Problem to connect to ISP via PPPOE

lulu99 · October 5, 2024, 12:32pm

Hi.

I hope somebody can help me.

I am living in Germany and my ISP is Wilhelm.Tel. Fiber is coming to my house, then there is a Genexis-Modem. After that I now have for several years a Draytek Vigor Router that connects via PPPOE. That works fine.

I now wanted to switch to Mikrotik and I bought a L009UI. But I do not get it to work. I tried so many things already but I always get “Failed to authenticate ourselves to peer”.

I already put MTU to 1492, I tried profile default and default-encrypted, VLAN tag is not neccessary to my ISP. Username/password is correct, my present Router is using them, when I create a PPPOE-connection on my windows-laptop putting them in he directly connects without any problem.

So now I am stucked. It would be so nice to use the Microtik Router. RouterOS is on 7.16, I also tried the beta 7.17 today but no change.

I hope there is somebody who can help me.

Thanks a lot!

abbio90 · October 5, 2024, 5:28pm

To get started, if the public interface is running, run a Pppoe scan on it and make sure it sees a server on the other end. If not, you probably need a vlan tagged on the same interface

lulu99 · October 5, 2024, 7:10pm

Hi.

Thanks for your help. Doing the scan I received a MAC address and an AC.

TheCat12 · October 5, 2024, 9:20pm

Without an exported config it would be very hard to diagnose the problem:

export file=anynameyouwish (minus sensitive info like serial numbers, passwords, etc.)

Nevertheless, I’ll have a shot in the dark and guess misconfigured NAT masquerading, e.g. the PPPoE interface is not added to the WAN interface list

