Wrong password and mac sticker on my new RB5009

Hey, i bought a RB5009, which came with a sticker at the back and another one for keeping somewhere else.
I could not login, so i netinstalled it without config. Serial and MAC is from another device.

Here the stickers:

And the routerboard info:

What can I do? I really want the original password sticker, if i ever need to reset it or something else happens…

Ticket SUP-215859

Thanks

SN is also different?

Silly question:
For the first character, did you try both a capital o and a zero?

Normis once claimed they only use non-ambigious characters. But then, there is this 0 or O? Is the label different font families? RB5009 should be 2 zeros. But zeros should look like in the MAC or SN - with strikethru.

Yes, i posted the routerboard info screenshot. Its different

Yes, as i read in this forum. There is also another forum post, where the same thing happened: Default password sticker wrong! - #15 by zgv163

MAC and SN are different too, this is for sure the sticker for another device.

write MACs as text on forum, google index it, and someone find his label, and probably he have yours...

78:9A:18:BB:CC:5C
78:9A:18:BB:CC:5D
78:9A:18:BB:CC:5E
78:9A:18:BB:CC:5F
78:9A:18:BB:CC:60
78:9A:18:BB:CC:61
78:9A:18:BB:CC:62

78:9A:18:BB:CC:14
78:9A:18:BB:CC:15
78:9A:18:BB:CC:16
78:9A:18:BB:CC:17
78:9A:18:BB:CC:18
78:9A:18:BB:CC:19
78:9A:18:BB:CC:1A
78:9A:18:BB:CC:1B
78:9A:18:BB:CC:1C

... meanwhile in Scandinavia ..
https://scandiposter.pl/en/typographic/scandinavian-poster-with-the-letter-o.html

:rofl:

Contact the seller; if you're lucky, they might have a second device in stock. If that's not possible, create a script named 1.rsc with the following content

/sys id set name=$defconfPassword

and upload it to NetInstall. After NetInstall has finished running, check the device's Identity.

Worked! Got the device password, and it’s completely different. Thanks for the tip.
I’ll just remove the sticker and label print it on the back

It seems these mix ups are happening in the factory, unless someone is changing motherboards and returning, and with the RB5009 that is NOT a trivial operation.

MikroTik needs to figure out how this is happening, and prevent it.

If you netinstall device without flag “Apply default config” (with -r on linux) or using “Configure script” it never run defconf
so password (on sticker) and other things are never set…

How to retrieve the default passsword if the label is damaged?
Use netinstall with this custom script… try to guess where you can read the password…
/sys id set name=$defconfPassword