Routerboard 600 rebooting

Hardware MikroTik hardware general
1

I have installed a new RB600 board with a daughterboard and it will randomly reboot… it may reboot after 15min or 20hours… I have saved the critical logs to disk and here is the error message “system error critical router was rebooted without proper shutdown by watchdog timer”. I am not watching any address in the watchdog. I do have “Automatic Supout” and “Auto Send Supout” enabled but it isn’t generating a file. I am also graphing interface traffic to the disk and it loses all history once it is rebooted? Could it also be removing the output files as well?

Specs:
RB600
RB564
18v ac adapter
RoterOS 3.2
Firmware 2.16
CPU Frequency 533MHz

2

how many wireless cards you have?
Try unplugging wireless cards from the RB600 and place all of them to RB564.
If you need more than 4 wireless cards and you don’t need additional ethernet cards then try RB604.

3

I don’t have any wireless cards. And I need all of the ethernet ports… I am only using this unit as a ethernet router.

4

Greetings!

Have you tried it at 400MHz? 533MHz is overclocked, and your CPU may not be dealing with it well.

If you must run it a 533MHz for some reason, try a cooling fan across the CPU.

5

Shea, are you still seeing issues?
I have this same problem with a RB600 with the same setup as you, except RouterOS 3.3, Firmware 2.12, and 400mhz CPU
RB600
RB564
18v ac adapter
No Wireless Cards
My watchdog reboots are random also, I have an address in the ‘watch address’ (my edge router which is up) but the ‘watchdog timer’ check box is not enabled.
I haven’t seen anything in the changelog that addresses this in newer versions.

6

I continued searching the forum and found this topic that firmware 2.13 fixed the issue.
http://forum.mikrotik.com/viewtopic.php?f=1&t=22868&start=0&st=0&sk=t&sd=a&hilit=watchdog
I will see if it addresses the problem I’m seeing since I do have an older firmware release

7

I am still having the problem.
We added a fan and the problem still exists but it will reboot after a couple of days instead of a couple times per day.
I am convinced it is a heat issue. This is an indoor, but not in an air conditioned environment.

8

I upgraded to ROS3.10 and FW 2.16 yesterday, so far 14Hr without a reboot. This is in a large outdoor cabinet. No AC, Cabinet Temp is around 106F-109F during the middle of the day when the sun hits it.

9

Shea,

Try upgrading to RouterOS 3.11 and to 2.16 firmware. There have been many changes since 3.2 including memory leak fixes. 2.16 RouterBoot was supposed to fix a rebooting problem.

Tom