lulu99 · October 6, 2024, 7:15am

I think that is all correct with WAN and NAT

# 2024-10-03 13:50:22 by RouterOS 7.17beta2
# software id = EB2Q-MNCS
#
# model = L009UiGS
# serial number = xxxx
/interface bridge
add admin-mac=D4:01:C3:7F:DD:8D auto-mac=no comment=defconf name=bridge
/interface ethernet
set [ find default-name=ether1 ] mtu=1492
/interface pppoe-client
add add-default-route=yes disabled=no interface=ether1 max-mru=1492 max-mtu=\
    1492 name=pppoe-out1 use-peer-dns=yes user=xxxxx
/interface list
add comment=defconf name=WAN
add comment=defconf name=LAN
/ip pool
add name=default-dhcp ranges=192.168.88.10-192.168.88.254
/ip dhcp-server
add address-pool=default-dhcp interface=bridge lease-time=10m name=defconf
/port
set 0 name=serial0
/interface bridge port
add bridge=bridge comment=defconf interface=ether2
add bridge=bridge comment=defconf interface=ether3
add bridge=bridge comment=defconf interface=ether4
add bridge=bridge comment=defconf interface=ether5
add bridge=bridge comment=defconf interface=ether6
add bridge=bridge comment=defconf interface=ether7
add bridge=bridge comment=defconf interface=ether8
add bridge=bridge comment=defconf interface=sfp1
/ip firewall connection tracking
set udp-timeout=10s
/ip neighbor discovery-settings
set discover-interface-list=LAN
/ip settings
set max-neighbor-entries=14336
/ipv6 settings
set max-neighbor-entries=7168
/interface list member
add comment=defconf interface=bridge list=LAN
add comment=defconf interface=ether1 list=WAN
add interface=pppoe-out1 list=WAN
/interface ovpn-server servers
add mac-address=FE:DE:E8:57:62:5F name=ovpn-server1
/ip address
add address=192.168.88.1/24 comment=defconf interface=bridge network=\
    192.168.88.0
/ip dhcp-client
add comment=defconf disabled=yes interface=ether1
/ip dhcp-server lease
add address=192.168.88.5 comment=xxxxx mac-address=00:D8:61:59:5A:6E server=\
    defconf
/ip dhcp-server network
add address=192.168.88.0/24 comment=defconf dns-server=192.168.88.1 gateway=\
    192.168.88.1
/ip dns
set allow-remote-requests=yes
/ip dns static
add address=192.168.88.1 comment=defconf name=router.lan type=A
/ip firewall filter
add action=accept chain=input comment=\
    "defconf: accept established,related,untracked" connection-state=\
    established,related,untracked
add action=drop chain=input comment="defconf: drop invalid" connection-state=\
    invalid
add action=accept chain=input comment="defconf: accept ICMP" protocol=icmp
add action=accept chain=input comment=\
    "defconf: accept to local loopback (for CAPsMAN)" dst-address=127.0.0.1
add action=drop chain=input comment="defconf: drop all not coming from LAN" \
    in-interface-list=!LAN
add action=accept chain=forward comment="defconf: accept in ipsec policy" \
    ipsec-policy=in,ipsec
add action=accept chain=forward comment="defconf: accept out ipsec policy" \
    ipsec-policy=out,ipsec
add action=fasttrack-connection chain=forward comment="defconf: fasttrack" \
    connection-state=established,related hw-offload=yes
add action=accept chain=forward comment=\
    "defconf: accept established,related, untracked" connection-state=\
    established,related,untracked
add action=drop chain=forward comment="defconf: drop invalid" \
    connection-state=invalid
add action=drop chain=forward comment=\
    "defconf: drop all from WAN not DSTNATed" connection-nat-state=!dstnat \
    connection-state=new in-interface-list=WAN
/ip firewall nat
add action=masquerade chain=srcnat comment="defconf: masquerade" \
    ipsec-policy=out,none out-interface-list=WAN
/ip ipsec profile
set [ find default=yes ] dpd-interval=2m dpd-maximum-failures=5
/ipv6 firewall address-list
add address=::/128 comment="defconf: unspecified address" list=bad_ipv6
add address=::1/128 comment="defconf: lo" list=bad_ipv6
add address=fec0::/10 comment="defconf: site-local" list=bad_ipv6
add address=::ffff:0.0.0.0/96 comment="defconf: ipv4-mapped" list=bad_ipv6
add address=::/96 comment="defconf: ipv4 compat" list=bad_ipv6
add address=100::/64 comment="defconf: discard only " list=bad_ipv6
add address=2001:db8::/32 comment="defconf: documentation" list=bad_ipv6
add address=2001:10::/28 comment="defconf: ORCHID" list=bad_ipv6
add address=3ffe::/16 comment="defconf: 6bone" list=bad_ipv6
/ipv6 firewall filter
add action=accept chain=input comment=\
    "defconf: accept established,related,untracked" connection-state=\
    established,related,untracked
add action=drop chain=input comment="defconf: drop invalid" connection-state=\
    invalid
add action=accept chain=input comment="defconf: accept ICMPv6" protocol=\
    icmpv6
add action=accept chain=input comment="defconf: accept UDP traceroute" \
    dst-port=33434-33534 protocol=udp
add action=accept chain=input comment=\
    "defconf: accept DHCPv6-Client prefix delegation." dst-port=546 protocol=\
    udp src-address=fe80::/10
add action=accept chain=input comment="defconf: accept IKE" dst-port=500,4500 \
    protocol=udp
add action=accept chain=input comment="defconf: accept ipsec AH" protocol=\
    ipsec-ah
add action=accept chain=input comment="defconf: accept ipsec ESP" protocol=\
    ipsec-esp
add action=accept chain=input comment=\
    "defconf: accept all that matches ipsec policy" ipsec-policy=in,ipsec
add action=drop chain=input comment=\
    "defconf: drop everything else not coming from LAN" in-interface-list=\
    !LAN
add action=accept chain=forward comment=\
    "defconf: accept established,related,untracked" connection-state=\
    established,related,untracked
add action=drop chain=forward comment="defconf: drop invalid" \
    connection-state=invalid
add action=drop chain=forward comment=\
    "defconf: drop packets with bad src ipv6" src-address-list=bad_ipv6
add action=drop chain=forward comment=\
    "defconf: drop packets with bad dst ipv6" dst-address-list=bad_ipv6
add action=drop chain=forward comment="defconf: rfc4890 drop hop-limit=1" \
    hop-limit=equal:1 protocol=icmpv6
add action=accept chain=forward comment="defconf: accept ICMPv6" protocol=\
    icmpv6
add action=accept chain=forward comment="defconf: accept HIP" protocol=139
add action=accept chain=forward comment="defconf: accept IKE" dst-port=\
    500,4500 protocol=udp
add action=accept chain=forward comment="defconf: accept ipsec AH" protocol=\
    ipsec-ah
add action=accept chain=forward comment="defconf: accept ipsec ESP" protocol=\
    ipsec-esp
add action=accept chain=forward comment=\
    "defconf: accept all that matches ipsec policy" ipsec-policy=in,ipsec
add action=drop chain=forward comment=\
    "defconf: drop everything else not coming from LAN" in-interface-list=\
    !LAN
/system clock
set time-zone-name=Europe/Berlin
/system note
set show-at-login=no
/system routerboard settings
set enter-setup-on=delete-key
/tool mac-server
set allowed-interface-list=LAN
/tool mac-server mac-winbox
set allowed-interface-list=LAN

