Mikrotik hap ac2 Ethernet and Wifi not detected

[Romneel]

Solutions Done:
https://help.mikrotik.com/docs/display/ROS/Netinstall
https://wiki.mikrotik.com/wiki/Manual:Reset

However, the routers/drives have not been detected, and RouterOS installation cannot proceed.

[mkx]

So at which point exactly things start to deviate from expected progress? That’s not clear from your post at all.

[Romneel]

So at which point exactly things start to deviate from expected progress? That’s not clear from your post at all.

Netinstall can’t detect the device, that’s why I can’t install the firmware, I’m still stuck with no ethernet and no wifi.

[erlinden]

Is the router found in Neighbors? Perhaps try to connect to it via MAC address?

[Romneel]

Is the router found in Neighbors? Perhaps try to connect to it via MAC address?

Do you mean wifi sir? The router does not transmit SSID.

[erlinden]

Do you mean wifi sir? The router does not transmit SSID.

I’m referring to the Neighbors tab page where you can search for MikroTik devices. You have to use a network cable.

[normis]

Which port are you using? The cable must be directly connected from hAP unit port 1 (no other port) to your computer. in the computer, disable wifi and other interfaces, only the LAN interface that is connected to router port 1 must be enabled

[mkx]

Do you mean wifi sir? The router does not transmit SSID.

I’m referring to the Neighbors tab page where you can search for MikroTik devices. You have to use a network cable.

OP seems to be very inexperienced, so let’s try to make things as clear as possible.

Try using winbox, as mentioned by @erlinden the neighbours tab page will display the list of Mikrotik devices found by winbox. If the list remains empty, try connecting computer to different ether ports of your router, discovery isn’t allowed through all ports (depending on configuration).
If router does show on the list, try clicking its MAC address … this way winbox will connect via MAC and will thus bypass any IP configuration problems there might be.

What @normis writes is true for netinstall and the opposite is true for winbox (with default configuration).

[Romneel]

Which port are you using? The cable must be directly connected from hAP unit port 1 (no other port) to your computer. in the computer, disable wifi and other interfaces, only the LAN interface that is connected to router port 1 must be enabled

I’ll try this way thank you. I will feedback later.

[Romneel]

I’m referring to the Neighbors tab page where you can search for MikroTik devices. You have to use a network cable.

OP seems to be very inexperienced, so let’s try to make things as clear as possible.

Try using winbox, as mentioned by @erlinden the neighbours tab page will display the list of Mikrotik devices found by winbox. If the list remains empty, try connecting computer to different ether ports of your router, discovery isn’t allowed through all ports (depending on configuration).
If router does show on the list, try clicking its MAC address … this way winbox will connect via MAC and will thus bypass any IP configuration problems there might be.

What @normis writes is true for netinstall and the opposite is true for winbox (with default configuration).

It worked thank you. But my question is why isn’t it detected with 192.168.88.1 in the browser when connected through ethernet?

[Romneel]

Which port are you using? The cable must be directly connected from hAP unit port 1 (no other port) to your computer. in the computer, disable wifi and other interfaces, only the LAN interface that is connected to router port 1 must be enabled

Should I reinstall the firmware of this device based on the error?

[erlinden]

Probably netinstall requires port 1 (which is by default the WAN port and therefor will not have an IP address).
After a succesful netinstall, you should connect to any other port then port 1 to manage the device.

[Romneel]

Probably netinstall requires port 1 (which is by default the WAN port and therefor will not have an IP address).
After a succesful netinstall, you should connect to any other port then port 1 to manage the device.

I’ll try it. Thank you!

[anav]

From the links you posted romeel…
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…

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THe link from that line…
https://wiki.mikrotik.com/wiki/Manual:Default_Configurations