Hello,
l have RousterOS 4.9 install with hotspot on my PC . l’m trying to access user login page which is http://Router_IP/userman, is giving me Erro 404: Not Found.
l search online and l found below link:
http://wiki.mikrotik.com/wiki/User_Manager/Getting_started
l tried the process there but same problem.
What maybe the problem and the way out please? any solution?
l will really appreciate your help.
Regards
are you trying to hit it via the IP or via the DNS name?
Below is the setup
LAN: 10.10.1.1/24
WAN: 192.168.126.40
l try to access it via IP (i.e 10.10.1.1/userman)
Look in “/system package” to insure user manager is installed correctly and not disabled. If not installed, go to the download page and download the “All packages” file for your router model to your computer. Unzip. Upload the user-manager-xxx.npk package to the router. Reboot. The xxx’s will differ depending on the RouterBoard model and RouterOS version.
the user manager is installed. l will uninstall the current now but the question is, how do l upload new user-manager-xxx.npk ? Please l need the full process to do that.
If it is installed and not disabled, don’t remove it. There is something else incorrect then. Can you ping 10.10.1.1 from your computer on the LAN? Do you use dhcp to assign ips on your LAN or use static ips?
ADD: Just to insure there is no misunderstanding, the URL for your localnet is
http://10.10.1.1/userman
l setup hotspot to assign IPs on LAN IP automatic.
l ping 10.10.1.1 :
Pinging 10.10.1.1 with 32 bytes of data:
Reply from 10.10.1.1: bytes=32 time=4ms TTL=63
Reply from 10.10.1.1: bytes=32 time=3ms TTL=63
Reply from 10.10.1.1: bytes=32 time=4ms TTL=63
Reply from 10.10.1.1: bytes=32 time=2ms TTL=63
Reply from 10.10.1.1: bytes=32 time=4ms TTL=63
Reply from 10.10.1.1: bytes=32 time=3ms TTL=63
Just to verify: You tried this URL?
http://10.10.1.1/userman
ADD: I missed this.
If the hotspot is on that interface, by default you must login to the hotspot to login to user manager. You can overcome this with firewall rules.
Yes l did, is giving me below error:
Error 404: Not Found
the is snip
Doc1.doc (162 KB)
I noticed there are two subnets assigned to LAN. Which ip is the hotspot? The 192.168.1.1 or 10.10.1.1?
/ip hotspot profile
What is ip in “hotspot-address”?
ADD: Try this URL
http://192.168.1.1/userman
10.10.1.1 is for hotspot. you can also see snip attached
l tried 192.168.1.1 is giving below error:
Unable to connect
Firefox can’t establish a connection to the server at 192.168.1.1.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer’s network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
Doc2.doc (146 KB)
The only thing I have left to try is login to the hotspot and try the WAN ip address (your public ip).
http://217.xx.xx.xx/userman
You might want to also remove the 192.168.1.1/24 assignment from LAN. With the hotspot on 10.10.1.1, it serves no purpose, or does it?
l have removed 192.168.1.1/24 from LAN.
l try http://217.xx.xx.xx/userman is giving the same error.
The hotspot on 10.10.1.1 l use it for hotspot.
What is the way out now please?
Try this from the localnet
http://10.10.1.1
Does Webbox run? Or the same error?
Have you tried disabling the hotspot and trying it?
My hotspot http://10.10.1.1 is working perfectly.
when tried http://10.10.1.1/userman, it will prompt for normal hotspot login page and after enter user & passwd for hotspot after login, it will Error 404: Not Found.
Webbox is working perfectly.
Or:
Can l downgrade the RouterOS to 3.30 and my license will still work for it?
l appreciate your support
Before I downgrade your OS from 4.x to 3.x, I would contact support (at) mikrotik.com and ask them about it. The license may not downgrade. ??
Ok
Moreover, you can still help me ask if l can use the same key on 3.30.
What I meant was you should contact them. They may have questions for you.
l installed RouterOS 4.9 on another PC with below information, the User Manager work perfectly
LAN: 192.168.1.1/24
WAN: 10.10.1.1/24
The questions now is:
How do l setup Hotspot & User Manager on the same router to work?
Do only need to generate Voucher on User Manager alone to work with Hotspot or both (Hotspot & User Manager)?
pls l need full the process to achieve this.