abbio90 · October 6, 2024, 8:10am

If you see the pppoe server by scanning but the pppoe client does not authenticate, it could be a problem of incorrect credentials. unless some additional parameters are needed for authentication

lulu99 · October 6, 2024, 10:03am

Credentials are correct, I use them every day, and I can open a connection with them creating a windows pppoe connection as described above

lulu99 · October 6, 2024, 10:11am

This is what I am using within my Draytek to connect

jvanhambelgium · October 6, 2024, 10:12am

On the PPPoE-client settings, what do have selected for authentication protocols ? pap / chap ? did you select mschap1/2 ?
You have a PPP-profile associated with the connection ? If so, under “Protocols” and “Limits” what are your settings ?

lulu99 · October 6, 2024, 10:40am

On the PPPoE-client settings, what do have selected for authentication protocols ? pap / chap ? did you select mschap1/2 ?

Yes, all 4 selected. Tried also only pap/chap, no help.

You have a PPP-profile associated with the connection ? If so, under “Protocols” and “Limits” what are your settings ?

Yes, it always selects a profile, can decide between deafult and default-encryption. Tried both.

Here the settings:

abbio90 · October 6, 2024, 11:56am

silly question, have you tried cloning the mac address using the old router’s one?

jvanhambelgium · October 6, 2024, 4:08pm

The hint on the MAC-address is also something to check?
In my case, I have explicitly on my PPP-profile
Screenshot from 2024-10-06 18-07-31.png

lulu99 · October 6, 2024, 4:20pm

OK, I will try the settings next days.

Can check that with MAC-Address, but when using PPPOE with Windows I also have a total different MAC-address as the one of the router.

jvanhambelgium · October 6, 2024, 4:30pm

Perhaps time to actually DEBUG the situation.
So go into winbox and go to “System” > “Logging” en then add 1 “rule”
Select topic “pppoe” and set “Action” to “memory”

Now watch your logging-screen in Winbox … perhaps there is something interesting flying by that explains what the problem might be ??

lulu99 · October 6, 2024, 6:18pm

Thank you jvanhambelgium.

I will be away until Thursday. So I will try that Thursday or next weekend and will post the result here.

