus1 disabled=no
Hi
Same problem !
Seems to be when creating a new mynetname.net domain name.
Existeing domain names works.
And date and time dosent get updated.
The service might be down at the moment. It happens occasionally…
when i disabled DDNS the bottom text “failed to connect”
Looks like MikroTik Cloud DDNS is currently partially down.
Name resolution works from their DNS servers (ns1.kissthenet.net, ns2.kissthenet.net) but updating existing records fails.
seems the service is down since yesterday ..200+ routers dont resolve
can this be verified by mikrotik officials ? any news when this will come back in service?
Hi, Same problem !
Is there a place to see the status of the services?
MikroTik IP Cloud DDNS is free, which means there’s no SLA. With 200+ routers, I’d definitely start looking into global services like Cloudflare or similar.
What difference does it make if 1 or 200 services are down?
Are you being sarcastic? If we’re talking business, there’s a massive difference. One service down is a problem, but 200? That’s a full-blown disaster—support is in for an absolute nightmare of a day!
Hi, I have been with Mikrotik for many years and I have never registered any equipment or requested support.
Wich is the support service and how can I register my devices for that?
Usually, when MikroTik Cloud DDNS experiences issues, the problem lies with the DNS servers or their backend IP-mapping database. However, in this case, the issue appears to be with the cloud2.mikrotik.com API endpoint not functioning properly. While the API is online, updates made through it are not being reflected in the ns1/ns2.kissthenet.net DNS resolvers.
This type of failure is difficult to detect without automated end-to-end monitoring. If MikroTik only monitors DNS and API availability separately, they may not realize that the entire update pipeline is currently broken.
The only sure way to get some answers is to contact support. This place is a user forum, users helping out other users. MT staff does sometimes come by but not always and not everyone.
If this is a business critical service to you, you may have to consider other solutions (actually you should).
MT’s DDNS service is free but, as indicated, it does go down from time to time. So accept it or mitigate it.
It seems to be working again. Let’s keep an eye on it.
For the future, is there an official page where you can see the service status at Mikrotik
and where you can report a problem?
I think a support ticket is more intended to resolve individual cases.
I was referring to the business impacted by a failing service, not the one that made the equipment.