Anyone have a script or console commands that you have used to ensure Zoom is working as best as possible in your network?
We are hosting/moderating up to 15 meetings at a time for our customers, with all content coming from laptops here - and want to ensure our Mangle rules and others are set properly.
I am curious how this went for you. I have been bombarded with zoom problems and they always seem to be mikrotik customers. I have tried disabling sip alg and udplite but it still seems like I get a lot of complaints from my customers at sites where I am running mikrotik routers and waps.
Today I found that zoom won’t even connect it just hangs at the negotiating phase, where it displays “connecting”. Both tested on a customers iphone and a laptop - and then the customer tried again at home and it worked fine. I worked with this customer through remote desktop verifying this. So something seems to be wrong with mikrotik and zoom but I havn’t had a lot of time to spend on it.
It’s been solid. All I did was prioritize all of the Zoom IP’s using an Address List.
I really don’t know but I am pretty sure zoom have enough infrastructure to overcome basic sip alg vendors compatibility issues.
I know that theoretically it’s possible for a MikroTik setup to have such a scenario like you described but, it works for me.
It might be a site or a setup specific issue.
In any case of mangle rules first try to bypass them for the specific clients and destinations to make sure it’s not a FW or routing rules issue.
Where did you get the IPs? What are they?
Probably from here:
https://support.zoom.us/hc/en-us/articles/201362683
I can use IP address list from txt file, they are on end of this article - https://support.zoom.us/hc/en-us/articles/201362683#h_01EJHWF2FSMCD2HFEPMQJMKAM4
Like this example - https://assets.zoom.us/docs/ipranges/Zoom.txt
I also have zoom issues with mikrotik, getting stuck on connecting etc, can’t figure what to do
Hi, I think I do have the same situation here.
All Zoom, lync, Skype etc apps making trouble.
There is always a text saying “bad internetconnection”…
We do have a 600MBit / 600MBit Line with traffic shaping on several networks to 25MBit each.
Also we have double- NAT because we are behind a Lancom Router with our RB3011…
Some people do have trouble to connect to external VPN Servers…
Tested over wifi and also with LAN connection. Both the same…
What can I do to debug?
I don’t know where to start.
Airplay streaming from my phone to wifi speakers is working fine over the Mikrotik WAP_ac Antennas.
So I guess it’s not the wifi…
Please help
Cheers
We use many many different platforms in our house be it Zoom, skype, whatsapp, discord, MS teams, etc… and dont have any issues.
I dont think MT needs any special setup for these standard communications platforms.
Did anybody come up with a solution to this?
I’m using RB5009UG in my home, and am having a terrible zoom experience. I was using an edgerouter before this with no issues. I’m on google fiber symmetric gigabit. In speed tests, I’m getting very close to symmetric gigabit with 4-6ms ping consistently, so I’m pretty sure it’s not related to ISP issues.
I have no problems connecting to zoom, but it regularly drops and reports unstable connection.
I also need to connect from a local computer to an external globalprotect server, and that performance has also been really bad. I’ve tried zoom both on a machine connecting to that globalprotect server and on a machine with no VPN.
I did follow the instructions here: https://www.youtube.com/watch?v=9VNhGhrJm5k
After doing that, it wont detect zoom traffic through the VPN, which makes sense, but when off the VPN it does appear to be correctly adding IPs, but I still had some issues.
Right now my router is almost entirely default config. I have a couple of port forwards and that was it until adding the zoom address list and mangle rules.
I appear to have no other issues, performance on everything else has been outstanding (as you would expect for a router of this spec doing such simple routing).