lulu99 · October 12, 2024, 11:01am

So here the log. I hope that helps why the system does not connect…

2024-10-03 21:17:14 interface,info ether1 link up (speed 1G, full duplex)
2024-10-03 21:17:19 pppoe,ppp,info pppoe-out1: initializing…
2024-10-03 21:17:19 pppoe,ppp,info pppoe-out1: connecting…
2024-10-03 21:17:19 pppoe,debug,packet ether1: sent PADI to FF:FF:FF:FF:FF:FF
2024-10-03 21:17:19 pppoe,debug,packet session-id=0x0000
2024-10-03 21:17:19 pppoe,debug,packet host-uniq=0xc00017
2024-10-03 21:17:19 pppoe,debug,packet service-name=
2024-10-03 21:17:19 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:19 pppoe,debug,packet ether1: rcvd PADO from 5C:31:92:1B:73:52
2024-10-03 21:17:19 pppoe,debug,packet session-id=0x0000
2024-10-03 21:17:19 pppoe,debug,packet host-uniq=0xc00017
2024-10-03 21:17:19 pppoe,debug,packet service-name=
2024-10-03 21:17:19 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:19 pppoe,debug,packet ac-name=ASR-POP060
2024-10-03 21:17:19 pppoe,debug,packet ether1: sent PADR to 5C:31:92:1B:73:52
2024-10-03 21:17:19 pppoe,debug,packet session-id=0x0000
2024-10-03 21:17:19 pppoe,debug,packet host-uniq=0xc00018
2024-10-03 21:17:19 pppoe,debug,packet service-name=
2024-10-03 21:17:19 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:19 pppoe,debug,packet ether1: rcvd PADS from 5C:31:92:1B:73:52
2024-10-03 21:17:19 pppoe,debug,packet session-id=0x83c5
2024-10-03 21:17:19 pppoe,debug,packet host-uniq=0xc00018
2024-10-03 21:17:19 pppoe,debug,packet service-name=
2024-10-03 21:17:19 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:19 pppoe,ppp,debug pppoe-out1: LCP lowerup
2024-10-03 21:17:19 pppoe,ppp,debug pppoe-out1: LCP open
2024-10-03 21:17:19 pppoe,ppp,debug pppoe-out1: LCP timer
2024-10-03 21:17:19 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfReq id=0x1
2024-10-03 21:17:19 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:19 pppoe,ppp,debug,packet <magic 0x4cbd47e0>
2024-10-03 21:17:19 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfAck id=0x1
2024-10-03 21:17:19 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:19 pppoe,ppp,debug,packet <magic 0x4cbd47e0>
2024-10-03 21:17:20 pppoe,ppp,debug pppoe-out1: LCP timer
2024-10-03 21:17:20 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfReq id=0x2
2024-10-03 21:17:20 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:20 pppoe,ppp,debug,packet <magic 0x4cbd47e0>
2024-10-03 21:17:20 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfAck id=0x2
2024-10-03 21:17:20 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:20 pppoe,ppp,debug,packet <magic 0x4cbd47e0>
2024-10-03 21:17:22 pppoe,ppp,debug pppoe-out1: LCP timer
2024-10-03 21:17:22 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfReq id=0x3
2024-10-03 21:17:22 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:22 pppoe,ppp,debug,packet <magic 0x4cbd47e0>
2024-10-03 21:17:22 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfAck id=0x3
2024-10-03 21:17:22 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:22 pppoe,ppp,debug,packet <magic 0x4cbd47e0>
2024-10-03 21:17:22 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfReq id=0x2
2024-10-03 21:17:22 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:22 pppoe,ppp,debug,packet <magic 0xb1bed246>
2024-10-03 21:17:22 pppoe,ppp,debug,packet
2024-10-03 21:17:22 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfAck id=0x2
