We have a Business Starlink service connected to a Mikrtoik CCR1009-7G-1C-1S+ tile.
When testing the startlink connected directly to a laptop or with their supplied router we are achived good speeds.
When we connected to the Mikrotik router and nat our local ip range out the starlink service the service slows that bad that the cant open a website and lose vpn access to our router. The users are unable to open a website.
Has anyone else epxericed this or has any ideas on a solution. Reading the starlink business support guide we should be able to use our router instead of the one they supply.
That’s strange. Can your post your router’s configuration?
Some thoughts/querstions:
Does the Starlink app report any outages? They are transitory… so could be fine for a short test on laptop, but coverage over a longer period may have subtle drops.
CGNAT service has a limited number of ports (I want to ~5000 but YMMV), so if your LAN starts hitting that, could be the issue. How many connections are you trying to send?
When you say you tested a laptop, I presume you mean in the bypass mode with ethernet, right? e.g. Not via the included router’s 192.168.1.0/24 with the ethernet dongle.
You should be able to able a public IP on the business service via the starlink website. If you can get a public address as that be better if available in your account settings, from the Starlink FAQ:
How do I set my IP address to Public? Business and Enterprise accounts can manually update their IP address to a Public IP by following the steps below:
I have Starlink Gen3 connected to Mikrotik
My starlink not in ByPass mode
I use it for Hotspot service
Coverage and alignment are perfect
No Outage
When I connect my labtop or Phone directly to starlink using Ethernet or WiFi speed is above 200Mbps
But my Mikrotik is not getting more than 50Mbps at the best no matter the number of users
Cables , and WiFi CPE all are good
I changed the WiFI CPE same thing
form My Labtop to the Mikrotik and Starlink is perfect with Zero packet drop
After a year started to think that my Starlink with Mikrotik is the issue like limiting number of sessions or ports
What does “my Mikrotik” mean in terms of model number? How many client devices are connected to the Mikrotik? What tools do you use to test the speed? Is the Mikrotik itself the WiFi AP or you use some external one?
Yup, not a lot details to help. In general, most RouterOS get full speed, even without bypass. It the spurious “use it for a hotspot service” - on same Mikrotik, or is that seperate?