Huawei E3372 @ mipsbe 7.20.2, no such info channel

Hi mates, I can’t make it work, I’ve searched around but no useful infos.
The modem is recognized on resources:
1-0 Linux 5.6.3 ehci_hcd, RB400 EHCI
1-1 HUAWEI Technology, Device 0x1506
It creates a disabled ppp-out interface that can’t be enabled, I’ve installed the LTE package but didn’t help, any lte interface appears. It looks a mismatch, how can I solve it? Should I update FW on the modem? Any way to tell Mikrotik that this is an LTE device?
Thank you

It seems there are "different" e3372's around, some models show up as LTE device, but also same models with different firmware may work strangely.
Only as an example, see this report (different model from yours) where the same model, different firmware, behave differently:

It should appear under /system/resources/USB, like here:

Check if you get something from
/system resource usb print
/system serial-terminal port=usb1 channel=0
/interface ppp-client print detail
/interface ppp-client info 0
(these are from RouterOs v6.x, maybe they changed in 7.x, adapt accordingly)

e3372 is not an excact model name. There are so many revisions. Some can be flashed to "stick" mode. PPP is very slow. You need MBIM in best case. The model number can be found on the sticker besides the sim slot. Then you google for a custom firmware if there are any.

Ten years ago I had a e3372h-153 which worked quite well in NCM mode under openwrt after flashing a non-hilink firmware. It was LTE4, so pretty slow.

Thank you for your kind support, as I see it may be pretty complicated and honestly I don’t want to waste time on this.. I’ve sent the commands you suggested and this is the result:

[admin@MikroTik] > /system resource usb printbad command name usb (line 1 column 18)[admin@MikroTik] >[admin@MikroTik] > /system serial-terminal port=usb1 channel=0[Ctrl-A is the prefix key]

^RSSI:16
^LTERSRP:-113,-13
[Q - quit connection]      [B - send break][A - send Ctrl-A prefix]   [R - autoconfigure rate]
^RSSI:14
^LTERSRP:-141,-20
^RSSI:16
^LTERSRP:-115,-14
^RSSI:13

[admin@MikroTik] > /interface ppp-client print detailFlags: X - disabled; R - running0 X name="ppp-out1" max-mtu=1500 max-mru=1500 mrru=disabled port=usb1data-channel=0 info-channel=1 apn="internet" pin="" user="" password=""profile=default phone="" dial-command="ATDT" modem-init="" null-modem=nodial-on-demand=yes add-default-route=yes default-route-distance=1use-peer-dns=yes keepalive-timeout=30 allow=pap,chap,mschap1,mschap2[admin@MikroTik] >

/interface ppp-client info 0 failure: Unable to acquire port!


It seems like the device is not seen (or not seen correctly).

The usb in system resource should be present when a USB device is attached, and provide some info:

What happens if you run:
/system resource [TAB]
isn't usb listed?

Hi mate, thanks for help, probably on version 7 the command is different, using hardware I have results

[admin@MikroTik] /system/resource/hardware> print
Columns: LOCATION, TYPE, VENDOR, NAME, SPEED, DEVICE-PATH
LOCATION  TYPE  VENDOR                NAME           SPEED  DEVICE-PATH
0 1-0       usb   Linux 5.6.3 ehci_hcd  RB400 EHCI       480  bus/usb/001/0011 
1-1       usb   HUAWEI Technology     HUAWEI Mobile    480  bus/usb/001/003ttyUSB0

So, the device is seen as a usb one (good).

Also the channel path seems fine, you have:
/interface ppp-client print
... port=usb1 data-channel=0 info-channel=1 ...
and:

/system/resource/hardware> print
Columns: LOCATION, TYPE, VENDOR, NAME, SPEED, DEVICE-PATH
LOCATION TYPE VENDOR NAME SPEED DEVICE-PATH
0 1-0 usb Linux 5.6.3 ehci_hcd RB400 EHCI 480 bus/usb/001/0011
1-1 usb HUAWEI Technology HUAWEI Mobile 480 bus/usb/001/003ttyUSB0

that seem to match.

So it could really be a firmware or device version issue.
Check for the exact model as infabo suggested, maybe with that info it is possible to find something that could make it work, though flashing new firmware on those thingies can be daunting.