2024-10-03 21:17:22 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:22 pppoe,ppp,debug,packet <magic 0xb1bed246>
2024-10-03 21:17:22 pppoe,ppp,debug,packet
2024-10-03 21:17:22 pppoe,ppp,debug pppoe-out1: LCP opened
2024-10-03 21:17:22 pppoe,ppp,debug,packet pppoe-out1: sent PAP AuthReq id=0x1
2024-10-03 21:17:22 pppoe,ppp,debug,packet
2024-10-03 21:17:22 pppoe,ppp,debug,packet
2024-10-03 21:17:23 pppoe,ppp,debug,packet pppoe-out1: rcvd PAP AuthNak id=0x1
2024-10-03 21:17:23 pppoe,ppp,debug,packet Authentication Failure
2024-10-03 21:17:23 pppoe,ppp,debug pppoe-out1: LCP close
2024-10-03 21:17:23 pppoe,ppp,debug pppoe-out1: LCP closed
2024-10-03 21:17:23 pppoe,ppp,debug,packet pppoe-out1: sent LCP TermReq id=0x4
2024-10-03 21:17:23 pppoe,ppp,debug,packet failed to authenticate ourselves to peer
2024-10-03 21:17:23 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP TermAck id=0x4
2024-10-03 21:17:23 pppoe,ppp,debug pppoe-out1: LCP lowerdown
2024-10-03 21:17:23 pppoe,ppp,debug pppoe-out1: CCP close
2024-10-03 21:17:23 pppoe,ppp,debug pppoe-out1: BCP close
2024-10-03 21:17:23 pppoe,ppp,debug pppoe-out1: IPCP close
2024-10-03 21:17:23 pppoe,ppp,debug pppoe-out1: IPV6CP close
2024-10-03 21:17:23 pppoe,ppp,debug pppoe-out1: MPLSCP close
2024-10-03 21:17:23 pppoe,ppp,info pppoe-out1: terminating… - failed to authenticate ourselves to peer
2024-10-03 21:17:23 pppoe,debug,packet ether1: sent PADT to 5C:31:92:1B:73:52
2024-10-03 21:17:23 pppoe,debug,packet session-id=0x83c5
2024-10-03 21:17:23 pppoe,ppp,debug pppoe-out1: LCP lowerdown
2024-10-03 21:17:23 pppoe,ppp,debug pppoe-out1: LCP down event in initial state
2024-10-03 21:17:23 pppoe,ppp,info pppoe-out1: disconnected
2024-10-03 21:17:33 pppoe,ppp,info pppoe-out1: initializing…
2024-10-03 21:17:33 pppoe,ppp,info pppoe-out1: connecting…
2024-10-03 21:17:33 pppoe,debug,packet ether1: sent PADI to FF:FF:FF:FF:FF:FF
2024-10-03 21:17:33 pppoe,debug,packet session-id=0x0000
2024-10-03 21:17:33 pppoe,debug,packet host-uniq=0xc00019
2024-10-03 21:17:33 pppoe,debug,packet service-name=
2024-10-03 21:17:33 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:33 pppoe,debug,packet ether1: rcvd PADO from 5C:31:92:1B:73:52
2024-10-03 21:17:33 pppoe,debug,packet session-id=0x0000
2024-10-03 21:17:33 pppoe,debug,packet host-uniq=0xc00019
2024-10-03 21:17:33 pppoe,debug,packet service-name=
2024-10-03 21:17:33 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:33 pppoe,debug,packet ac-name=ASR-POP060
2024-10-03 21:17:33 pppoe,debug,packet ether1: sent PADR to 5C:31:92:1B:73:52
2024-10-03 21:17:33 pppoe,debug,packet session-id=0x0000
2024-10-03 21:17:33 pppoe,debug,packet host-uniq=0xc0001a
2024-10-03 21:17:33 pppoe,debug,packet service-name=
2024-10-03 21:17:33 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:34 pppoe,debug,packet ether1: rcvd PADS from 5C:31:92:1B:73:52
2024-10-03 21:17:34 pppoe,debug,packet session-id=0x83c6
2024-10-03 21:17:34 pppoe,debug,packet host-uniq=0xc0001a
2024-10-03 21:17:34 pppoe,debug,packet service-name=
2024-10-03 21:17:34 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:34 pppoe,ppp,debug pppoe-out1: LCP lowerup
2024-10-03 21:17:34 pppoe,ppp,debug pppoe-out1: LCP open
2024-10-03 21:17:34 pppoe,ppp,debug pppoe-out1: LCP timer
2024-10-03 21:17:34 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfReq id=0x5
2024-10-03 21:17:34 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:34 pppoe,ppp,debug,packet <magic 0x5acf7a8a>
