Unknown Hotspot Error

RouterOS General
1

Has anyone seen this type of hotspot error before, and figured out how to fix it:

hotspot,error,info,debug username (W.X.Y.Z): configuration error: login failed: address pool not found

2

I’m guessing you’re referencing an address pool either in the hotspot server instance or hotspot user profile that no longer exists.

3

This is what I have. No reference of the pool in question:


[admin@AP1] > ip hotspot user profile print detail
Flags: * - default
0 * name=“default” idle-timeout=5m keepalive-timeout=2m status-autorefresh=1m shared-users=1
transparent-proxy=yes open-status-page=always advertise=no

[admin@AP1] > ip hotspot profile print detail
Flags: * - default
0 * name=“default” hotspot-address=0.0.0.0 dns-name=“” html-directory=hotspot rate-limit=“”
http-proxy=0.0.0.0:0 smtp-server=0.0.0.0 login-by=cookie,http-chap http-cookie-lifetime=3d
split-user-domain=no use-radius=yes radius-accounting=yes radius-interim-update=received
nas-port-type=wireless-802.11 radius-default-domain=“” radius-location-id=“”
radius-location-name=“” radius-mac-format=XX:XX:XX:XX:XX:XX

1 name=“hsprof1” hotspot-address=10.5.5.1 dns-name=“dynbz.org” html-directory=hotspot
rate-limit=“” http-proxy=0.0.0.0:0 smtp-server=0.0.0.0 login-by=http-chap,https,http-pap
ssl-certificate=none split-user-domain=no use-radius=yes radius-accounting=yes
radius-interim-update=received nas-port-type=wireless-802.11 radius-default-domain=“”
radius-location-id=“” radius-location-name=“” radius-mac-format=XX:XX:XX:XX:XX:XX

[admin@AP1] > ip hotspot print detail
Flags: X - disabled, I - invalid, S - HTTPS
0 name=“hotspot1” interface=wlan1 address-pool=dhcp_pool1 profile=hsprof1 idle-timeout=5m
keepalive-timeout=none addresses-per-mac=2 ip-of-dns-name=10.5.5.1 proxy-status=“running”

[admin@AP1] > ip pool print

NAME RANGES

0 dhcp_pool1 10.5.5.2-10.5.5.254

4

You’re using RADIUS, is it possible that the RADIUS server is passing back an attribute for Framed-PooL, which could refer to an unavailable IP pool?

5

I’m using Usermanager running on the same box, don’t think Usermanager is capable of issuing Framed-Pool packets:

[admin@AP1] > radius print detail
Flags: X - disabled
0 service=hotspot called-id=“” domain=“” address=127.0.0.1 secret=“testing123”
authentication-port=1812 accounting-port=1813 timeout=300ms accounting-backup=no realm=“”

6

Yes it does. This is from
http://wiki.mikrotik.com/wiki/User_Manager/Users

User data contains:
(snip)

  • Pool name. If not blank, user will get IP address from this IP pool on successful authorization;
    (snip)

Is that entry blank? Or does it have xxxxx in it?

7

You’re right, for some reason I had put an unknown pool in the pool name for the accounts in the usermanager interface. My bad …

Thanks buddy, you WIN !!

:sunglasses: