Logitech Harmony hub unreachable

I have an hAP ax² router with two RB951G-2HnD APs connected. Everything works fine, except for one thing:

My Logitech Harmony Hub cannot be accessed: It has 2.4 GHz Wi-Fi an connects flawlesly to RB951G-2HnD, and here you can see both MAC address and IP address.

Thus, I can see the Logitech Harmony Hub in Wireless Clients on the RB951G-2HnD and I can see “Harmony Hub” on the Logitech Harmony Android app.

On Logitech’s Harmony Android app, you must then press setup, and then the Logitech Harmony Hub must via Wi-Fi register the mobile phone app as a remote control .

The latter is not possible: The Android app says “Configuring hub” for a very long time until it gives up with the message “Harmony not found” and starts over. Hope it makes sence.

What could be the reason for this?

EDIT: In trial #41 yesterday, the Harmony hub was found by the mobile app.

And the problem has apparently been rooted here: inside Logitech’s App.

In the “Configuring hub” process during attempt 41, the browser suddenly opened and showed the login page for my Harmony Account at Logitech. After logging in, the Harmony hub downloaded my remote profile with personalized buttons and activities. And now the Logitech Harmony remote works as expected.

It had (of course) nothing to do with the Mikrotik setup.

It would be helpful if you chased down the “why” of it.

My guess: they’re shedding server capacity to force more people off the platform since they obsoleted the products years ago, making it nothing but a pure cost sink to them now. Prove by showing that the back-end comms were timing out before and are now making it in under the app’s hardcoded timeout.