2024-10-03 21:17:34 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfAck id=0x5
2024-10-03 21:17:34 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:34 pppoe,ppp,debug,packet <magic 0x5acf7a8a>
2024-10-03 21:17:35 pppoe,ppp,debug pppoe-out1: LCP timer
2024-10-03 21:17:35 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfReq id=0x6
2024-10-03 21:17:35 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:35 pppoe,ppp,debug,packet <magic 0x5acf7a8a>
2024-10-03 21:17:35 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfAck id=0x6
2024-10-03 21:17:35 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:35 pppoe,ppp,debug,packet <magic 0x5acf7a8a>
2024-10-03 21:17:36 pppoe,ppp,debug pppoe-out1: LCP timer
2024-10-03 21:17:36 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfReq id=0x7
2024-10-03 21:17:36 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:36 pppoe,ppp,debug,packet <magic 0x5acf7a8a>
2024-10-03 21:17:36 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfAck id=0x7
2024-10-03 21:17:36 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:36 pppoe,ppp,debug,packet <magic 0x5acf7a8a>
2024-10-03 21:17:37 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfReq id=0x2
2024-10-03 21:17:37 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:37 pppoe,ppp,debug,packet <magic 0x484c2565>
2024-10-03 21:17:37 pppoe,ppp,debug,packet
2024-10-03 21:17:37 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfAck id=0x2
2024-10-03 21:17:37 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:37 pppoe,ppp,debug,packet <magic 0x484c2565>
2024-10-03 21:17:37 pppoe,ppp,debug,packet
2024-10-03 21:17:37 pppoe,ppp,debug pppoe-out1: LCP opened
2024-10-03 21:17:37 pppoe,ppp,debug,packet pppoe-out1: sent PAP AuthReq id=0x2
2024-10-03 21:17:37 pppoe,ppp,debug,packet
2024-10-03 21:17:37 pppoe,ppp,debug,packet
2024-10-03 21:17:38 pppoe,ppp,debug,packet pppoe-out1: rcvd PAP AuthNak id=0x2
2024-10-03 21:17:38 pppoe,ppp,debug,packet Authentication Failure
2024-10-03 21:17:38 pppoe,ppp,debug pppoe-out1: LCP close
2024-10-03 21:17:38 pppoe,ppp,debug pppoe-out1: LCP closed
2024-10-03 21:17:38 pppoe,ppp,debug,packet pppoe-out1: sent LCP TermReq id=0x8
2024-10-03 21:17:38 pppoe,ppp,debug,packet failed to authenticate ourselves to peer
2024-10-03 21:17:38 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP TermAck id=0x8
2024-10-03 21:17:38 pppoe,ppp,debug pppoe-out1: LCP lowerdown
2024-10-03 21:17:38 pppoe,ppp,debug pppoe-out1: CCP close
2024-10-03 21:17:38 pppoe,ppp,debug pppoe-out1: BCP close
2024-10-03 21:17:38 pppoe,ppp,debug pppoe-out1: IPCP close
2024-10-03 21:17:38 pppoe,ppp,debug pppoe-out1: IPV6CP close
2024-10-03 21:17:38 pppoe,ppp,debug pppoe-out1: MPLSCP close
2024-10-03 21:17:38 pppoe,ppp,info pppoe-out1: terminating… - failed to authenticate ourselves to peer
2024-10-03 21:17:38 pppoe,debug,packet ether1: sent PADT to 5C:31:92:1B:73:52
2024-10-03 21:17:38 pppoe,debug,packet session-id=0x83c6
2024-10-03 21:17:38 pppoe,ppp,debug pppoe-out1: LCP lowerdown
2024-10-03 21:17:38 pppoe,ppp,debug pppoe-out1: LCP down event in initial state
2024-10-03 21:17:38 pppoe,ppp,info pppoe-out1: disconnected
2024-10-03 21:17:48 pppoe,ppp,info pppoe-out1: initializing…
2024-10-03 21:17:48 pppoe,ppp,info pppoe-out1: connecting…
2024-10-03 21:17:48 pppoe,debug,packet ether1: sent PADI to FF:FF:FF:FF:FF:FF
2024-10-03 21:17:48 pppoe,debug,packet session-id=0x0000
