It all comes down to what you want. CSS is a switch. Set it and forget it.
The CRS is for those who don't know what they want, want to fiddle with the tech and try various setups in their "home lab". Or for businesses who like to keep unified stock of devices and deploy them to customers as either switch or a router depends on the circumstances.
But to be honest, the CRS as concept is a niche product. You either need a switch or a router. You can not operate one device as two at the same time. Flipping between two modes will cost you dearly (downtime, and human labour). So, you may as well buy another device. And as routers, CRS devices are rather weak.
And how did CRS devices came about in the first place ? This is a good question, and here is my take on it:
Mikrotik is a full-cycle manufacturer - It designs and manufactures everything in house. It does R&D, rapid prototyping, final assembly and packaging. In order to do so Mikrotik must keep a stock of electronic components in house. Next, to control the end result, and (most critical) the quality of final products, you need to have a full control over the entire supply chain of electronic components.
Whether Mikrotik sends out to third parties (contract manufacturing), or operates its own assembly-lines (which it does), they will have to supply their own components. And they come on a tape in large reels.
Now, think about it: A reel of 16Mb Nand flash ICs would have 5000 of them on a single reel. Multiply it by a factor of x100(because there are hundreds of other components required).... And I am being conservative here in my estimates. So Mikrotik must keep 100's of Thousands of $ dollars worth of components (perhaps into millions of $ dollars). All of it sits on the shelf, and as we all know, the industry grows, and demands more and more memory, these 16Mb flash ICs are dead stock. So Mikrotik has to come up with an Idea to use these components...
This is how the entire class of devices called Cloud-Router Switches (CRS) came to life. It is out of necessity to put old components into use. So Mikrotik invented a new class of devices - this is how I think CRS line of products was born.
It is likely that Mikrotik not limiting the use of its production capacities to routers, switches and wireless equipment.
If they did we would continue to see routers/switches produced with 16Mb of flash storage for another 10 years which is dead niche. So Mikrotik would be stupid not to offer it's assembly lines to third parties - such as building electronics for drones used in Ukrainian drones, for example. Hopefully old stocks of electronic components will go up in flames.
So, my take on CRS devices - they don't make sense, and we shall see them disappear in the future, as old stocks are depleted.