2024-10-03 21:17:48 pppoe,debug,packet host-uniq=0xc0001b
2024-10-03 21:17:48 pppoe,debug,packet service-name=
2024-10-03 21:17:48 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:48 pppoe,debug,packet ether1: rcvd PADO from 5C:31:92:1B:73:52
2024-10-03 21:17:48 pppoe,debug,packet session-id=0x0000
2024-10-03 21:17:48 pppoe,debug,packet host-uniq=0xc0001b
2024-10-03 21:17:48 pppoe,debug,packet service-name=
2024-10-03 21:17:48 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:48 pppoe,debug,packet ac-name=ASR-POP060
2024-10-03 21:17:48 pppoe,debug,packet ether1: sent PADR to 5C:31:92:1B:73:52
2024-10-03 21:17:48 pppoe,debug,packet session-id=0x0000
2024-10-03 21:17:48 pppoe,debug,packet host-uniq=0xc0001c
2024-10-03 21:17:48 pppoe,debug,packet service-name=
2024-10-03 21:17:48 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:48 pppoe,debug,packet ether1: rcvd PADS from 5C:31:92:1B:73:52
2024-10-03 21:17:48 pppoe,debug,packet session-id=0x83c7
2024-10-03 21:17:48 pppoe,debug,packet host-uniq=0xc0001c
2024-10-03 21:17:48 pppoe,debug,packet service-name=
2024-10-03 21:17:48 pppoe,debug,packet ppp-max-payload=1492
2024-10-03 21:17:48 pppoe,ppp,debug pppoe-out1: LCP lowerup
2024-10-03 21:17:48 pppoe,ppp,debug pppoe-out1: LCP open
2024-10-03 21:17:48 pppoe,ppp,debug pppoe-out1: LCP timer
2024-10-03 21:17:48 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfReq id=0x9
2024-10-03 21:17:48 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:48 pppoe,ppp,debug,packet <magic 0x755aadb4>
2024-10-03 21:17:48 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfAck id=0x9
2024-10-03 21:17:48 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:48 pppoe,ppp,debug,packet <magic 0x755aadb4>
2024-10-03 21:17:49 pppoe,ppp,debug pppoe-out1: LCP timer
2024-10-03 21:17:49 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfReq id=0xa
2024-10-03 21:17:49 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:49 pppoe,ppp,debug,packet <magic 0x755aadb4>
2024-10-03 21:17:49 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfAck id=0xa
2024-10-03 21:17:49 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:49 pppoe,ppp,debug,packet <magic 0x755aadb4>
2024-10-03 21:17:51 pppoe,ppp,debug pppoe-out1: LCP timer
2024-10-03 21:17:51 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfReq id=0xb
2024-10-03 21:17:51 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:51 pppoe,ppp,debug,packet <magic 0x755aadb4>
2024-10-03 21:17:51 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfAck id=0xb
2024-10-03 21:17:51 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:51 pppoe,ppp,debug,packet <magic 0x755aadb4>
2024-10-03 21:17:51 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP ConfReq id=0x2
2024-10-03 21:17:51 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:51 pppoe,ppp,debug,packet <magic 0xc3e77b7e>
2024-10-03 21:17:51 pppoe,ppp,debug,packet
2024-10-03 21:17:51 pppoe,ppp,debug,packet pppoe-out1: sent LCP ConfAck id=0x2
2024-10-03 21:17:51 pppoe,ppp,debug,packet <mru 1492>
2024-10-03 21:17:51 pppoe,ppp,debug,packet <magic 0xc3e77b7e>
2024-10-03 21:17:51 pppoe,ppp,debug,packet
2024-10-03 21:17:51 pppoe,ppp,debug pppoe-out1: LCP opened
2024-10-03 21:17:51 pppoe,ppp,debug,packet pppoe-out1: sent PAP AuthReq id=0x3
2024-10-03 21:17:51 pppoe,ppp,debug,packet
2024-10-03 21:17:51 pppoe,ppp,debug,packet
2024-10-03 21:17:52 pppoe,ppp,debug,packet pppoe-out1: rcvd PAP AuthNak id=0x3
2024-10-03 21:17:52 pppoe,ppp,debug,packet Authentication Failure
2024-10-03 21:17:52 pppoe,ppp,debug pppoe-out1: LCP close
2024-10-03 21:17:52 pppoe,ppp,debug pppoe-out1: LCP closed
2024-10-03 21:17:52 pppoe,ppp,debug,packet pppoe-out1: sent LCP TermReq id=0xc
2024-10-03 21:17:52 pppoe,ppp,debug,packet failed to authenticate ourselves to peer
2024-10-03 21:17:52 pppoe,ppp,debug,packet pppoe-out1: rcvd LCP TermAck id=0xc
2024-10-03 21:17:52 pppoe,ppp,debug pppoe-out1: LCP lowerdown
2024-10-03 21:17:52 pppoe,ppp,debug pppoe-out1: CCP close
2024-10-03 21:17:52 pppoe,ppp,debug pppoe-out1: BCP close
2024-10-03 21:17:52 pppoe,ppp,debug pppoe-out1: IPCP close
2024-10-03 21:17:52 pppoe,ppp,debug pppoe-out1: IPV6CP close
2024-10-03 21:17:52 pppoe,ppp,debug pppoe-out1: MPLSCP close
2024-10-03 21:17:52 pppoe,ppp,info pppoe-out1: terminating… - failed to authenticate ourselves to peer
2024-10-03 21:17:52 pppoe,debug,packet ether1: sent PADT to 5C:31:92:1B:73:52
2024-10-03 21:17:52 pppoe,debug,packet session-id=0x83c7
2024-10-03 21:17:52 pppoe,ppp,debug pppoe-out1: LCP lowerdown
2024-10-03 21:17:52 pppoe,ppp,debug pppoe-out1: LCP down event in initial state
2024-10-03 21:17:52 pppoe,ppp,info pppoe-out1: disconnected
2024-10-03 21:18:00 interface,info ether1 link down
2024-10-03 21:18:00 pppoe,ppp,info pppoe-out1: initializing…
2024-10-03 21:18:00 pppoe,ppp,info pppoe-out1: connecting…
2024-10-03 21:18:10 pppoe,ppp,debug pppoe-out1: CCP close
2024-10-03 21:18:10 pppoe,ppp,debug pppoe-out1: BCP close
2024-10-03 21:18:10 pppoe,ppp,debug pppoe-out1: IPCP close
2024-10-03 21:18:10 pppoe,ppp,debug pppoe-out1: IPV6CP close
2024-10-03 21:18:10 pppoe,ppp,debug pppoe-out1: MPLSCP close
2024-10-03 21:18:10 pppoe,ppp,info pppoe-out1: terminating… - disconnected
2024-10-03 21:18:10 pppoe,ppp,debug pppoe-out1: LCP lowerdown
2024-10-03 21:18:10 pppoe,ppp,debug pppoe-out1: LCP down event in initial state
2024-10-03 21:18:10 pppoe,ppp,info pppoe-out1: disconnected
2024-10-03 21:18:10 pppoe,ppp,info pppoe-out1: initializing…
2024-10-03 21:18:10 pppoe,ppp,info pppoe-out1: connecting…
2024-10-03 21:18:20 pppoe,ppp,debug pppoe-out1: CCP close
2024-10-03 21:18:20 pppoe,ppp,debug pppoe-out1: BCP close
2024-10-03 21:18:20 pppoe,ppp,debug pppoe-out1: IPCP close
2024-10-03 21:18:20 pppoe,ppp,debug pppoe-out1: IPV6CP close
2024-10-03 21:18:20 pppoe,ppp,debug pppoe-out1: MPLSCP close
2024-10-03 21:18:20 pppoe,ppp,info pppoe-out1: terminating… - disconnected
2024-10-03 21:18:20 pppoe,ppp,debug pppoe-out1: LCP lowerdown
2024-10-03 21:18:20 pppoe,ppp,debug pppoe-out1: LCP down event in initial state
2024-10-03 21:18:20 pppoe,ppp,info pppoe-out1: disconnected

lulu99 · October 16, 2024, 9:34am

@jvanhambelgium any idea?

TheCat12 · October 16, 2024, 5:12pm

Looking at the error - wrong username/password or the PPPoE server has a problem

lulu99 · October 16, 2024, 6:07pm

as I said, with this username/password I login with a Draytek Vigor and also Windows PPPOE-connection

forgottensky · February 26, 2025, 6:05pm

Sorry to revive an old thread, I had the same exact problem today but I found the solution somewhere else I thought I would post it here…
You have to turn off power to the Genexis Fiber Termination box for at least 2 minutes since otherwise the other end does not see it as “disconnected” yet hence it refuses the login even though it is correct.

After that it works directly like a charm.